i was too mad to read any of the decision.
i was too mad to read any of the decision.
my reward? an hour+ on hold to get someone able to undo that.
my reward? an hour+ on hold to get someone able to undo that.
Me: 2 months for EdFinancial to process payment plan change, still haven't processed my autopay request.
Husband: 3 months and Mohela has not processed the payment plan change request, can't enroll in autopay.
Me: 2 months for EdFinancial to process payment plan change, still haven't processed my autopay request.
Husband: 3 months and Mohela has not processed the payment plan change request, can't enroll in autopay.
They won't explain any further.
MOHELA recommended the student debtor *switch banks* and try making a payment from an entirely different bank account.
!! An entirely new bank account to make a payment.
They won't explain any further.
MOHELA recommended the student debtor *switch banks* and try making a payment from an entirely different bank account.
!! An entirely new bank account to make a payment.
Yes you read that correctly.
They will *not* accept the payment. They literally deny the payments and return the money.
When we called the servicer to ask why...
Yes you read that correctly.
They will *not* accept the payment. They literally deny the payments and return the money.
When we called the servicer to ask why...
Thanks, Mom.
Thanks, Mom.