#ServiceTransformation
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martinjordan.com
I used to talk about ‘making a case for #serviceDesign’

I now talk about ‘Wirtschaftlichkeitsbetrachtung für Servicetransformation’, a proper mouthful in German.

🤷🏻‍♂️
February 20, 2025 at 3:06 PM
neurologyacademy.bsky.social
It's #MigraineAwarenessWeek and @nhsgirft.bsky.social have launched a new online pathway for #headache care. A fantastic resource developed by a multidisciplinary group, including some of our speakers from our Headache #ServiceTransformation MasterClass. gettingitrightfirsttime.co.uk/girft-marks-...
GIRFT marks Migraine Awareness Week with launch of national online pathway for headache care - Getting It Right First Time - GIRFT
As Migraine Awareness Week gets under way today (21st September 2026), GIRFT has launched the first national online pathway and decision-making tool for the care of patients presenting with headache symptoms, supporting GPs and pharmacy colleagues to offer good headache management and care. GIRFT has worked with a large multidisciplinary group of expert clinicians to […]
gettingitrightfirsttime.co.uk
September 25, 2026 at 11:01 AM
antlerboy.com
Popped up because I shared this in 2016... most things in #digital #servicetransformation are bullshit
Slide: Most things out there are bullshit. Most systems leadership is bullshit Most commissioning is bullshit Most transformation is bullshit Most service design is bullshit ‘Clean start’ fallacy – designing the future without reference to the past ‘Unit cost’ fallacy – assuming unit costs are a good proxy for the whole ‘No systems’ fallacy – acting on one area without affecting the rest Belief in “The alpha persona as 80% first point of contact resolution” – dismissed as “lipstick on a pig” Front end fallacy – assuming transforming the front will transform the whole Technical problem fallacy – assuming technical expertise can transform organisations Legible organisation fallacy – assuming organisations can be ‘seen’ and fully understood Demand management fallacy – treating demand as a ‘thing’ to be managed ...if we don’t understand the past, we’re doomed to repeat it. But not everything…
April 5, 2025 at 8:30 AM
edwardsdna.bsky.social
Service Transformation with AI @Azure #ServiceTransformation #AI #ArtificialIntelligence
- YouTube
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
dlvr.it
September 4, 2025 at 3:21 PM
humancentred.bsky.social
Every Wednesday Danny Nhu, Maria Montaño and Jasmin Lewis will be working at the Rideau-Rockcliffe Community Centre as part of our new project that examines pathways to postsecondary for youth not in employment education or training #NEET. #servicetransformation #socialinnovation
The team posing for a photo at the community centre.
May 30, 2025 at 3:07 PM
4040rec.bsky.social
#NHSConfederation #NHS #Populationhealth #NHSresources #NHSfundingflows #NHSpolicy #populationhealth #NHSserviceprovision #earlyintervention #healthprevention #patientoutcomes #NHSbudget #publichealth #hospitaltocommunity #servicetransformation #NHSfunding #NHScommissioning
zurl.co/5dSxh
Is the left shift mission impossible?
Exploring one of the government's three shifts to create an NHS fit for the future.
www.nhsconfed.org
April 2, 2025 at 8:57 AM
ndtihello.bsky.social
Many organisations are trying to move away from building-based day services, but keep slipping back. We call it the cycle of fragile progress.
With commissioning shifting to outcomes, how do you make change stick?
www.ndti.org.uk/learn-with-u...
#SocialCare
#ServiceTransformation
#Community
May 11, 2026 at 9:50 AM
pro-accessio.bsky.social
Drei Tage Workshop in #Prag.

👉🏼 Es war eine KCS Design Session, der Moment, in dem aus einer Methode ein funktionierendes System für die eigene Organisaton wird.

Denn KCS wird nicht einfach ausgerollt, es wird bewusst gestaltet.
#KCS #KnowledgeCenteredService #DesignSession #ServiceTransformation
Blick in einen Workshop-Raum mit Tisch und vielen Stühlen, Gläser und Tassen auf dem Tisch. An den Wänden Business Canvases voller beschriebener Post-its.
April 17, 2026 at 10:05 AM
service-innovation.bsky.social
5 reasons to attend the #ServiceInnovation 2025 Review next week…

1. AI
2. Learn how global companies are *really* tackling #ServiceTransformation
3. AI
4. Sure you can catch the recording - but the live zoom chat is often the best part!
5. AI

Register ➡️ www.serviceinnovation.org/event/2025-y...
December 1, 2025 at 6:14 PM