When cross-functional teams define what “good” looks like — from a systems perspective and the experience of employees — they’re more invested in achieving it. Continue reading...

Generative AI has been hyped and a “thing” for about two years at the time of writing this blog and adversaries and end users alike have managed to take advantage of the benefits that t…

Users can now query and update Airtable databases directly within ChatGPT (OpenAI) conversations. Continue reading...

AI interoperability is reshaping hybrid work, breaking down silos, boosting meeting equity and creating smarter, more inclusive collaboration across platforms. Continue reading...

Successful implementation starts with people, not software. Continue reading...

Efficient, end-to-end workflows are strategic levers for productivity, employee experience and sustained business performance. Continue reading...

The full benefits of a digital employee experience platform come into effect when it's engrained across business operations. Continue reading...

Successful DEX bridges the needs of employees with the goals of the business. Here's how to reach that balance. Continue reading...

Aubin Colleaux, head of DEX at Pernod Ricard, joins the show to share how the company balances global reach with regional differences in their tech stack. Continue reading...

The Gartner Digital Workplace Summit 2025 will be held on March 12, 2025, in Grapevine, TX. This premier event is designed for digital workplace leaders who are focused on enhancing […]

Efficient, end-to-end workflows are strategic levers for productivity, employee experience and sustained business performance. Continue reading...

Nexthink is a global leader in digital employee experience. Our product allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience.

In IT environments, user-reported tickets are the Tip of the Iceberg representing only a fraction of the actual issues affecting digital experiences. The majority of IT performance problems, such as slow applications, network latency, device failures, or security vulnerabilities go unnoticed until they cause significant disruptions. If we follow our iceberg analogy the Tip of the Iceberg is only 10% of the overall problem. This is where Digital Experience Management (DEX) plays a crucial role, helping you uncover the 90% of unreported issues.

Almaden helps IT teams deliver an optimal digital employee experience, in the office and remotely, by analyzing quantitative systems data and user sentiments, and resolving issues through continuous learning and automation.