For all the FirstPort customers and leasehold residents I have met since 2024, I know how much this matters.
September 30, 2026 at 12:00 PM
For all the FirstPort customers and leasehold residents I have met since 2024, I know how much this matters.
Thanks to Private Eye for mentioning my scrutiny of FirstPort - we need a far better deal for residents paying property management fees.
March 9, 2026 at 11:29 AM
Thanks to Private Eye for mentioning my scrutiny of FirstPort - we need a far better deal for residents paying property management fees.
Read more about the horrendous experiences of leaseholders here:
www.bbc.co.uk/news/article...
www.bbc.co.uk/news/article...
www.bbc.co.uk/news/article...
www.bbc.co.uk/news/article...
Homeowners and leaseholders feel trapped by rising FirstPort service charges
Residents say as costs surge basic maintenance and administrative duties are not being fulfilled.
www.bbc.co.uk
February 21, 2025 at 1:23 PM
Read more about the horrendous experiences of leaseholders here:
www.bbc.co.uk/news/article...
www.bbc.co.uk/news/article...
www.bbc.co.uk/news/article...
www.bbc.co.uk/news/article...
Last week I joined 11 of my Liberal Democrat colleagues in inviting the Managing Director of FirstPort to Westminster.
Homeowners across the country feel ripped off and underserved by Estate Management companies such as FirstPort... I am one of them.
Homeowners across the country feel ripped off and underserved by Estate Management companies such as FirstPort... I am one of them.
November 18, 2024 at 10:12 PM
Last week I joined 11 of my Liberal Democrat colleagues in inviting the Managing Director of FirstPort to Westminster.
Homeowners across the country feel ripped off and underserved by Estate Management companies such as FirstPort... I am one of them.
Homeowners across the country feel ripped off and underserved by Estate Management companies such as FirstPort... I am one of them.
The Lib Dem MPs today invited @Firstport into Parliament to speak to them about multiple complaints from residents. A frank discussion about service charges, repairs and contracts among other things. Many shocking individual cases were raised.
We have been assured that Firstport will provide
We have been assured that Firstport will provide
December 5, 2024 at 4:25 PM
The Lib Dem MPs today invited @Firstport into Parliament to speak to them about multiple complaints from residents. A frank discussion about service charges, repairs and contracts among other things. Many shocking individual cases were raised.
We have been assured that Firstport will provide
We have been assured that Firstport will provide
🚨 FirstPort update - A North Somerset resident has won back some money after taking FirstPort to tribunal for unfair service charges.
You can read my latest FirstPort update in the North Somerset Times here 👇
buff.ly/p5L9cvq
You can read my latest FirstPort update in the North Somerset Times here 👇
buff.ly/p5L9cvq
January 1, 2026 at 1:01 PM
🚨 FirstPort update - A North Somerset resident has won back some money after taking FirstPort to tribunal for unfair service charges.
You can read my latest FirstPort update in the North Somerset Times here 👇
buff.ly/p5L9cvq
You can read my latest FirstPort update in the North Somerset Times here 👇
buff.ly/p5L9cvq
More scenes from the class war: A new-build project “that’s like a council estate” 🤔
Stokies paying FirstPort £118-a-year slam state of weed-riddled new-build estate
Residents on the Victoria Park estate want to know how their money is being spent
www.stokesentinel.co.uk
November 1, 2025 at 6:50 PM
More scenes from the class war: A new-build project “that’s like a council estate” 🤔
A failure to act on leasehold and unadopted estates has left far too many homeowners exposed to rogue managing agents like FirstPort.
While Labour delivers long needed legislative change, I’ve joined forces with colleagues to continue to push FirstPort to act in the meantime 👇
While Labour delivers long needed legislative change, I’ve joined forces with colleagues to continue to push FirstPort to act in the meantime 👇
January 21, 2025 at 9:12 AM
A failure to act on leasehold and unadopted estates has left far too many homeowners exposed to rogue managing agents like FirstPort.
While Labour delivers long needed legislative change, I’ve joined forces with colleagues to continue to push FirstPort to act in the meantime 👇
While Labour delivers long needed legislative change, I’ve joined forces with colleagues to continue to push FirstPort to act in the meantime 👇
Residents in FirstPort properties face poor management, bad communication, and overcharging. Alongside 77 Labour MPs, I’ve written to FirstPort demanding urgent action on building safety, transparency, and accountability.
November 12, 2025 at 9:01 AM
Residents in FirstPort properties face poor management, bad communication, and overcharging. Alongside 77 Labour MPs, I’ve written to FirstPort demanding urgent action on building safety, transparency, and accountability.
Over 200 people sent a clear message to FirstPort last night: they’ve had enough of soaring bills and shoddy service.
I’m really pleased to have made this meeting happen for Swansea residents. It was about time the company came face to face with the people it has failed.
I’m really pleased to have made this meeting happen for Swansea residents. It was about time the company came face to face with the people it has failed.
April 11, 2025 at 7:41 PM
Over 200 people sent a clear message to FirstPort last night: they’ve had enough of soaring bills and shoddy service.
I’m really pleased to have made this meeting happen for Swansea residents. It was about time the company came face to face with the people it has failed.
I’m really pleased to have made this meeting happen for Swansea residents. It was about time the company came face to face with the people it has failed.
In my first PMQ, I called for action to clamp down on the scandalously poor management services & rip-off charges for leaseholders
Now I’ve joined 34 other Labour MPs to call on the country’s largest managing agent, FirstPort, to come to Parliament & answer for their actions
Now I’ve joined 34 other Labour MPs to call on the country’s largest managing agent, FirstPort, to come to Parliament & answer for their actions
November 15, 2024 at 8:03 AM
In my first PMQ, I called for action to clamp down on the scandalously poor management services & rip-off charges for leaseholders
Now I’ve joined 34 other Labour MPs to call on the country’s largest managing agent, FirstPort, to come to Parliament & answer for their actions
Now I’ve joined 34 other Labour MPs to call on the country’s largest managing agent, FirstPort, to come to Parliament & answer for their actions
Yesterday in Parliament, witnesses from across the UK shared harrowing accounts of their experiences with FirstPort, the country’s largest property management company.
The time for excuses is over. FirstPort must take responsibility and deliver the accountability and reform that residents deserve.
The time for excuses is over. FirstPort must take responsibility and deliver the accountability and reform that residents deserve.
October 24, 2025 at 10:52 AM
Yesterday in Parliament, witnesses from across the UK shared harrowing accounts of their experiences with FirstPort, the country’s largest property management company.
The time for excuses is over. FirstPort must take responsibility and deliver the accountability and reform that residents deserve.
The time for excuses is over. FirstPort must take responsibility and deliver the accountability and reform that residents deserve.
Communities in my constituency are being ripped off by Firstport. Exorbitant price increases with little service in return.
We as 34 MPs are calling on them to come to Parliament to explain themselves.
We as 34 MPs are calling on them to come to Parliament to explain themselves.
November 14, 2024 at 12:33 PM
Communities in my constituency are being ripped off by Firstport. Exorbitant price increases with little service in return.
We as 34 MPs are calling on them to come to Parliament to explain themselves.
We as 34 MPs are calling on them to come to Parliament to explain themselves.
You’ll be sorry you didn’t pay the terrorism insurance when the Mild Inconvenience Liberation Fighters (MILF) come and put non-recyclable rubbish in your recycling bin.
www.stokesentinel.co.uk/news/stoke-o...
www.stokesentinel.co.uk/news/stoke-o...
Furious families slam FirstPort over £21k annual charge
They're not happy!
www.stokesentinel.co.uk
January 31, 2026 at 9:42 AM
You’ll be sorry you didn’t pay the terrorism insurance when the Mild Inconvenience Liberation Fighters (MILF) come and put non-recyclable rubbish in your recycling bin.
www.stokesentinel.co.uk/news/stoke-o...
www.stokesentinel.co.uk/news/stoke-o...
To everyone affected: you're not alone. We won't stop fighting until FirstPort gets it's act together. And in the long-run, we've got to get rid of the feudal leasehold system that leaves so many people at the mercy of companies like it.
April 15, 2025 at 10:22 AM
To everyone affected: you're not alone. We won't stop fighting until FirstPort gets it's act together. And in the long-run, we've got to get rid of the feudal leasehold system that leaves so many people at the mercy of companies like it.
Good to see this getting the attention it deserves - one of many problems amongst flat developments in Swansea incl:
👉 Badly needed remediation work at Swansea Point
👉 The saga of who takes responsibility for Meridian Quay
👉 Shoddy managing agents e.g. FirstPort
www.bbc.co.uk/news/article...
👉 Badly needed remediation work at Swansea Point
👉 The saga of who takes responsibility for Meridian Quay
👉 Shoddy managing agents e.g. FirstPort
www.bbc.co.uk/news/article...
Swansea flat owners take action against insurance firm Zurich
A former Zurich employee claims defective flats were not inspected as surveyors were overburdened.
www.bbc.co.uk
February 26, 2026 at 10:07 AM
Good to see this getting the attention it deserves - one of many problems amongst flat developments in Swansea incl:
👉 Badly needed remediation work at Swansea Point
👉 The saga of who takes responsibility for Meridian Quay
👉 Shoddy managing agents e.g. FirstPort
www.bbc.co.uk/news/article...
👉 Badly needed remediation work at Swansea Point
👉 The saga of who takes responsibility for Meridian Quay
👉 Shoddy managing agents e.g. FirstPort
www.bbc.co.uk/news/article...
As we take forward proposals to strengthen the regulation of managing agents, we expect to see FirstPort and others taking action to improve their standards and quality of service.
www.theguardian.com/society/2025...
www.theguardian.com/society/2025...
Leasehold ‘wild west’ under scrutiny as minister criticises FirstPort’s fees and failures
Exclusive: Senior minister raises ‘significant concerns’ over one of UK’s biggest property managers
www.theguardian.com
December 4, 2025 at 10:17 AM
As we take forward proposals to strengthen the regulation of managing agents, we expect to see FirstPort and others taking action to improve their standards and quality of service.
www.theguardian.com/society/2025...
www.theguardian.com/society/2025...
Firstport CEO Gael Drummond reveals why you should care about #socialenterpriseday
www.firstport.org.uk/news/its-soc...
www.firstport.org.uk/news/its-soc...
November 21, 2024 at 2:42 PM
Firstport CEO Gael Drummond reveals why you should care about #socialenterpriseday
www.firstport.org.uk/news/its-soc...
www.firstport.org.uk/news/its-soc...
FirstPort acknowledged its poor performance and claimed changes are being made. But promises alone aren’t enough, so I’ll keep fighting on this issue until we see real change.
In case you missed it, you can read all about last night's meeting here: swanseabaynews.com/2025/04/11/s...
In case you missed it, you can read all about last night's meeting here: swanseabaynews.com/2025/04/11/s...
Swansea MPs host packed public meeting as 200 residents confront “shocking” property firm
Labour MPs Torsten Bell (Swansea West) and Tonia Antoniazzi (Gower) have hosted a major public meeting in Swansea to force FirstPort, one of the UK’s biggest property management firms, to listen to lo...
swanseabaynews.com
April 11, 2025 at 7:41 PM
FirstPort acknowledged its poor performance and claimed changes are being made. But promises alone aren’t enough, so I’ll keep fighting on this issue until we see real change.
In case you missed it, you can read all about last night's meeting here: swanseabaynews.com/2025/04/11/s...
In case you missed it, you can read all about last night's meeting here: swanseabaynews.com/2025/04/11/s...
In addition, to progress the Frinton sale, Deborah was asked to pay £1,000 “contingency fee” to the managing agents FirstPort Ltd, a £1,000 exit fee to E&M Ltd who collect the ground rent on behalf of the landlord plus a fee to FirstPort to provide a management pack for the purchaser.
February 1, 2025 at 8:43 AM
In addition, to progress the Frinton sale, Deborah was asked to pay £1,000 “contingency fee” to the managing agents FirstPort Ltd, a £1,000 exit fee to E&M Ltd who collect the ground rent on behalf of the landlord plus a fee to FirstPort to provide a management pack for the purchaser.
This time last week, I was pleased to hold my regular advice surgery in the Eastwood Leisure Centre in Sheerwater. Good to listen to concerns of #Woking people - and help them battle against failings of the Government, property management companies like FirstPort and others.
July 10, 2026 at 5:15 PM
This time last week, I was pleased to hold my regular advice surgery in the Eastwood Leisure Centre in Sheerwater. Good to listen to concerns of #Woking people - and help them battle against failings of the Government, property management companies like FirstPort and others.
@davidpintod.bsky.social and I have convened over 80 Labour MPs to fight for a better deal for leaseholders.
Many residents face rip-off service charges, poor maintenance, and bad communication from agents such as FirstPort.
If you have concerns, please get in touch.
rachel.blake.mp@parliament.uk
Many residents face rip-off service charges, poor maintenance, and bad communication from agents such as FirstPort.
If you have concerns, please get in touch.
rachel.blake.mp@parliament.uk
January 21, 2025 at 10:07 AM
@davidpintod.bsky.social and I have convened over 80 Labour MPs to fight for a better deal for leaseholders.
Many residents face rip-off service charges, poor maintenance, and bad communication from agents such as FirstPort.
If you have concerns, please get in touch.
rachel.blake.mp@parliament.uk
Many residents face rip-off service charges, poor maintenance, and bad communication from agents such as FirstPort.
If you have concerns, please get in touch.
rachel.blake.mp@parliament.uk
I have been shocked to hear that some residents of Norton Green Court have been unable to leave their homes, thanks to a broken lift. After repeated communication between FirstPort and my office this issue has still not been resolved, so I have a written to the senior management at FirstPort.
March 5, 2026 at 4:46 PM
I have been shocked to hear that some residents of Norton Green Court have been unable to leave their homes, thanks to a broken lift. After repeated communication between FirstPort and my office this issue has still not been resolved, so I have a written to the senior management at FirstPort.
Thank you to all the folks who have been in touch with me about their issues with FirstPort.
Last week I had a positive meeting with the FirstPort Operations Director for the South West and their Head of Operations.
Last week I had a positive meeting with the FirstPort Operations Director for the South West and their Head of Operations.
April 7, 2025 at 1:21 PM
Thank you to all the folks who have been in touch with me about their issues with FirstPort.
Last week I had a positive meeting with the FirstPort Operations Director for the South West and their Head of Operations.
Last week I had a positive meeting with the FirstPort Operations Director for the South West and their Head of Operations.
Many leaseholders across Cambridgeshire, including in Hampton, are facing rising service charges and feel left in the dark about their fees.
Today, I joined Labour colleagues in urging FirstPort to address these concerns. It’s time for transparency, fair fees, and a stronger voice for residents.
Today, I joined Labour colleagues in urging FirstPort to address these concerns. It’s time for transparency, fair fees, and a stronger voice for residents.
November 14, 2024 at 5:02 PM
Many leaseholders across Cambridgeshire, including in Hampton, are facing rising service charges and feel left in the dark about their fees.
Today, I joined Labour colleagues in urging FirstPort to address these concerns. It’s time for transparency, fair fees, and a stronger voice for residents.
Today, I joined Labour colleagues in urging FirstPort to address these concerns. It’s time for transparency, fair fees, and a stronger voice for residents.