Frankfurt am Main, Germany, May 27th, 2026, CyberNewswire Link11 , a European provider of cloud-based IT security solutions specializing in network and web application security, is strengthening its commitment to digital sovereignty by opening a ‘Technical Customer Excellence Hub’ in Lisbon. This move sees the company relocating its technical customer service operations to the European Union. “With the hub in Lisbon, we are addressing the specific regulatory requirements that have been significantly tightened for the European market,’ explains Jens-Philipp Jung, CEO of Link11. From the fourth quarter of 2026 onwards, the majority of technical support will be provided from Lisbon, ensuring maximum compliance for regulated industries. Response to DORA, NIS2, and KRITIS With the new location, Link11 is responding to the increased requirements for resilience and data sovereignty as defined in regulations such as DORA, NIS2, and the KRITIS umbrella law. “For us, the focus is on a transparent and reliable positioning in line with the expectations of regulated customers,” Jung continues. At the same time, the company is emphasizing its strategic focus as a European provider. “We are fully committed to European data sovereignty, which not only strengthens our customers’ resilience but also that of the entire economic region,” emphasizes Marc Lamik, Chief Product Officer at Link11. The EU Support Center is more than just an additional location: it marks the evolution of customer service into an excellence team that resolves complex incidents around the clock. European commitment: More Than Just a Location The Lisbon hub is a key part of Link11’s strategy to improve customer service and technical expertise across Europe. Having already established several companies in Portugal, Marc Lamik will serve as Managing Director to spearhead the development of the location and recruitment of the team. “Lisbon is the ideal location to strengthen our European presence. Here, we can find not only top technical talent but can also emphasize our message: service from Europe, for Europe,” Lamik explains. In-house security engineers instead of third-party providers Rather than relying on third-party providers, the company is investing in its own security engineers who have a thorough understanding of Link11’s AI-powered solutions. “We are building a first-class team that lives and breathes our technology and provides optimal support to our customers,” Lamik continued. Lisbon offers access to an excellent talent pool and multilingual expertise in German, English, and Portuguese, which is a decisive advantage for the European market. Even greater security starting in the fourth quarter of 2026 For customers in critical infrastructure sectors, financial institutions, and security-sensitive companies, the new hub provides additional security. From the fourth quarter of 2026 onwards, support will be provided exclusively from within the EU. The full EU legal framework will apply, eliminating third-country risk and the need for complex vetting procedures. About Link11 Link11 is a European IT security specialist that protects global infrastructure and web applications from cyberattacks. Its cloud-based IT security solutions help companies worldwide to strengthen the cyber resilience of their networks and critical applications, preventing business disruption. Link11 is a BSI-qualified provider of DDoS protection for critical infrastructure. The company adheres to the strictest data security and compliance standards, including PCI DSS, SOC 2 Type 2, BSI C5, and ISO 27001. Contact Lisa Froehlich Link11 GmbH l.froehlich@link11.com The post Link11 is fully committed to Europe and is opening a Customer Excellence Hub in Lisbon appeared first on Cyber Security News .

Frankfurt am Main, Germany, February 19th, 2026, CyberNewswire Link11 launches its new “ AI Management Dashboard ”, closing a critical gap in how companies manage AI traffic. Artificial intelligence is fundamentally changing internet traffic. But while many companies are already feeling the strain of AI crawlers on their infrastructures, they often lack clarity, reliable data, and operational control. With the new solution, the European IT security provider is, for the first time, making AI traffic transparent, controllable, and auditable within existing workflows. “AI traffic is no longer a marginal issue, but a strategic question for security, costs, and governance,” says Jens-Philipp Jung , CEO of Link11. “Companies need to know exactly which AI systems are accessing their content, and they need to be able to control that access in a targeted manner. That’s exactly what our AI Management Dashboard enables.” Clear View of AI Instead of Vague Bot Statistics Instead of hiding AI access in general “bot traffic,” Link11 AI Management Dashboard lists AI traffic as its own dedicated analysis category. This gives security and web teams forensic insights by AI tool and crawler category. This turns AI Activity and its assumptions into reliable evidence for operations, security, audits, and governance decisions. The solution deliberately separates AI traffic from general bot traffic and makes it visible as a separate analytics category giving it dedicated visibility. In addition, it provides a clear evaluation of permitted and blocked access as well as time-based analyses of AI traffic trends. Individual requests can be traced directly in the event log via drilldown – an important basis for audits and governance. From Dashboards to Evidence: Making AI Activity Traceable A central focus is on traceability and governance capability: teams can switch from aggregated dashboards to the event log in seconds and check exactly what a specific AI crawler requested, when, and how. This creates a solid foundation for: internal reviews, compliance and audit requirements, and legal and economic assessments of AI access. AI management Dashboard is seamlessly integrated into Link11’s Web Application & API Protection Platform . No new tools or workflows are required. Or as Jens-Philipp Jung sums it up: “We wanted to add control without increasing complexity. AI management must take place where teams already work today, in their existing security and traffic workflows.” With AI Management Dashboard, Link11 is taking the next step: away from vague visibility, toward measurable, enforceable, and economically assessable control over AI traffic – and thus toward greater transparency and fairness in dealing with AI on the internet. About Link11 Link11 is a specialized European IT security provider that protects global infrastructures and web applications from cyberattacks. Its cloud-based IT security solutions help companies worldwide strengthen the cyber resilience of their networks and critical applications and avoid business interruptions. Link11 is a BSI-qualified provider of DDoS protection for critical infrastructure. With PCI-DSS, SOC2 Type 2, C5, and ISO-27001 certifications, the company meets the highest standards in data security. Contact Lisa Froehlich Link11 GmbH l.froehlich@link11.com The post AI Under Control: Link11 Launches AI Management Dashboard for Clean Traffic appeared first on Cyber Security News .