In a lengthy floor statement during approval of Consumers Energy’s demand‑response reconciliation (case U‑21906), Commissioner Paritik criticized utility reliance on incentives, warned against sidelining demand response and said the commission has regulatory tools if utilities favor shareholder returns over customers.

Keith Hay of the Colorado Energy Office told the PUC CEO supports Schedule TL plus optional CTT/nonfirm/custom-contract pathways and a methodology and true-up to protect customers; CEO recommends a 75'20to 80% load-factor screen, expedited interconnection for customers who provide system benefits, and opposed the stipulation's high security/guarantee levels.

Keith Hay of the Colorado Energy Office told the PUC CEO supports Schedule TL plus optional CTT/nonfirm/custom-contract pathways and a methodology and true-up to protect customers; CEO recommends a 75'20to 80% load-factor screen, expedited interconnection for customers who provide system benefits, and opposed the stipulation's high security/guarantee levels.

Commissioners pressed the utility on a proposed 'TL' tariff for very large retail customers, asking whether illustrative rates would bind, how incremental costs would be apportioned, and what safeguards (minimum bills, exit fees, TLCA true‑ups) protect other customers. Company witnesses said rates are subject to annual true‑ups and an incremental‑cost test tied to identified resources.

Commissioners pressed the utility on a proposed 'TL' tariff for very large retail customers, asking whether illustrative rates would bind, how incremental costs would be apportioned, and what safeguards (minimum bills, exit fees, TLCA true‑ups) protect other customers. Company witnesses said rates are subject to annual true‑ups and an incremental‑cost test tied to identified resources.

The commission granted conditional approval to DTE Electric's special contracts with Google LLC for a planned Van Buren Township data center, requiring financial protections (80% minimum billing, termination payments, collateral) and reporting and modeling updates to ensure other customers are not subsidizing the project.

Rocky Mountain Power, Black Hills, TriState and Basin said statutory exemptions alone won't fix Wyoming's infrastructure constraints. They urged tools to finance pre‑build transmission and to preserve protections for incumbent customers.

The commission approved updates to Caesars’ house rules that add new market offerings and clarification on settlement outcomes across auto racing, cricket, hockey, soccer and tennis; staff said similar changes are in use in other jurisdictions.

WeGo finds LNG facility essential for reliable natural gas capacity amid electric load growth.

The commission granted staff-recommended approval of multiple Crown Castle petitions to transfer fiber assets and related businesses to Zayo Group–affiliated entities, conditioned on all required federal approvals; staff said services and rates to customers will remain unchanged.

La nueva ley española de atención al cliente afecta directamente al contenido de formularios, de transparencia y a las reseñas de productos

Understanding the Threat of Account Takeover In today’s digital commerce landscape, the security of customer accounts is paramount. Account takeover (ATO) occurs when cybercriminals gain unauthorized access to a user’s account, often resulting in fraudulent transactions, theft of sensitive information, and significant damage to a store’s reputation. For online retailers, the consequences can be devastating: […] The post Account Takeover: Protecting Customer Logins on Your Store first appeared on Flowster.

At a Colorado Public Utilities Commission hearing, Xcel Energy told commissioners it will pursue a 12‑month stakeholder process and file a plan to address meter telemetry compatibility; intervenors urged immediate interim protections for transport customers facing backup‑sales charges.

The Colorado Public Utilities Commission directed changes to model power purchase agreements for the Just Transition Solicitation, making several renewal, security and liquidated-damage provisions nonnegotiable while leaving other technical terms negotiable and instructing the utility to highlight nonnegotiable language in the RFP package.

The crypto giant said the unauthorized access to customer data dates back to late December 2024.

IRDAI’s proposal to link executive compensation with customer outcomes acknowledges the widening trust deficit within India’s insurance sector. But durable reform will need more. by Srinath Sridharan,...

Legislation requires timely payments for renewable energy credits and establishes customer payment options

City ensures customer protections while modernizing Hanover substation with Tesla funding.

Council members asked the city manager to request explanations from Dominion Energy and Virginia Natural Gas for recent bill increases and to investigate unusually large water bills and customer‑service delays; staff said it will follow up and route common inquiries to the contact center.

Lawmakers considered H.753, which would revise PUC rule 3.300 on medical certificates and disconnections and add hot‑weather protections and reporting. Members split between sending a committee letter and directing the PUC to amend the rule on a set timeline; no final vote was taken.

At a House Energy and Digital Infrastructure hearing on H.753, Scott Johnstone, a municipal utility manager, said disconnections are "the very last resort," urged light-touch reporting and inclusion of protections in utilities' integrated resource plans, and raised concerns about price volatility and rigid metrics.