#CustomerProtection
🎁 On the 5th day of FSBIS Christmas, a giveaway for thee… 🎁

We’re gifting a £50 Amazon card to one lucky business!

Shout out your brilliant business in the comments below to enter. 🎄

Entries close at midnight – winner picked at random!

#FSBISXmas
December 16, 2024 at 9:18 AM
Coinbase says its data breach affects at least 69,000 customers #Technology #Cybersecurity #CoinbaseBreach #DataSecurity #CustomerProtection
Coinbase says its data breach affects at least 69,000 customers
The crypto giant said the unauthorized access to customer data dates back to late December 2024.
puretech.news
May 21, 2025 at 2:04 PM
🔍📊 UK betting firms face scrutiny over data practices after a court ruling involving 𝗦𝗸𝘆 𝗕𝗲𝘁𝘁𝗶𝗻𝗴 & 𝗚𝗮𝗺𝗶𝗻𝗴. Could this be a turning point for the industry?

Read the full analysis on LinkedIn 👉 http://bit.ly/4mzQt1l

#DataPrivacy #CustomerProtection #JoinTheConversation
May 15, 2025 at 9:52 AM
Origin Energy Data Breach: How to Manage Customer Fallout Fast #DataBreach #CyberSecurity #CustomerProtection
Origin Energy Data Breach: How to Manage Customer Fallout Fast
Origin Energy data breach exposes customer information; here's how to respond rapidly to protect your organization and clients.
cybernewsroom.xyz
July 25, 2026 at 4:46 PM
Massachusetts just passed a groundbreaking bill ensuring swift payments for renewable energy credits—could this be the game changer our energy system needs?

Click to read more!

#MA #CitizenPortal #CustomerProtection #LegislationReform #RenewableEnergy
Massachusetts House Bill 3567 Amends Energy Generation Payment Regulations
Legislation requires timely payments for renewable energy credits and establishes customer payment options
citizenportal.ai
October 1, 2025 at 5:04 PM
The Colorado Public Utilities Commission is shaking up power purchase agreements, striking a balance between developer needs and customer protections—what does this mean for the future of renewable energy?

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#CO #CitizenPortal #CustomerProtection #RenewableEnergy
PUC directs changes to model JTS PPAs, flags major nonnegotiable terms
The Colorado Public Utilities Commission directed changes to model power purchase agreements for the Just Transition Solicitation, making several renewal, security and liquidated-damage provisions nonnegotiable while leaving other technical terms negotiable and instructing the utility to highlight nonnegotiable language in the RFP package.
citizenportal.ai
February 26, 2026 at 10:06 AM
Commissioners are calling for Liberty to put customer protection first and explore flexible payment options to ease the financial burden on struggling Kansas residents.

Learn more here

#KS #CitizenPortal #CustomerProtection #KansasCustomers #EconomicAccess #UtilityRates
Commissioners urge Liberty to coordinate with staff and consider customer payment plans to ease bill impacts
Following approval of the settlement, commissioners pressed Liberty to work closely with Commission staff and explore installment payment options for customers in economically disadvantaged areas; chair and commissioners voiced concern about future rate pressures on a small Kansas customer base.
citizenportal.ai
July 27, 2026 at 5:21 PM
Caesars just revamped its house rules, introducing exciting new markets in sports like soccer, hockey, and auto racing to enhance your betting experience!

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#MA #SportsRegulation #CitizenPortal #CustomerProtection
Commission approves Caesars house‑rules changes adding new sports‑wagering markets
The commission approved updates to Caesars’ house rules that add new market offerings and clarification on settlement outcomes across auto racing, cricket, hockey, soccer and tennis; staff said similar changes are in use in other jurisdictions.
citizenportal.ai
September 11, 2026 at 4:06 PM
Washington Gas is seeking approval to wrap up its Empower Maryland programs by 2026, promising a significant drop in costs that could save customers millions!

Get the details!

#MD #CitizenPortal #EnergyEfficiency #CustomerProtection #PublicService #MarylandUtility
Washington Gas asks PSC to approve Empower Maryland sunset plan, recover closeout costs into 2027
Washington Gas told the Public Service Commission it has filed a sunset plan to end its Empower Maryland programs by 12/31/2026, asked the commission to permit recovery of closeout costs into 2027 and said projected 2027 closeout costs are about $3.4 million, roughly 72% below 2025 spending.
citizenportal.ai
July 29, 2026 at 6:19 PM
Xcel Energy is embarking on a year-long stakeholder process to tackle critical telemetry issues, but are interim protections for transport customers enough to ease the burden of rising charges?

Get the details!

#CO #EnergyRegulation #CitizenPortal #CustomerProtection #StakeholderEngagement
Xcel says 12‑month stakeholder process will guide telemetry changes; intervenors press for interim protection
At a Colorado Public Utilities Commission hearing, Xcel Energy told commissioners it will pursue a 12‑month stakeholder process and file a plan to address meter telemetry compatibility; intervenors urged immediate interim protections for transport customers facing backup‑sales charges.
citizenportal.ai
July 29, 2026 at 3:00 PM
Origin Energy's Data Breach Exposes Fundamental Compliance Failures #DataBreach #CustomerProtection #Compliance
Origin Energy's Data Breach Exposes Fundamental Compliance Failures
Origin Energy's data breach raises significant concerns about customer data protection and compliance practices. Companies must examine their own
cybernewsroom.xyz
July 24, 2026 at 11:04 PM
Origin's Data Breach Exposes Customer Information: What to Do Now #DataBreach #CyberSecurity #CustomerProtection
Origin's Data Breach Exposes Customer Information: What to Do Now
Origin's data breach exposes customer data. This article outlines urgent containment steps companies must take against similar incidents.
cybernewsroom.xyz
July 24, 2026 at 11:03 PM
Account Takeover: Protecting Customer Logins on Your Store: Understanding the Threat of Account Takeover In today’s digital commerce landscape, the security of customer accounts is paramount. Account takeover (ATO)… #AccountTakeover #CyberSecurity #CustomerProtection #OnlineSafety #FraudPrevention
Account Takeover: Protecting Customer Logins on Your Store
Understanding the Threat of Account Takeover In today’s digital commerce landscape, the security of customer accounts is paramount. Account takeover (ATO) occurs when cybercriminals gain unauthorized access to a user’s account, often resulting in fraudulent transactions, theft of sensitive information, and significant damage to a store’s reputation. For online retailers, the consequences can be devastating: […] The post Account Takeover: Protecting Customer Logins on Your Store first appeared on Flowster.
dlvr.it
July 21, 2026 at 5:39 PM
Wisconsin's energy future hinges on a critical new liquefied natural gas facility, poised to meet soaring demand while transitioning to cleaner sources.

Learn more here!

#WI #CitizenPortal #RenewableResources #EnergyInfrastructure #CustomerProtection
WeGo Utility Reports Need for LNG Facility to Ensure Reliable Power Supply
WeGo finds LNG facility essential for reliable natural gas capacity amid electric load growth.
citizenportal.ai
July 18, 2025 at 11:52 AM
Virgin Media O2, the parent company of O2, blocked over £250 million in suspected fraudulent transactions last year. Daisy is another tool in their arsenal to protect customers from financial harm. #fraudprevention #securitymeasures #customerprotection
November 28, 2024 at 9:43 PM
1/2 India’s insurance sector cannot keep rewarding growth while treating customer harm as collateral damage.

#Insurance #IRDAI #FinancialRegulation #CustomerProtection
BasisPointInsight.com - Insurance Promoters Must Share Cost of Customer Harm by Srinath Sridharan
IRDAI’s proposal to link executive compensation with customer outcomes acknowledges the widening trust deficit within India’s insurance sector. But durable reform will need more. by Srinath Sridharan,...
basispointinsight.com
May 19, 2026 at 10:44 AM
Palo Alto is teaming up with Tesla to revolutionize its electrical infrastructure, ensuring a reliable power supply for both current residents and new data centers.

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#PaloAltoSantaClaraCounty #CA #CitizenPortal #BusinessGrowth #EnergyInfrastructure #CustomerProtection
City Partners With Tesla to Upgrade Hanover Substation for Enhanced Service
City ensures customer protections while modernizing Hanover substation with Tesla funding.
citizenportal.ai
September 4, 2025 at 7:41 AM
Chesapeake City council members are demanding answers from utilities after shocking spikes in utility bills, leaving residents frustrated and seeking clarity.

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#ChesapeakeCity #VA #CitizenPortal #BillingIssues #CustomerProtection #UtilityTransparency #ChesapeakeCity
Council asks manager to seek answers from utilities after spike in bills; city to review water‑bill complaints
Council members asked the city manager to request explanations from Dominion Energy and Virginia Natural Gas for recent bill increases and to investigate unusually large water bills and customer‑service delays; staff said it will follow up and route common inquiries to the contact center.
citizenportal.ai
February 21, 2026 at 8:28 PM
Vermont lawmakers are grappling with crucial updates to utility disconnection rules that could protect medically vulnerable customers and ensure safeguards during extreme heat.

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#VT #EnergyRegulation #CitizenPortal #CustomerProtection #HealthSafeguards #VermontUtility
Committee debates H.753 rule changes on utility disconnections; members urge PUC rule update or targeted directive
Lawmakers considered H.753, which would revise PUC rule 3.300 on medical certificates and disconnections and add hot‑weather protections and reporting. Members split between sending a committee letter and directing the PUC to amend the rule on a set timeline; no final vote was taken.
citizenportal.ai
February 19, 2026 at 12:08 PM
Municipal utility leader Scott Johnstone warns that disconnections are a "last resort," highlighting the financial pressures and price volatility that small utilities face in Vermont.

Learn more here!

#VT #EnergyPolicy #CitizenPortal #CustomerProtection #VermontUtilities #UtilityManagement
Municipal utilities tell House committee disconnects are last resort as H.753 is debated
At a House Energy and Digital Infrastructure hearing on H.753, Scott Johnstone, a municipal utility manager, said disconnections are "the very last resort," urged light-touch reporting and inclusion of protections in utilities' integrated resource plans, and raised concerns about price volatility and rigid metrics.
citizenportal.ai
February 7, 2026 at 7:39 AM