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jahorne.bsky.social
In an effort to help riders with wayfinding, WMATA experimented with color coding the handrails on escalators at Fort Totten (a transfer station) to correspond with the platforms they lead to. #WayFinding #RiderExperience
November 26, 2024 at 3:29 AM
rootnationen.bsky.social
Operating Experience of the KOVI ADT 300 Motorcycle After 10,000 km of Use #KOVIADT300 #MotorcycleReview #AdventureMotorcycle #MotorcycleLife #RiderExperience
Operating Experience of the KOVI ADT 300 Motorcycle After 10,000 km of Use
The KOVI ADT 300 entered the Ukrainian market as one of the more anticipated new models of 2024. It is a mid-displacement adventure motorcycle manufactured in China and positioned as being developed with input from Ukrainian riders. The motorcycle stands out due to its relatively high ground clearance, 21/18-inch wheels (introduced in the 2025 update; the […] Post Operating Experience of the KOVI ADT 300 Motorcycle After 10,000 km of Use at Root-Nation.com.
root-nation.com
February 13, 2026 at 1:56 PM
citizenptnewsut.bsky.social
The newly launched Arches shuttle is struggling with low ridership, often carrying just 0 to 3 passengers at a time, prompting calls for urgent adjustments to attract more riders.

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#UT #RiderExperience #CitizenPortal #PublicTransportation #CommunityMobility
New Arches shuttle shows low ridership and inconsistent stops, NPS tells committee
NPS staff told the committee the newly launched Arches shuttle has seen very low ridership so far (often 0–3 riders per run) and inconsistent schedule adherence; committee members asked to monitor counts and bike-rack availability.
citizenportal.ai
September 9, 2026 at 2:19 AM
citizenptnewsca.bsky.social
Members of District 11 are demanding better accessibility in transit, focusing on restroom access and paratransit limitations that affect riders with disabilities and seniors.

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#CA #RiderExperience #CitizenPortal #PublicTransit #DisabilityInclusion
Members press Caltrans to address transit rider needs: restrooms, paratransit and accessibility
Committee members raised rider-focused concerns — restroom access at centerline stations, paratransit limits, and inclusive outreach for people with disabilities and seniors — and staff said those topics will be considered for future data and planning iterations.
citizenportal.ai
August 26, 2026 at 8:33 PM
citizenptnewsma.bsky.social
The MBTA is set for a major upgrade as it transitions to Schindler Elevator Corporation, bringing 25 full-time technicians and enhanced tracking to ensure a 99.4% elevator uptime!

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#MA #RiderExperience #CitizenPortal #PublicTransport #OperationalExcellence
MBTA board approves 5-year elevator and escalator contract with Schindler; adds 24/7 technicians
MBTA Systemwide Accessibility staff said the board approved a five-year contract with Schindler Elevator Corporation to replace longtime contractor KONE on Sept. 1; the deal adds 25 full-time technicians, keeps a 99.4% elevator uptime standard and introduces remote monitoring and enhanced reporting.
citizenportal.ai
July 28, 2026 at 3:08 AM
punkrockpolitics.bsky.social
1.) #NJTransitRiders get their chance to #SayWhatTheyWant #fixed on the #state’s #trains and #buses!"

By #LarryHiggs | #NJ.com

#Commuters #NJTransit #RapidActionPlan #Gov #MikieSherrill #RiderExperience
#Sherrill’s #ExecutiveOrder #NJ #NewJersey #NewJerseyTransit
www.nj.com/news/2026/03...
NJ Transit riders get their chance to say what they want fixed on the state’s trains and buses
NJ Transit passengers can suggest issues they want brought up in the Rapid Action Plan ordered by Gov. Mikie Sherrill the during three virtual hearings next week.
www.nj.com
March 31, 2026 at 2:24 AM
thisisharmonic.bsky.social
Exploring Transit Systems: Lessons from a Multi-City Service Safari — Harmonic Design link.medium.com/3ljQCwM1JQb

#ServiceDesign #PublicTransportion #ServiceSafari #UserExperience #DesignResearch #RiderExperience #MTA #MBTA #MARTA #PRT
February 5, 2025 at 2:09 PM
citizenptnewstn.bsky.social
Nashville's Choose How You Move program is revolutionizing public transit with over 1.6 million rides and exciting service upgrades that promise to cut wait times in half!

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#TN #RiderExperience #CitizenPortal #PublicTransit #NashvilleTransportation #InfrastructureDevelopment
Choose How You Move officials outline ridership gains and July service upgrades to Route 18
Program leaders reported the Journey Pass has logged more than 1.6 million rides and previewed service changes that will shorten wait times on Route 18 to the airport; staff also described technical-assistance support for federal CIG grant work. (Sabrina Sussman; Andrew Walczak; Steve Bland)
citizenportal.ai
June 2, 2026 at 8:17 PM
citizenptnewstn.bsky.social
KTA is rolling out a game-day detour on the downtown connector to improve fan access to Covenant Health Park—could this become a permanent change?

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#TN #RiderExperience #CitizenPortal #TennesseeTransportation #PublicTransit #EventAccess
KTA to test game‑day detour on downtown connector; staff may make change permanent and is considering fare policy
Staff proposed a temporary downtown connector detour on game days to serve Summerplace before Covenant Health Park to shuttle fans; they will test the change for months, update app/website signage, and noted the free-fare window expires June 1 with staff considering a permanent fare change.
citizenportal.ai
April 1, 2026 at 4:19 AM
jahorne.bsky.social
From a rider experience standpoint, I feel these metal handles are better than straps because they give the user a sturdier mechanism to grip and don't move forward or backward in the primary direction of travel. #RiderExperience #CustomerExperience #Transit #NUMTOT
November 26, 2024 at 2:09 PM
jahorne.bsky.social
Checking out some E ink real time information displays at @wmata headquarters! #RiderExperience
November 26, 2024 at 2:20 AM
jahorne.bsky.social
Google Maps has been doing this for a while now but I still appreciate that they are working to get better transit data by asking how crowded a bus or train is. #riderexperience
November 25, 2024 at 7:43 PM
jahorne.bsky.social
Green Circle: 3 extra seats on top of front wheel well 👍/Yellow Circle: Little step for easier seat access 👍/ Purple Circles: Good placement of stop request buttons for those who can't reach the pull cord 👍/ #RiderExperience
November 25, 2024 at 7:25 PM
jahorne.bsky.social
I was amazed that all the @MARTASERVICE buses and trains I took yesterday had WiFi that actually worked! Transit being on time is of course more important than WiFi but it's a little thing that can make the riding experience better. #RiderExperience
November 25, 2024 at 7:11 PM
jahorne.bsky.social
I'm always a fan of good wayfinding! I like this ground sticker to direct people to the elevator at the Airport MARTA station. #Wayfinding #RiderExperience #MakeTransitEasy #accessibility
November 25, 2024 at 7:04 PM
jahorne.bsky.social
Blue arrows point to stop request buttons which are great so riders don't have to reach over someone to pull the cord. Green outline is the panel that should be behind the seats in front of the back door on all buses. #RiderExperience #MakeTransitEasy
November 25, 2024 at 6:41 PM
enthusiastictechie.bsky.social
🗣️ What’s the catch?
Initially, not all riders will have access to freeway rides. Riders can opt-in via the Waymo app to experience faster journeys. It's all about improving user experience! #RiderExperience
December 5, 2025 at 9:34 PM
citizenptnewsut.bsky.social
Moab's transit system is evolving with impressive ridership stats and exciting new service enhancements just in time for peak season!

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#UT #SustainableMobility #PublicTransport #RiderExperience #CitizenPortal
Moab Area Transit reviews ridership and plans improvements for third service season
Moab Area Transit analyzes ridership trends and considers service enhancements ahead of peak season.
citizenportal.ai
February 15, 2025 at 9:08 PM