Helpdesk: hello what’s your emergency
Villain: I’m trying to get away with something
Helpdesk: ok
Villain: but there’s these meddling kids
Helpdesk: (almost drops phone) you need to get the fuck out of there right now
Helpdesk: hello what’s your emergency
Villain: I’m trying to get away with something
Helpdesk: ok
Villain: but there’s these meddling kids
Helpdesk: (almost drops phone) you need to get the fuck out of there right now
Understand I started in Helpdesk, but you may underestimate the amount of systems engineering experience I gained and the years I spent. It does not mean Cyber is "easy enough for helpdesk." Insulting, actually. Top-tier "Helpdesk" is hard.
Understand I started in Helpdesk, but you may underestimate the amount of systems engineering experience I gained and the years I spent. It does not mean Cyber is "easy enough for helpdesk." Insulting, actually. Top-tier "Helpdesk" is hard.
Paging company —> the platform for AI-first operations
CDN —> AI Cloud
Helpdesk software —> AI-powered helpdesk platform
o11y —> AI-powered intelligent o11y
Everywhere…
Paging company —> the platform for AI-first operations
CDN —> AI Cloud
Helpdesk software —> AI-powered helpdesk platform
o11y —> AI-powered intelligent o11y
Everywhere…
You may not get it, but they do.
And that's why.
You may not get it, but they do.
And that's why.
helpdesk: are you at a funeral?
haley joel osmont: yes
helpdesk: (big sigh) we talked about this haley
helpdesk: are you at a funeral?
haley joel osmont: yes
helpdesk: (big sigh) we talked about this haley
Please grant me the serenity to not do crimes.
Please grant me the serenity to not do crimes.