Guy from my work was bumped from a qantas flight this afternoon to a flight tomorrow morning and they told him he was on his own and would have to sort his own accommodation. #qantasfail
November 13, 2024 at 8:31 AM
Guy from my work was bumped from a qantas flight this afternoon to a flight tomorrow morning and they told him he was on his own and would have to sort his own accommodation. #qantasfail
Today's shitty Experience design, this is from Qantas Marketplace, when I selected Pay now.
First an unintelligible error, then a useless error.
That's after I received an SMS and email thanking me for my order. Now the page is stuck in a loading loop, as I "try again"
#CXFail, #UXFail #QantasFail
First an unintelligible error, then a useless error.
That's after I received an SMS and email thanking me for my order. Now the page is stuck in a loading loop, as I "try again"
#CXFail, #UXFail #QantasFail
![Payment Details
error symbol, Cannot read properties of undefined ['reading tracker']](https://cdn.bsky.app/img/feed_thumbnail/plain/did:plc:phfmneqmxiyckq4auivwrofc/bafkreifanczj3id3d6h35lhzc3pesyqkfyqd243x2gg3of54bj7xsxcwui)
October 23, 2025 at 11:09 PM
Today's shitty Experience design, this is from Qantas Marketplace, when I selected Pay now.
First an unintelligible error, then a useless error.
That's after I received an SMS and email thanking me for my order. Now the page is stuck in a loading loop, as I "try again"
#CXFail, #UXFail #QantasFail
First an unintelligible error, then a useless error.
That's after I received an SMS and email thanking me for my order. Now the page is stuck in a loading loop, as I "try again"
#CXFail, #UXFail #QantasFail
@Qantas #qantas , worst experience possible with a legitimate flight cancellation, no refund despite three calls to Help desk and waiting over an hour on the phone. Flight cancellation 8.03.2025- No refund to date for QFF #qantasfail @qantas-official.bsky.social
April 22, 2025 at 3:03 AM
@Qantas #qantas , worst experience possible with a legitimate flight cancellation, no refund despite three calls to Help desk and waiting over an hour on the phone. Flight cancellation 8.03.2025- No refund to date for QFF #qantasfail @qantas-official.bsky.social
Hey QANTAS
Just wanted to check how the cost cutting is going? Our delayed broken down plane sitting at Coffs airport bound for Melb just had fire & rescue show up while offloading bags. Speaker crackles - we are flying an engineer up at 4:30 from Sydney to try & have a crack, no guarantees...
Just wanted to check how the cost cutting is going? Our delayed broken down plane sitting at Coffs airport bound for Melb just had fire & rescue show up while offloading bags. Speaker crackles - we are flying an engineer up at 4:30 from Sydney to try & have a crack, no guarantees...
November 22, 2024 at 4:05 AM
Disgraceful @Qantas - stop misleading the public with this "Spirit of Australia" deception while treating full-service guests like dirt... Passengers forced to sleep at Geraldton airport terminal overnight #Qantas #qantasfail #alanjoycemustgo $QAN
November 20, 2024 at 4:14 PM
Disgraceful @Qantas - stop misleading the public with this "Spirit of Australia" deception while treating full-service guests like dirt... Passengers forced to sleep at Geraldton airport terminal overnight #Qantas #qantasfail #alanjoycemustgo $QAN
So 1. Who compensates the customers for the breach and any subsequent losses? and 2. Why does there never seem to be any action taken by authorities when these breaches occur? As far as I'm aware (so far) our Govs have managed to protect our data, so presumably the tech. exists to do so? #QantasFail
October 11, 2025 at 6:51 PM
So 1. Who compensates the customers for the breach and any subsequent losses? and 2. Why does there never seem to be any action taken by authorities when these breaches occur? As far as I'm aware (so far) our Govs have managed to protect our data, so presumably the tech. exists to do so? #QantasFail
Maybe Qantas isn't the best example for running contests in social... ?#qantasfail #etconnect
November 22, 2024 at 11:04 AM
Maybe Qantas isn't the best example for running contests in social... ?#qantasfail #etconnect
#QANTAS says that people haven't been using their #COVID19FlightCredits. From what I have heard from #QANTAScustomers, whenever they attempt to redeem, they are provided a PLETHORA of reasons why they can't for particular flight they want. #QANTASfail #AviationEnquiry www.sbs.com.au/news/article...
Qantas says $375 million in COVID-19 flight credits remain unclaimed
Australia's national carrier has released its 2024 financial year results, with profits taking a hit on the previous year.
www.sbs.com.au
September 2, 2024 at 1:29 AM
#QANTAS says that people haven't been using their #COVID19FlightCredits. From what I have heard from #QANTAScustomers, whenever they attempt to redeem, they are provided a PLETHORA of reasons why they can't for particular flight they want. #QANTASfail #AviationEnquiry www.sbs.com.au/news/article...
Family of three, all got the email. I go to great length avoiding giving DOB, full name and address but unfortunately Qantas is one that has got it. Every time I’ve had to call them you can hear the enormous, overseas based call centre you are connected to, calls drop out. Over them. #QantasFail
July 2, 2025 at 12:13 PM
Family of three, all got the email. I go to great length avoiding giving DOB, full name and address but unfortunately Qantas is one that has got it. Every time I’ve had to call them you can hear the enormous, overseas based call centre you are connected to, calls drop out. Over them. #QantasFail