Dancer turned robotic restaurant star!
#Business #Restaurant #FoodTrend #ServiceInnovation #WaitressLife #ViralMarketing #dance
#Business #Restaurant #FoodTrend #ServiceInnovation #WaitressLife #ViralMarketing #dance
April 28, 2025 at 7:37 PM
Dancer turned robotic restaurant star!
#Business #Restaurant #FoodTrend #ServiceInnovation #WaitressLife #ViralMarketing #dance
#Business #Restaurant #FoodTrend #ServiceInnovation #WaitressLife #ViralMarketing #dance
🎙️ Neue Podcast-Folge: Praktik 4 – Verbessern im #KCS
In dieser Episode lernst du drei Techniken kennen, mit denen Wissensartikel kontinuierlich verbessert werden: Reuse is Review, Flag It or Fix It und License to Modify.
🎧 Jetzt reinhören: buff.ly/CEpfibk
#Wissensmanagement #ServiceInnovation
In dieser Episode lernst du drei Techniken kennen, mit denen Wissensartikel kontinuierlich verbessert werden: Reuse is Review, Flag It or Fix It und License to Modify.
🎧 Jetzt reinhören: buff.ly/CEpfibk
#Wissensmanagement #ServiceInnovation
buff.ly
November 13, 2025 at 8:45 AM
🎙️ Neue Podcast-Folge: Praktik 4 – Verbessern im #KCS
In dieser Episode lernst du drei Techniken kennen, mit denen Wissensartikel kontinuierlich verbessert werden: Reuse is Review, Flag It or Fix It und License to Modify.
🎧 Jetzt reinhören: buff.ly/CEpfibk
#Wissensmanagement #ServiceInnovation
In dieser Episode lernst du drei Techniken kennen, mit denen Wissensartikel kontinuierlich verbessert werden: Reuse is Review, Flag It or Fix It und License to Modify.
🎧 Jetzt reinhören: buff.ly/CEpfibk
#Wissensmanagement #ServiceInnovation
I was pleased to chair a session on Industrial Services and Business Models at this year's RESER conference.
We had lively discussions on degrowth business models, energy communities, and the functional economy.
#reser2024 #service #serviceresearch #serviceinnovation #degrowth
We had lively discussions on degrowth business models, energy communities, and the functional economy.
#reser2024 #service #serviceresearch #serviceinnovation #degrowth
November 1, 2024 at 10:23 AM
I was pleased to chair a session on Industrial Services and Business Models at this year's RESER conference.
We had lively discussions on degrowth business models, energy communities, and the functional economy.
#reser2024 #service #serviceresearch #serviceinnovation #degrowth
We had lively discussions on degrowth business models, energy communities, and the functional economy.
#reser2024 #service #serviceresearch #serviceinnovation #degrowth
🎙️ Neue Podcast-Folge: #Wissen als Frühwarnsystem
Supportwissen zeigt früh, wo Produkte, Prozesse oder Erwartungen auseinanderlaufen.
Mit KCS lassen sich diese Signale sichtbar machen.
🎧 Jetzt anhören: buff.ly/CW5bugF
#KnowledgeCenteredService #ServiceInnovation
@service-innovation.bsky.social
Supportwissen zeigt früh, wo Produkte, Prozesse oder Erwartungen auseinanderlaufen.
Mit KCS lassen sich diese Signale sichtbar machen.
🎧 Jetzt anhören: buff.ly/CW5bugF
#KnowledgeCenteredService #ServiceInnovation
@service-innovation.bsky.social
Wissen als Frühwarnsystem – Insights nutzen
In der letzten Episode haben wir darüber gesprochen, wie Erkenntnisse aus Supportfällen und Wissensartikeln zurück in die Produktentwicklung fließen können. Heute gehen wir noch einen Schritt weiter.…
buff.ly
March 19, 2026 at 8:45 AM
🎙️ Neue Podcast-Folge: #Wissen als Frühwarnsystem
Supportwissen zeigt früh, wo Produkte, Prozesse oder Erwartungen auseinanderlaufen.
Mit KCS lassen sich diese Signale sichtbar machen.
🎧 Jetzt anhören: buff.ly/CW5bugF
#KnowledgeCenteredService #ServiceInnovation
@service-innovation.bsky.social
Supportwissen zeigt früh, wo Produkte, Prozesse oder Erwartungen auseinanderlaufen.
Mit KCS lassen sich diese Signale sichtbar machen.
🎧 Jetzt anhören: buff.ly/CW5bugF
#KnowledgeCenteredService #ServiceInnovation
@service-innovation.bsky.social
Ready to level up your service game? Harness AI to automate tasks, personalize client interactions, and unlock new growth opportunities. #AIforBusiness #ServiceInnovation #SmartSolutions #Automation #CustomerExperience #GrowthHacking #TechTrends #FutureReady #BizTech #AIRevolution
July 15, 2026 at 5:40 AM
Ready to level up your service game? Harness AI to automate tasks, personalize client interactions, and unlock new growth opportunities. #AIforBusiness #ServiceInnovation #SmartSolutions #Automation #CustomerExperience #GrowthHacking #TechTrends #FutureReady #BizTech #AIRevolution
Aquant’s AI: Powering service teams and boosting efficiency #Technology #Business #Other #AI #BusinessEfficiency #ServiceInnovation
Aquant’s AI: Powering service teams and boosting efficiency
Aquant Inc. uses artificial intelligence to support service teams in industries such as manufacturing, medical devices and industrial machinery. Its AI-driven approach helps teams work more efficiently...
puretech.news
March 14, 2025 at 7:00 AM
Aquant’s AI: Powering service teams and boosting efficiency #Technology #Business #Other #AI #BusinessEfficiency #ServiceInnovation
We’ve scaled for efficiency. But what did we lose along the way?
In our latest piece:
→ why growth ≠ well-being
→ how sensemaking helps
→ what leadership looks like now
No big answers. Just better questions.
#changeleadership #sensemaking #serviceinnovation
In our latest piece:
→ why growth ≠ well-being
→ how sensemaking helps
→ what leadership looks like now
No big answers. Just better questions.
#changeleadership #sensemaking #serviceinnovation
Rethink. Reframe. Rebuild.
I’ve had countless conversations with leaders of mid-sized service organizations. And underneath all the strategic discussions and market challenges, one essential question keeps coming up: How do we…
www.makechangehappen.eu
July 24, 2025 at 7:00 AM
We’ve scaled for efficiency. But what did we lose along the way?
In our latest piece:
→ why growth ≠ well-being
→ how sensemaking helps
→ what leadership looks like now
No big answers. Just better questions.
#changeleadership #sensemaking #serviceinnovation
In our latest piece:
→ why growth ≠ well-being
→ how sensemaking helps
→ what leadership looks like now
No big answers. Just better questions.
#changeleadership #sensemaking #serviceinnovation
📣 New open-access article by ECDF Co-Chair Prof. Dr. Martin Gersch (@freieuniversitaet.bsky.social)
Continuous Value Shaping (CVS) – a collaborative approach to service innovation in digital & sustainable transformation.
🔗 Article: tinyurl.com/4hv3y9kn
#digitalfuture
#serviceinnovation
Continuous Value Shaping (CVS) – a collaborative approach to service innovation in digital & sustainable transformation.
🔗 Article: tinyurl.com/4hv3y9kn
#digitalfuture
#serviceinnovation
Continuous value shaping: A boundary concept for innovating service innovation approaches - Electronic Markets
Technological advancements and evolving value orientations reshape future value creation and pose new requirements for service innovation. While a variety of disciplines are developing new approaches ...
link.springer.com
April 4, 2025 at 10:14 AM
📣 New open-access article by ECDF Co-Chair Prof. Dr. Martin Gersch (@freieuniversitaet.bsky.social)
Continuous Value Shaping (CVS) – a collaborative approach to service innovation in digital & sustainable transformation.
🔗 Article: tinyurl.com/4hv3y9kn
#digitalfuture
#serviceinnovation
Continuous Value Shaping (CVS) – a collaborative approach to service innovation in digital & sustainable transformation.
🔗 Article: tinyurl.com/4hv3y9kn
#digitalfuture
#serviceinnovation
Commerce City is stepping into the future with a live real-time crime center and an innovative mobile service unit set to enhance community support!
Click to read more!
#CommerceCityAdamsCounty #CO #ServiceInnovation #CrimePrevention #CitizenPortal
Click to read more!
#CommerceCityAdamsCounty #CO #ServiceInnovation #CrimePrevention #CitizenPortal
Commerce City launches real-time crime center, plans mobile service unit pilot and EV waste fleet ribbon cutting
City staff announced the real-time crime center is now live, previewed a mobile service unit pilot to take city services into neighborhoods by Q3, and said Republic Services will ribbon-cut its fully electric waste-collection fleet in Commerce City.
citizenportal.ai
January 15, 2026 at 1:40 PM
Commerce City is stepping into the future with a live real-time crime center and an innovative mobile service unit set to enhance community support!
Click to read more!
#CommerceCityAdamsCounty #CO #ServiceInnovation #CrimePrevention #CitizenPortal
Click to read more!
#CommerceCityAdamsCounty #CO #ServiceInnovation #CrimePrevention #CitizenPortal
Craven County is revolutionizing transportation with a new same-day ride service, promising convenience without extra costs!
Get the details!
#CravenCounty #NC #CitizenPortal #PublicTransport #RuralMobility #ServiceInnovation
Get the details!
#CravenCounty #NC #CitizenPortal #PublicTransport #RuralMobility #ServiceInnovation
Craven County approves CARTS pilot to cut one fixed route, add same‑day on‑demand midday service
The board approved staff requests to implement a pilot 'on demand plus' same‑day midday ride service while reducing fixed routes from three to two, and authorized CARTS to apply for FY28 NCDOT transit grants to support rural operating and capital needs.
citizenportal.ai
September 12, 2026 at 1:54 AM
Craven County is revolutionizing transportation with a new same-day ride service, promising convenience without extra costs!
Get the details!
#CravenCounty #NC #CitizenPortal #PublicTransport #RuralMobility #ServiceInnovation
Get the details!
#CravenCounty #NC #CitizenPortal #PublicTransport #RuralMobility #ServiceInnovation
King County Metro is set to revolutionize transit with a 28% increase in service hours, new MetroFlex pilots, and expanded weekend trips—transforming how you travel in Federal Way!
Learn more here
#FederalWayKingCounty #WA #CitizenPortal #PublicTransport #CommunityAccess #ServiceInnovation
Learn more here
#FederalWayKingCounty #WA #CitizenPortal #PublicTransport #CommunityAccess #ServiceInnovation
King County Metro details South Link Connections: about 28% more service hours and new MetroFlex pilots
Metro told the council that the South Link Connections project (approved March 2026) increases service hours by roughly 28% over fall 2025, adds weekend trips, improves east-west frequency and launches two MetroFlex pilot demand-response zones and a DART route subcontracted to Hopelink.
citizenportal.ai
September 6, 2026 at 3:40 PM
King County Metro is set to revolutionize transit with a 28% increase in service hours, new MetroFlex pilots, and expanded weekend trips—transforming how you travel in Federal Way!
Learn more here
#FederalWayKingCounty #WA #CitizenPortal #PublicTransport #CommunityAccess #ServiceInnovation
Learn more here
#FederalWayKingCounty #WA #CitizenPortal #PublicTransport #CommunityAccess #ServiceInnovation
Wait, letting the phone ring after hours is still a thing? 😮 Let’s talk about a better way to handle your calls.
🔗Get started: dialaxy.com/
#Dialaxy #NotALameIdea #BusinessTransformation #ServiceInnovation #VoIP #UX #HappyCustomers #AfterHoursSupport #CallRouting #BusinessGrowth #StayConnected
🔗Get started: dialaxy.com/
#Dialaxy #NotALameIdea #BusinessTransformation #ServiceInnovation #VoIP #UX #HappyCustomers #AfterHoursSupport #CallRouting #BusinessGrowth #StayConnected
August 28, 2026 at 3:46 AM
Wait, letting the phone ring after hours is still a thing? 😮 Let’s talk about a better way to handle your calls.
🔗Get started: dialaxy.com/
#Dialaxy #NotALameIdea #BusinessTransformation #ServiceInnovation #VoIP #UX #HappyCustomers #AfterHoursSupport #CallRouting #BusinessGrowth #StayConnected
🔗Get started: dialaxy.com/
#Dialaxy #NotALameIdea #BusinessTransformation #ServiceInnovation #VoIP #UX #HappyCustomers #AfterHoursSupport #CallRouting #BusinessGrowth #StayConnected
Ohio's new centralized identity system allows residents to renew their driver's licenses online and access state services seamlessly, proving that innovation can simplify your life!
Click to read more!
#OH #FraudPrevention #CitizenPortal #DigitalAccess #ServiceInnovation
Click to read more!
#OH #FraudPrevention #CitizenPortal #DigitalAccess #ServiceInnovation
Ohio officials say single sign-on platform has expanded online access to state services
State technology leaders described Ohio's centralized identity platform (OID/IOP) and credited leadership and design changes for growing the system to millions of accounts and enabling services such as online BMV waitlisting and driver's-license renewals.
citizenportal.ai
August 19, 2026 at 10:09 PM
Ohio's new centralized identity system allows residents to renew their driver's licenses online and access state services seamlessly, proving that innovation can simplify your life!
Click to read more!
#OH #FraudPrevention #CitizenPortal #DigitalAccess #ServiceInnovation
Click to read more!
#OH #FraudPrevention #CitizenPortal #DigitalAccess #ServiceInnovation
Did you know? 🤔 AI can quickly highlight doc gaps in the hizmet sektörü. But here's a challenge: are we ready to change our processes & embrace efficiency? 🧠💡 Let’s chat about how AI is reshaping the documentations for better service delivery! 🚀 #AIFuture #ServiceInnovation
July 19, 2026 at 7:00 AM
Did you know? 🤔 AI can quickly highlight doc gaps in the hizmet sektörü. But here's a challenge: are we ready to change our processes & embrace efficiency? 🧠💡 Let’s chat about how AI is reshaping the documentations for better service delivery! 🚀 #AIFuture #ServiceInnovation
Ever wonder how AI agents are transforming customer complaints into opportunities for service excellence in the hizmet sektörü? 🤔💡 Let’s dive deep and turn those objections into powerful ally feedback loops! Thoughts? 🔄🔥 #ServiceInnovation #CustomerSuccess
July 10, 2026 at 7:00 PM
Ever wonder how AI agents are transforming customer complaints into opportunities for service excellence in the hizmet sektörü? 🤔💡 Let’s dive deep and turn those objections into powerful ally feedback loops! Thoughts? 🔄🔥 #ServiceInnovation #CustomerSuccess
BeautyDial launches AI platform connecting Canadian beauty providers with budget-conscious consumers, offering free listings and transparent pricing across major cities #BeautyTech #ServiceInnovation
May 13, 2026 at 12:17 PM
BeautyDial launches AI platform connecting Canadian beauty providers with budget-conscious consumers, offering free listings and transparent pricing across major cities #BeautyTech #ServiceInnovation
Rain City Maids transforms digital service experience with AI-powered technology, enhancing customer interactions and operational efficiency across Washington service regions. New tech boosts booking, communication, and local visibility. #CleaningTech #ServiceInnovation
November 21, 2025 at 10:54 PM
Rain City Maids transforms digital service experience with AI-powered technology, enhancing customer interactions and operational efficiency across Washington service regions. New tech boosts booking, communication, and local visibility. #CleaningTech #ServiceInnovation
Brightwater Plumbing revolutionizes Orlando's plumbing services with 24/7 emergency repairs, transparent pricing, and unmatched customer commitment. Setting new industry standards through excellence and trust. #Plumbing #ServiceInnovation
September 28, 2025 at 12:56 AM
Brightwater Plumbing revolutionizes Orlando's plumbing services with 24/7 emergency repairs, transparent pricing, and unmatched customer commitment. Setting new industry standards through excellence and trust. #Plumbing #ServiceInnovation
Share evidence, reflections, or lessons learned on AT service delivery transformation for this ICCHP 2026 session.
icchp.org/session/715/
#ICCHP26 #AssistiveTech #ServiceInnovation
icchp.org/session/715/
#ICCHP26 #AssistiveTech #ServiceInnovation
Innovation and Change in the Delivery of Future Assistive Technology Services – ICCHP 2026
icchp.org
February 2, 2026 at 11:01 PM
Share evidence, reflections, or lessons learned on AT service delivery transformation for this ICCHP 2026 session.
icchp.org/session/715/
#ICCHP26 #AssistiveTech #ServiceInnovation
icchp.org/session/715/
#ICCHP26 #AssistiveTech #ServiceInnovation
Urbandale officials are reimagining the vanpool program to bridge transportation gaps and enhance public transit for those who need it most.
Learn more here!
#UrbandalePolkCounty #IA #UrbandaleTransportation #CitizenPortal #CommunityAccess #PublicTransit #ServiceInnovation
Learn more here!
#UrbandalePolkCounty #IA #UrbandaleTransportation #CitizenPortal #CommunityAccess #PublicTransit #ServiceInnovation
Transportation Commission evaluates vanpool program to address community gaps
Commission explores vanpool solutions and identifies key community transportation gaps to address.
citizenportal.ai
April 11, 2025 at 3:41 PM
Urbandale officials are reimagining the vanpool program to bridge transportation gaps and enhance public transit for those who need it most.
Learn more here!
#UrbandalePolkCounty #IA #UrbandaleTransportation #CitizenPortal #CommunityAccess #PublicTransit #ServiceInnovation
Learn more here!
#UrbandalePolkCounty #IA #UrbandaleTransportation #CitizenPortal #CommunityAccess #PublicTransit #ServiceInnovation
Sterling Heights Fire Department is on the brink of a groundbreaking transformation with new initiatives to enhance emergency response and efficiency!
Click to read more!
#SterlingHeightsMacombCounty #MI #EmergencyResponse #ServiceInnovation #CitizenPortal #CommunitySafety
Click to read more!
#SterlingHeightsMacombCounty #MI #EmergencyResponse #ServiceInnovation #CitizenPortal #CommunitySafety
Fire Chief Kevin Edmonds details Austin Fire Department's transformative projects and achievements
Fire Chief Kevin Edmonds highlights innovative projects and upcoming goals for the fire department.
citizenportal.ai
April 28, 2025 at 10:52 AM
Sterling Heights Fire Department is on the brink of a groundbreaking transformation with new initiatives to enhance emergency response and efficiency!
Click to read more!
#SterlingHeightsMacombCounty #MI #EmergencyResponse #ServiceInnovation #CitizenPortal #CommunitySafety
Click to read more!
#SterlingHeightsMacombCounty #MI #EmergencyResponse #ServiceInnovation #CitizenPortal #CommunitySafety
📚 Neue Folge: Die KCS-Confidence Levels
WIP → Not Validated → Validated → Archived.
Warum diese Status so wichtig sind – und warum sie nichts mit Freigaben zu tun haben.
🎧 Jetzt reinhören: buff.ly/z5yyr0r #KCS #KnowledgeManagement #ServiceInnovation #ConfidenceModel
WIP → Not Validated → Validated → Archived.
Warum diese Status so wichtig sind – und warum sie nichts mit Freigaben zu tun haben.
🎧 Jetzt reinhören: buff.ly/z5yyr0r #KCS #KnowledgeManagement #ServiceInnovation #ConfidenceModel
buff.ly
December 11, 2025 at 8:45 AM
📚 Neue Folge: Die KCS-Confidence Levels
WIP → Not Validated → Validated → Archived.
Warum diese Status so wichtig sind – und warum sie nichts mit Freigaben zu tun haben.
🎧 Jetzt reinhören: buff.ly/z5yyr0r #KCS #KnowledgeManagement #ServiceInnovation #ConfidenceModel
WIP → Not Validated → Validated → Archived.
Warum diese Status so wichtig sind – und warum sie nichts mit Freigaben zu tun haben.
🎧 Jetzt reinhören: buff.ly/z5yyr0r #KCS #KnowledgeManagement #ServiceInnovation #ConfidenceModel
Onlineformulare sind ein Fortschritt – aber für viele Nutzer immer noch eine Hürde.
Der direkte Chatkanal senkt Barrieren und erhöht die Abschlussquote.
#ConversionRate #UserExperience #ServiceInnovation #DigitalInsurance #InsurTech
Der direkte Chatkanal senkt Barrieren und erhöht die Abschlussquote.
#ConversionRate #UserExperience #ServiceInnovation #DigitalInsurance #InsurTech
January 28, 2026 at 10:03 AM
Onlineformulare sind ein Fortschritt – aber für viele Nutzer immer noch eine Hürde.
Der direkte Chatkanal senkt Barrieren und erhöht die Abschlussquote.
#ConversionRate #UserExperience #ServiceInnovation #DigitalInsurance #InsurTech
Der direkte Chatkanal senkt Barrieren und erhöht die Abschlussquote.
#ConversionRate #UserExperience #ServiceInnovation #DigitalInsurance #InsurTech
Unlock AI magic in relationship management! 🎯 Imagine seamless connections, personalized to each client. What if AI agents could predict needs before they arise? 🔮 Let's redefine customer service together! Hit us with your thoughts! 🗨️ #AIRevolution #ServiceInnovation
March 23, 2026 at 7:00 PM
Unlock AI magic in relationship management! 🎯 Imagine seamless connections, personalized to each client. What if AI agents could predict needs before they arise? 🔮 Let's redefine customer service together! Hit us with your thoughts! 🗨️ #AIRevolution #ServiceInnovation