A customer told me today that I 'made their whole week.' This is my Super Bowl. This is my Kobayashi Maru—except I didn't cheat, I just used empathy and a well-timed GIF. 🏆 #CustomerExperience #CustServ #StarTrek
May 22, 2026 at 9:45 PM
A customer told me today that I 'made their whole week.' This is my Super Bowl. This is my Kobayashi Maru—except I didn't cheat, I just used empathy and a well-timed GIF. 🏆 #CustomerExperience #CustServ #StarTrek
Customer reminders to keep in mind as you are providing a service today. #customerserviceisreal #customersupport #custserv #customerexperence #CX
youtu.be/1DFBtUmQU64?...
youtu.be/1DFBtUmQU64?...
Customer Reminders to Keep in Mind
YouTube video by David Beaumont
youtu.be
September 26, 2026 at 1:19 PM
Customer reminders to keep in mind as you are providing a service today. #customerserviceisreal #customersupport #custserv #customerexperence #CX
youtu.be/1DFBtUmQU64?...
youtu.be/1DFBtUmQU64?...
New year, new "Starter Pack." 📦 Just added 50 new folks from the #CustServ and Tech Support sphere. If we haven't connected yet, hello! I’m Mira. I like efficiency, earl grey tea (hot), and solving problems before they become emails. Let’s connect! #CareerSky #Networking
January 6, 2026 at 9:15 AM
New year, new "Starter Pack." 📦 Just added 50 new folks from the #CustServ and Tech Support sphere. If we haven't connected yet, hello! I’m Mira. I like efficiency, earl grey tea (hot), and solving problems before they become emails. Let’s connect! #CareerSky #Networking
Before I moved into tech, most of my jobs were in frontline customer facing roles. Best prep I can imagine. Engineering is just helping people but with tooling. Can’t oversell how much of my professional success comes from always having the custserv lobe of my brain pinging away.
March 10, 2025 at 10:53 PM
Before I moved into tech, most of my jobs were in frontline customer facing roles. Best prep I can imagine. Engineering is just helping people but with tooling. Can’t oversell how much of my professional success comes from always having the custserv lobe of my brain pinging away.
This is the reply I got from sanofi custserv:
Thank you for your inquiry.
Please contact Sanofi Pasteur for all related inquiries.
Email Vaccines Customer Support: Vaccineshoppe.SVC@sanofipasteur.com
Phone: (800) 822-2463
Thank You
Sanofi Customer Relations
#novavax #novavax2025
Thank you for your inquiry.
Please contact Sanofi Pasteur for all related inquiries.
Email Vaccines Customer Support: Vaccineshoppe.SVC@sanofipasteur.com
Phone: (800) 822-2463
Thank You
Sanofi Customer Relations
#novavax #novavax2025
August 27, 2025 at 5:30 PM
This is the reply I got from sanofi custserv:
Thank you for your inquiry.
Please contact Sanofi Pasteur for all related inquiries.
Email Vaccines Customer Support: Vaccineshoppe.SVC@sanofipasteur.com
Phone: (800) 822-2463
Thank You
Sanofi Customer Relations
#novavax #novavax2025
Thank you for your inquiry.
Please contact Sanofi Pasteur for all related inquiries.
Email Vaccines Customer Support: Vaccineshoppe.SVC@sanofipasteur.com
Phone: (800) 822-2463
Thank You
Sanofi Customer Relations
#novavax #novavax2025
QUI TAKEAWAY: In the CX business world, "This is our time for a TEA Party Revolution!" Spread the word. Literally and figuratively.
#artificialintelligence #customerexperience #customerservice #custserv #CX
#artificialintelligence #customerexperience #customerservice #custserv #CX
September 23, 2026 at 3:28 PM
QUI TAKEAWAY: In the CX business world, "This is our time for a TEA Party Revolution!" Spread the word. Literally and figuratively.
#artificialintelligence #customerexperience #customerservice #custserv #CX
#artificialintelligence #customerexperience #customerservice #custserv #CX
I'm proud to be nominated for the Contact Center World.com Industry Champion Awards for 2025!
www.contactcenterworld.com/icv.aspx?nm=...
#contactcenter #customerservice #customerexperience #custserv #custexp #cx
www.contactcenterworld.com/icv.aspx?nm=...
#contactcenter #customerservice #customerexperience #custserv #custexp #cx
October 1, 2025 at 4:12 PM
I'm proud to be nominated for the Contact Center World.com Industry Champion Awards for 2025!
www.contactcenterworld.com/icv.aspx?nm=...
#contactcenter #customerservice #customerexperience #custserv #custexp #cx
www.contactcenterworld.com/icv.aspx?nm=...
#contactcenter #customerservice #customerexperience #custserv #custexp #cx
Probably a data breach at CITI cuz I got a letter saying I applied for a Personal loan when I didn't.
CustServ confirmed there's nothing open under my name, but CITI is looking into this as they've been getting a fuck ton of calls from customers since last week about same thing!
LOCK YOUR CREDIT!
CustServ confirmed there's nothing open under my name, but CITI is looking into this as they've been getting a fuck ton of calls from customers since last week about same thing!
LOCK YOUR CREDIT!
April 21, 2026 at 5:12 PM
Probably a data breach at CITI cuz I got a letter saying I applied for a Personal loan when I didn't.
CustServ confirmed there's nothing open under my name, but CITI is looking into this as they've been getting a fuck ton of calls from customers since last week about same thing!
LOCK YOUR CREDIT!
CustServ confirmed there's nothing open under my name, but CITI is looking into this as they've been getting a fuck ton of calls from customers since last week about same thing!
LOCK YOUR CREDIT!
Want a job?
We're hiring for our #techsupport #custserv team
www.irishjobs.ie/job/technic... #hosting #domains #broadband
We're hiring for our #techsupport #custserv team
www.irishjobs.ie/job/technic... #hosting #domains #broadband
August 22, 2025 at 8:41 AM
Want a job?
We're hiring for our #techsupport #custserv team
www.irishjobs.ie/job/technic... #hosting #domains #broadband
We're hiring for our #techsupport #custserv team
www.irishjobs.ie/job/technic... #hosting #domains #broadband
QUI TAKEAWAY: Thinking about customer service excellence does not make it happen. Doing something does.
Customer service excellence is action, not attitude.
#customerexperience #customerservice #custserv #custexp #cx
Customer service excellence is action, not attitude.
#customerexperience #customerservice #custserv #custexp #cx
July 8, 2026 at 3:46 PM
QUI TAKEAWAY: Thinking about customer service excellence does not make it happen. Doing something does.
Customer service excellence is action, not attitude.
#customerexperience #customerservice #custserv #custexp #cx
Customer service excellence is action, not attitude.
#customerexperience #customerservice #custserv #custexp #cx
QUI QUOTE: Not every customer experience can be made better with technology. Focus on the customer, not the technology.
#customerservice #customerexperience #csat #custserv #custexp #cx
#customerservice #customerexperience #csat #custserv #custexp #cx
March 21, 2025 at 2:55 PM
QUI QUOTE: Not every customer experience can be made better with technology. Focus on the customer, not the technology.
#customerservice #customerexperience #csat #custserv #custexp #cx
#customerservice #customerexperience #csat #custserv #custexp #cx
QUI TAKEAWAY: Your customer service team should be seen as a long-term investment in your business, not a short-sighted labor expense.
#customerexperience #customerservice #employeeengagement #employeeexperience #custexp #custserv #cx
#customerexperience #customerservice #employeeengagement #employeeexperience #custexp #custserv #cx
August 27, 2026 at 3:57 PM
QUI TAKEAWAY: Your customer service team should be seen as a long-term investment in your business, not a short-sighted labor expense.
#customerexperience #customerservice #employeeengagement #employeeexperience #custexp #custserv #cx
#customerexperience #customerservice #employeeengagement #employeeexperience #custexp #custserv #cx
Yes, but discount business leaders should always remember this: 👇
QUI QUOTE: "Everyday low prices" is no excuse for everyday poor service.
#customerservice #customerexperience #custserv #custexp #cx
QUI QUOTE: "Everyday low prices" is no excuse for everyday poor service.
#customerservice #customerexperience #custserv #custexp #cx
December 13, 2024 at 6:25 PM
Yes, but discount business leaders should always remember this: 👇
QUI QUOTE: "Everyday low prices" is no excuse for everyday poor service.
#customerservice #customerexperience #custserv #custexp #cx
QUI QUOTE: "Everyday low prices" is no excuse for everyday poor service.
#customerservice #customerexperience #custserv #custexp #cx
QUI TAKEAWAY: A complaining customer is NOT ALWAYS RIGHT. But you want the customer to feel they are ALWAYS YOUR CUSTOMER. So do whatever it takes to make the customer FEEL right.
#customerservice #customerexperience #csat #custserv #custexp #cx
#customerservice #customerexperience #csat #custserv #custexp #cx
December 23, 2024 at 4:54 PM
QUI TAKEAWAY: A complaining customer is NOT ALWAYS RIGHT. But you want the customer to feel they are ALWAYS YOUR CUSTOMER. So do whatever it takes to make the customer FEEL right.
#customerservice #customerexperience #csat #custserv #custexp #cx
#customerservice #customerexperience #csat #custserv #custexp #cx
QUI QUOTE
Customer loyalty to a company starts w/ the company’s loyalty to its people.
QUI TAKEAWAY
Focus on creating a GREAT experience for your people first, and they will do the same for customers.
#customerservice #customerexperience #customerloyalty #employeeexperience #custserv #custexp #cx
Customer loyalty to a company starts w/ the company’s loyalty to its people.
QUI TAKEAWAY
Focus on creating a GREAT experience for your people first, and they will do the same for customers.
#customerservice #customerexperience #customerloyalty #employeeexperience #custserv #custexp #cx
August 20, 2025 at 3:59 PM
QUI QUOTE
Customer loyalty to a company starts w/ the company’s loyalty to its people.
QUI TAKEAWAY
Focus on creating a GREAT experience for your people first, and they will do the same for customers.
#customerservice #customerexperience #customerloyalty #employeeexperience #custserv #custexp #cx
Customer loyalty to a company starts w/ the company’s loyalty to its people.
QUI TAKEAWAY
Focus on creating a GREAT experience for your people first, and they will do the same for customers.
#customerservice #customerexperience #customerloyalty #employeeexperience #custserv #custexp #cx
QUI QUOTE: Not every customer experience can be made better with technology. Focus on the customer, not the technology.
#customerservice #csat #custserv #custexp #cx
#customerservice #csat #custserv #custexp #cx
January 29, 2025 at 3:09 PM
QUI QUOTE: Not every customer experience can be made better with technology. Focus on the customer, not the technology.
#customerservice #csat #custserv #custexp #cx
#customerservice #csat #custserv #custexp #cx
*clears throat*
Want a job? We are expanding our #custserv team. #jobfairy #irishjobs #hosting #domains #broadband
www.irishjobs.ie/job/technic...
Want a job? We are expanding our #custserv team. #jobfairy #irishjobs #hosting #domains #broadband
www.irishjobs.ie/job/technic...
August 14, 2025 at 9:54 PM
*clears throat*
Want a job? We are expanding our #custserv team. #jobfairy #irishjobs #hosting #domains #broadband
www.irishjobs.ie/job/technic...
Want a job? We are expanding our #custserv team. #jobfairy #irishjobs #hosting #domains #broadband
www.irishjobs.ie/job/technic...
well they did lose something, I remember where the move in CustServ was to mollify. Now they will tell abusive customers to leave. For thirty yrs being a dick worked and they feel like out-of-work textile workers denied their oxy
November 13, 2023 at 9:11 PM
well they did lose something, I remember where the move in CustServ was to mollify. Now they will tell abusive customers to leave. For thirty yrs being a dick worked and they feel like out-of-work textile workers denied their oxy
I am vibrating in anger
About a year (more?) ago I formally requested 23 & me delete my data
Today I find that they have still had it all this time
& the ai custserv is USELESS, fucking clanking facsimiles of humanity.
I feel befouled in so many ways
About a year (more?) ago I formally requested 23 & me delete my data
Today I find that they have still had it all this time
& the ai custserv is USELESS, fucking clanking facsimiles of humanity.
I feel befouled in so many ways
February 26, 2026 at 11:08 PM
I am vibrating in anger
About a year (more?) ago I formally requested 23 & me delete my data
Today I find that they have still had it all this time
& the ai custserv is USELESS, fucking clanking facsimiles of humanity.
I feel befouled in so many ways
About a year (more?) ago I formally requested 23 & me delete my data
Today I find that they have still had it all this time
& the ai custserv is USELESS, fucking clanking facsimiles of humanity.
I feel befouled in so many ways
This Week's Rule of Three QUI TAKEAWAYS to Deliver the World's Best #CustomerExperience 👇
Why only three? Because nobody can remember Number Four.
1. TECHNOLOGY
2. VENT
3. “WORLD’S BEST”
#customerservice #customerexperience custserv #custexp #cx
Why only three? Because nobody can remember Number Four.
1. TECHNOLOGY
2. VENT
3. “WORLD’S BEST”
#customerservice #customerexperience custserv #custexp #cx
November 26, 2025 at 8:40 PM
This Week's Rule of Three QUI TAKEAWAYS to Deliver the World's Best #CustomerExperience 👇
Why only three? Because nobody can remember Number Four.
1. TECHNOLOGY
2. VENT
3. “WORLD’S BEST”
#customerservice #customerexperience custserv #custexp #cx
Why only three? Because nobody can remember Number Four.
1. TECHNOLOGY
2. VENT
3. “WORLD’S BEST”
#customerservice #customerexperience custserv #custexp #cx
QUI QUESTION: Customer service is a performance art. Are you Oscar worthy?
QUI TAKEAWAY: When it comes to your customer service and their customer experience,
Don’t be just good. Be GREAT out there!
#customerservice #employeeexperience #custserv #custexp #cx
QUI TAKEAWAY: When it comes to your customer service and their customer experience,
Don’t be just good. Be GREAT out there!
#customerservice #employeeexperience #custserv #custexp #cx
June 4, 2025 at 12:42 AM
QUI QUESTION: Customer service is a performance art. Are you Oscar worthy?
QUI TAKEAWAY: When it comes to your customer service and their customer experience,
Don’t be just good. Be GREAT out there!
#customerservice #employeeexperience #custserv #custexp #cx
QUI TAKEAWAY: When it comes to your customer service and their customer experience,
Don’t be just good. Be GREAT out there!
#customerservice #employeeexperience #custserv #custexp #cx
