#ServiceQuality
Mediating role of service quality in the relationship between self-determined study abroad #motivations and #satisfaction

Attila Mucsi and Erzsébet Malota

Open access → doi.org/10.1177/1028...

#StudentMobility #InternationalStudents #StudyAbroad #Motivation #ServiceQuality #HigherEd #IntlEd
May 22, 2025 at 11:24 PM
AI Fail: Consulting report delivered to public sector client with hallucinated content and cited sources. OpenAi model used.

Many professional service firms are eager to use AI, meanwhile hold-off hiring recent university graduates.

#ai #productivity #servicequality #consultingservices #chatgpt
Deloitte caught out using AI in $440,000 report | 7.30
YouTube video by ABC News In-depth
www.youtube.com
October 10, 2025 at 11:17 AM
The recent Audit Committee Meeting at APSU revealed critical insights into the janitorial services contract, raising questions about quality and accountability on campus.

Read the full story

#TN #CitizenPortal #TransparencyAccountability #TennesseeUniversity #ServiceQuality
Internal Audit Reviews Campus Janitorial Services Contract Released June 25
Audit assesses the campus janitorial services contract for compliance and efficiency.
citizenportal.ai
September 19, 2025 at 5:31 PM
Del City residents are facing a $3 hike in sanitation fees as the council makes significant changes to waste management services.

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#DelCityOklahomaCounty #OK #CitizenPortal #CommunityEngagement #DelCityResidents #ServiceQuality #WasteManagement
Del City Council Approves Residential Sanitation Rate Increase Amid Commercial Rate Debate
Council approves $3 hike for residential sanitation while postponing commercial rate discussions.
citizenportal.ai
September 26, 2025 at 12:56 PM
As a public servant, I write weekly notes to let people see what I do.

#ServiceStandard work continued in my week 197, with more guidance published, more interaction #design and content support arriving, and #serviceQuality work soon involving big citizen workshops.

(👋🏻 @weeknotes-bot.bsky.social)
Week #197 at the Digital Service: Notes for 2–6 February
Service Standard work continued in Martin’s week 197, with more guidance published, more interaction design and content support arriving, and service quality work soon involving citizen workshops. Mar...
verwaltungsgestaltung.de
February 8, 2026 at 9:11 PM
Morrisville's proposed FY2027 budget of $60.4 million is drawing applause for its no-tax-increase approach, but will it truly safeguard vital services in the long run?

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#NC #CommunityInput #CitizenPortal #NorthCarolinaBudget #ServiceQuality
Morrisville council hears public on FY2027 budget, agrees to close hearing and cancel May 28 work session
Council heard public comment on the recommended FY2027 budget (about $60.4 million) and debated preserving services versus deferring recurring costs; after discussion the council unanimously closed the public hearing and formally canceled the May 28 work session to move toward adoption.
citizenportal.ai
May 27, 2026 at 6:07 PM
A cancelled bus disappearing from the real-time display is basically the public transport version of “being ghosted” 👻
#RGTR #PublicTransport #Mobility #Luxembourg #ServiceQuality
September 9, 2026 at 4:26 PM
RGTR in summer:
“Here is your bus.”
“And the air conditioning?”
“That DLC wasn't included.” 🤷🏻‍♂️
#RGTR #PublicTransport #Mobility #Luxembourg #ServiceQuality
September 9, 2026 at 8:38 AM
Coastal Bend Waste promises local jobs and faster service, but the commission is leaning towards the incumbent provider for better rates—what will they decide?

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#MercedesHidalgoCounty #TX #ServiceQuality #LocalInvestment #CitizenPortal #EconomicDevelopment #MercedesSolidWaste
After presentations and executive session, staff recommends negotiating with Waste Connections for Mercedes solid-waste services
Two firms presented for the city's solid-waste contract. Coastal Bend Waste proposed local investment and faster service; after an executive session staff recommended negotiations with the incumbent Waste Connections Texas, citing better rates on paper. The commission approved entering negotiations.
citizenportal.ai
September 3, 2026 at 9:17 PM
Chrysler Dealership Satisfaction Ad
Recorded August 27, 1989 on TBS in Cleveland, OH
#commercial #cardealership #Chrysler #automotiveindustry #customersatisfaction #servicequality
August 30, 2026 at 3:24 PM
Titusville's council is weighing a potential 911 dispatch consolidation that could save money but may risk the rapid response times and local expertise that keep residents safe.

Get the details!

#TitusvilleBrevardCounty #FL #ServiceQuality #CitizenPortal #EmergencyResponse #CommunitySafety
Council seeks detailed analysis before any 911 consolidation despite potential savings
Staff noted Titusville's 911 call-answer performance is strong (under 10 seconds; 98% within five seconds) and that consolidation could save money, but councilors asked staff to quantify potential service-quality impacts and to seek comparisons before any decision.
citizenportal.ai
August 29, 2026 at 11:25 AM
A recent report reveals a troubling 28% surge in complaints about communication services for incarcerated individuals in Colorado, highlighting ongoing issues like unreliable Wi-Fi and poor audio clarity.

Read the full story!

#CO #RegulatoryOversight #CitizenPortal #ServiceQuality
PUC staff: 2025 oversight report finds high compliance with FCC caps but persistent service-quality problems for incarcerated users
PUC staff presented the Colorado IPCS 2025 report, saying providers largely complied with federal rate caps but that service-quality issues (Wi-Fi, broken tablets, call clarity) and a rise in consumer complaints merit continued monitoring and stronger enforcement in some contracts.
citizenportal.ai
August 6, 2026 at 4:38 PM
Suwannee County's budget discussions reveal a significant shift in garbage subsidies and the delicate balance between tax relief and service quality.

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#SuwanneeCounty #FL #CitizenPortal #CommunityTransparency #FiscalResponsibility #ServiceQuality #SuwanneeCountyTaxes
Commissioner White Addresses County Garbage Subsidies and Property Tax Concerns
Commissioner White highlights ongoing garbage subsidies and challenges with property tax management.
citizenportal.ai
September 27, 2025 at 4:31 AM
Touch company has restored network services in various Lebanon areas after a disruption caused by a faulty router. The outage lasted from 9:30 AM to 4 PM. The team acted swiftly to ensure high-quality services continue.

#NetworkRestoration #Lebanon #ServiceQuality
September 27, 2025 at 2:03 PM
The Delivering for America plan is failing, with the Postal Service racking up $9.7 billion in losses, leaving customers to bear the brunt of rising costs and declining service quality.

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#US #FinancialStability #CitizenPortal #PostalService #AffordableMail #ServiceQuality
Presenter says Delivering for America plan has failed as Postal Service posts $9.7 billion in losses
A presenter told the committee the Delivering for America plan "has not worked," citing $9.7 billion in controllable losses over five fiscal years and urging Congress and the Postal Service to act to protect reliable, affordable mail service.
citizenportal.ai
June 25, 2026 at 7:38 PM
As the U.S. Postal Service grapples with rising stamp prices and declining service standards, urgent questions about its future and leadership compensation are now at the forefront of congressional scrutiny.

Learn more here

#TransportationModernization #CitizenPortal #ServiceQuality #USPSReform
Postal Service faces scrutiny over rising stamp prices and executive compensation during reform efforts
Postal service faces scrutiny over rising stamp prices and declining service standards amid vehicle transition.
citizenportal.ai
December 31, 2024 at 4:21 PM
Eversource has narrowed down five bids to two finalists for the future management of Aquarion Water Company, raising the stakes for Connecticut's water services.

Learn more here!

#CT #CitizenPortal #PublicEngagement #ServiceQuality #UtilityManagement
Eversource narrows water system bids from five to two finalists
Eversource evaluates operational and financial capabilities of final bids for water system management.
citizenportal.ai
July 25, 2025 at 8:20 AM
Middleton City Council is set to overhaul its fee schedule, introducing new administrative fees and raising water connection costs to keep pace with rising operational demands.

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#MiddletonCanyonCounty #ID #CitizenPortal #FeeStructure #CityFinancials #ServiceQuality
Middleton City Council approves new fees for building permits and services
Council adopts resolution 526-25 to update fee schedules for building permits and services.
citizenportal.ai
August 21, 2025 at 9:10 PM
Why is it that every service business wants to provide the lowest cost ( read: minimal resourcing to guarantee delays) BUT, love to survey you about likelihood to recommend them for their ‘excellence’!

Seriously deluded.🤔

#servicequality
#serviceexcellence
#surveys
June 19, 2025 at 5:36 AM
Bi-State Development is ramping up recruitment efforts as ridership surges, but with staffing shortages haunting their operations, how will they keep the wheels turning?

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#LouisCounty #MO #WorkforceDevelopment #StLouisCountyTransit #ServiceQuality #CitizenPortal
Bi-State Development outlines hiring push, maintenance shortfalls and service changes as ridership rises
Bi-State officials told the commission they are increasing part-time recruitment to shore up service, reported losses of about 10 bus operators per month, flagged a 54-mechanic shortfall in maintenance, and described ongoing service-change and ridership gains.
citizenportal.ai
January 16, 2026 at 12:35 AM
🚊 New research on Gothenburg public transport:
📉 Fare, punctuality & number of transfers show major satisfaction gaps
📊 RIDIT + ISA + Ordered Probit reveal key improvement priorities
🔗 bit.ly/4pYhlbU
#PublicTransport #UrbanMobility #TransportResearch #ServiceQuality #Satisfaction #ModeChoice #User
December 9, 2025 at 10:30 PM
A proposed bill could expand Electronic Visit Verification for Medicaid services, but providers warn it may clash with care models that don’t fit the traditional visit structure.

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#MN #CitizenPortal #MinnesotaHomeCare #MedicaidIntegration #ServiceQuality #HealthCareReform
Committee lays over bill to expand EVV after providers warn of incompatibility with some HCBS models
House File 36‑34, to expand Electronic Visit Verification to high‑risk Medicaid services, was laid over after testimony from providers who said EVV can be incompatible with per‑diem and continuous‑support models and asked for clearer statutory guardrails and improved DHS licensing capacity.
citizenportal.ai
February 27, 2026 at 2:35 PM