Hi, my name is Benjy. I post about #InteractionDesign, #UserCentredDesign and #Accessibility. I live in #Swansea, UK. I blog on my personal site too www.benjystanton.co.uk
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Hi, my name is Benjy Stanton and I'm a designer.
www.benjystanton.co.uk
August 24, 2023 at 10:50 AM
Hi, my name is Benjy. I post about #InteractionDesign, #UserCentredDesign and #Accessibility. I live in #Swansea, UK. I blog on my personal site too www.benjystanton.co.uk
Before
"•Include a valid address for correspondence (either email or postal)"
After
"•tell us how we can contact you in writing – this can be an email address or your current street address"
#ClearLanguage #ContentDesign #Readability #UserCentredDesign #UCD
"•Include a valid address for correspondence (either email or postal)"
After
"•tell us how we can contact you in writing – this can be an email address or your current street address"
#ClearLanguage #ContentDesign #Readability #UserCentredDesign #UCD
August 5, 2026 at 1:49 PM
Before
"•Include a valid address for correspondence (either email or postal)"
After
"•tell us how we can contact you in writing – this can be an email address or your current street address"
#ClearLanguage #ContentDesign #Readability #UserCentredDesign #UCD
"•Include a valid address for correspondence (either email or postal)"
After
"•tell us how we can contact you in writing – this can be an email address or your current street address"
#ClearLanguage #ContentDesign #Readability #UserCentredDesign #UCD
🌟 Meet Unboxed!
A digital agency with 20 years’ experience turning ideas into impactful realities.
What we do:
🔍 Research user need
🚀 Design & build lasting solutions
💡 Empower teams with agile skills
🔧 Maintain & adapt product
#Innovation #DigitalTransformation #UserCentredDesign
A digital agency with 20 years’ experience turning ideas into impactful realities.
What we do:
🔍 Research user need
🚀 Design & build lasting solutions
💡 Empower teams with agile skills
🔧 Maintain & adapt product
#Innovation #DigitalTransformation #UserCentredDesign
December 16, 2024 at 10:11 AM
🌟 Meet Unboxed!
A digital agency with 20 years’ experience turning ideas into impactful realities.
What we do:
🔍 Research user need
🚀 Design & build lasting solutions
💡 Empower teams with agile skills
🔧 Maintain & adapt product
#Innovation #DigitalTransformation #UserCentredDesign
A digital agency with 20 years’ experience turning ideas into impactful realities.
What we do:
🔍 Research user need
🚀 Design & build lasting solutions
💡 Empower teams with agile skills
🔧 Maintain & adapt product
#Innovation #DigitalTransformation #UserCentredDesign
Weeknote #7 from ADHD Pathfinding. A shorter, quieter week with a bank holiday in the UK.
Read the full weeknote:
medium.com/adhd-pathfin...
#ADHD #Neurodiversity #MentalHealth #UserCentredDesign #PolicyChange #ADHDPathfinding #NHS
Read the full weeknote:
medium.com/adhd-pathfin...
#ADHD #Neurodiversity #MentalHealth #UserCentredDesign #PolicyChange #ADHDPathfinding #NHS
ADHD Pathfinding Weeknote #7
29 August 2025 — Slower, shorter week but still moving
medium.com
August 29, 2025 at 3:45 PM
Weeknote #7 from ADHD Pathfinding. A shorter, quieter week with a bank holiday in the UK.
Read the full weeknote:
medium.com/adhd-pathfin...
#ADHD #Neurodiversity #MentalHealth #UserCentredDesign #PolicyChange #ADHDPathfinding #NHS
Read the full weeknote:
medium.com/adhd-pathfin...
#ADHD #Neurodiversity #MentalHealth #UserCentredDesign #PolicyChange #ADHDPathfinding #NHS
I usually post stuff like this on LinkedIn, BTW, which I *like* for professional chat:
www.linkedin.com/posts/ray-ne...
Be warned, though, that LinkedIn Ray is even more of a square than Bluesky Ray.
www.linkedin.com/posts/ray-ne...
Be warned, though, that LinkedIn Ray is even more of a square than Bluesky Ray.
Ray Newman on LinkedIn: #usercentreddesign #design #contentdesign
Text area inputs, where users can enter any text they like, might seem like a handy solution to a bunch of problems – but they come with serious risks, too. ⚠️…
www.linkedin.com
March 11, 2025 at 9:35 AM
I usually post stuff like this on LinkedIn, BTW, which I *like* for professional chat:
www.linkedin.com/posts/ray-ne...
Be warned, though, that LinkedIn Ray is even more of a square than Bluesky Ray.
www.linkedin.com/posts/ray-ne...
Be warned, though, that LinkedIn Ray is even more of a square than Bluesky Ray.
Best introduce myself - Hello, I'm Ben.
I do #contentdesign and #usercentreddesign at GDS, the UK Government Digital Service.
I'm leading teams on GOV.UK One Login.
I did gov.uk/coronavirus.
I used to do a lot on x-gov publishing tools and training.
I was in newspapers.
I do #contentdesign and #usercentreddesign at GDS, the UK Government Digital Service.
I'm leading teams on GOV.UK One Login.
I did gov.uk/coronavirus.
I used to do a lot on x-gov publishing tools and training.
I was in newspapers.
November 25, 2024 at 9:38 AM
Best introduce myself - Hello, I'm Ben.
I do #contentdesign and #usercentreddesign at GDS, the UK Government Digital Service.
I'm leading teams on GOV.UK One Login.
I did gov.uk/coronavirus.
I used to do a lot on x-gov publishing tools and training.
I was in newspapers.
I do #contentdesign and #usercentreddesign at GDS, the UK Government Digital Service.
I'm leading teams on GOV.UK One Login.
I did gov.uk/coronavirus.
I used to do a lot on x-gov publishing tools and training.
I was in newspapers.
#ContentDesign is a sub-discipline of #UserCentredDesign
What is the ROI of window design?
I am so concerned about so much being loaded onto content designers.
medium.com
June 10, 2024 at 5:23 PM
#ContentDesign is a sub-discipline of #UserCentredDesign
4 UCD professionals listed so far! Whoop, whoop! 🎆
Sign up at: forms.gle/inK5Xcyaf9p6...
#UserCentredDesign #UCD
Sign up at: forms.gle/inK5Xcyaf9p6...
#UserCentredDesign #UCD
September 2, 2024 at 7:14 PM
4 UCD professionals listed so far! Whoop, whoop! 🎆
Sign up at: forms.gle/inK5Xcyaf9p6...
#UserCentredDesign #UCD
Sign up at: forms.gle/inK5Xcyaf9p6...
#UserCentredDesign #UCD
Create/Change is looking to expand our UCD freelancer talent pool - the initial focus is on Inside IR35 work in the North East of England - more on LinkedIn - www.linkedin.com/feed/update/...
Create/Change on LinkedIn: #servicedesign #usercentreddesign #userresearch #contentdesign #ucd…
We’re looking to grow our pool of experienced UCD practitioners to work on future public sector projects.
Right now we are prioritising practitioners who:
-…
www.linkedin.com
July 2, 2024 at 8:01 AM
Create/Change is looking to expand our UCD freelancer talent pool - the initial focus is on Inside IR35 work in the North East of England - more on LinkedIn - www.linkedin.com/feed/update/...
"Transformation needs more than technology" is my main take away from 2 intensive days.
I didn't hear a process or op model transformation -- only "digital transformation". Perhaps "digital" is too sacred, a unicorn?
#ProductivityParadox #UserCentredDesign #DigitalTransformation #Rewired25
I didn't hear a process or op model transformation -- only "digital transformation". Perhaps "digital" is too sacred, a unicorn?
#ProductivityParadox #UserCentredDesign #DigitalTransformation #Rewired25
March 19, 2025 at 4:34 PM
"Transformation needs more than technology" is my main take away from 2 intensive days.
I didn't hear a process or op model transformation -- only "digital transformation". Perhaps "digital" is too sacred, a unicorn?
#ProductivityParadox #UserCentredDesign #DigitalTransformation #Rewired25
I didn't hear a process or op model transformation -- only "digital transformation". Perhaps "digital" is too sacred, a unicorn?
#ProductivityParadox #UserCentredDesign #DigitalTransformation #Rewired25
6 Content Design roles at DWP Digital!
Up to £45,081 plus 28.97% pension contribution
Birmingham, Blackpool, Manchester, Leeds, Newcastle, Sheffield
Hybrid working
Apply by 11.55 pm on Monday 10 March
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#ContentDesign
#UserCentredDesign
#hiring
Up to £45,081 plus 28.97% pension contribution
Birmingham, Blackpool, Manchester, Leeds, Newcastle, Sheffield
Hybrid working
Apply by 11.55 pm on Monday 10 March
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#ContentDesign
#UserCentredDesign
#hiring
February 25, 2025 at 6:26 PM
6 Content Design roles at DWP Digital!
Up to £45,081 plus 28.97% pension contribution
Birmingham, Blackpool, Manchester, Leeds, Newcastle, Sheffield
Hybrid working
Apply by 11.55 pm on Monday 10 March
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#ContentDesign
#UserCentredDesign
#hiring
Up to £45,081 plus 28.97% pension contribution
Birmingham, Blackpool, Manchester, Leeds, Newcastle, Sheffield
Hybrid working
Apply by 11.55 pm on Monday 10 March
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#ContentDesign
#UserCentredDesign
#hiring
One of the best 'jobs' I ever had was spending 3 hours at City University in London making training materials for and speaking to their trainee optometrists and opticians about my experiences. I got £75 an hour, cash.
18 years ago, before I'd heard of #UserResearch or #UserCentredDesign.
18 years ago, before I'd heard of #UserResearch or #UserCentredDesign.
December 4, 2024 at 8:31 AM
One of the best 'jobs' I ever had was spending 3 hours at City University in London making training materials for and speaking to their trainee optometrists and opticians about my experiences. I got £75 an hour, cash.
18 years ago, before I'd heard of #UserResearch or #UserCentredDesign.
18 years ago, before I'd heard of #UserResearch or #UserCentredDesign.
A new Problems Worth Solving #podcast is here 🎧 We talk to Rochelle Gold, Head of #UserResearch & #UserCentredDesign at NHS England about the challenge of making #digital services more human.
Access this & past episodes 👉 www.healthia.services/insight/podc...
#ServiceDesign #Healthcare #Podcast
Access this & past episodes 👉 www.healthia.services/insight/podc...
#ServiceDesign #Healthcare #Podcast
Healthia - service design and digital change
www.healthia.services
November 26, 2024 at 1:03 PM
A new Problems Worth Solving #podcast is here 🎧 We talk to Rochelle Gold, Head of #UserResearch & #UserCentredDesign at NHS England about the challenge of making #digital services more human.
Access this & past episodes 👉 www.healthia.services/insight/podc...
#ServiceDesign #Healthcare #Podcast
Access this & past episodes 👉 www.healthia.services/insight/podc...
#ServiceDesign #Healthcare #Podcast
That's good #UserCentredDesign right there from my excellent colleagues.
Check out this blog post for an insight into the detail we go into to design digital services well.
dwpdigital.blog.gov.uk/2020/07/17/d...
Check out this blog post for an insight into the detail we go into to design digital services well.
dwpdigital.blog.gov.uk/2020/07/17/d...
March 17, 2025 at 12:10 PM
That's good #UserCentredDesign right there from my excellent colleagues.
Check out this blog post for an insight into the detail we go into to design digital services well.
dwpdigital.blog.gov.uk/2020/07/17/d...
Check out this blog post for an insight into the detail we go into to design digital services well.
dwpdigital.blog.gov.uk/2020/07/17/d...
Including:
* How do you test and get qualitative feedback from babies?
* The ways in which music sounds different to people with amusia
* Why we listen to music (it varies per person)
Scientific method + appreciating the diversity of human experience = magic 🤩 #UserCentredDesign
* How do you test and get qualitative feedback from babies?
* The ways in which music sounds different to people with amusia
* Why we listen to music (it varies per person)
Scientific method + appreciating the diversity of human experience = magic 🤩 #UserCentredDesign
January 21, 2025 at 10:14 PM
Including:
* How do you test and get qualitative feedback from babies?
* The ways in which music sounds different to people with amusia
* Why we listen to music (it varies per person)
Scientific method + appreciating the diversity of human experience = magic 🤩 #UserCentredDesign
* How do you test and get qualitative feedback from babies?
* The ways in which music sounds different to people with amusia
* Why we listen to music (it varies per person)
Scientific method + appreciating the diversity of human experience = magic 🤩 #UserCentredDesign
Be part of DWP Digital's active and supportive #UserCentredDesign Practice.
Apply for our #ContentDesign roles before 11.55pm on Monday 10 March.
We send our interview questions 5 days in advance as standard and welcome discussions about reasonable adjustments to interviews.
Apply for our #ContentDesign roles before 11.55pm on Monday 10 March.
We send our interview questions 5 days in advance as standard and welcome discussions about reasonable adjustments to interviews.
6 Content Design roles at DWP Digital!
Up to £45,081 plus 28.97% pension contribution
Birmingham, Blackpool, Manchester, Leeds, Newcastle, Sheffield
Hybrid working
Apply by 11.55 pm on Monday 10 March
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#ContentDesign
#UserCentredDesign
#hiring
Up to £45,081 plus 28.97% pension contribution
Birmingham, Blackpool, Manchester, Leeds, Newcastle, Sheffield
Hybrid working
Apply by 11.55 pm on Monday 10 March
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#ContentDesign
#UserCentredDesign
#hiring
March 8, 2025 at 5:59 PM
Be part of DWP Digital's active and supportive #UserCentredDesign Practice.
Apply for our #ContentDesign roles before 11.55pm on Monday 10 March.
We send our interview questions 5 days in advance as standard and welcome discussions about reasonable adjustments to interviews.
Apply for our #ContentDesign roles before 11.55pm on Monday 10 March.
We send our interview questions 5 days in advance as standard and welcome discussions about reasonable adjustments to interviews.
Added 3 extra links to my list of free tools and resources on the Cake site. Thanks @madebymarian.bsky.social for flagging Inkscape to me.
#Content #ContentDesign #UCD #UserCentredDesign #Design #Digital #DigitalTransformation
#Content #ContentDesign #UCD #UserCentredDesign #Design #Digital #DigitalTransformation
Free content tools and resources, curated by Cake, Cake Design Studio
Free content tools and resources.
cakeconsultancy.com
February 27, 2025 at 10:21 AM
Added 3 extra links to my list of free tools and resources on the Cake site. Thanks @madebymarian.bsky.social for flagging Inkscape to me.
#Content #ContentDesign #UCD #UserCentredDesign #Design #Digital #DigitalTransformation
#Content #ContentDesign #UCD #UserCentredDesign #Design #Digital #DigitalTransformation
You don’t need a research budget to get closer to your users. Use reviews. Surveys. Customer support. Just start and build it.
#Designsky #HMW #UserCentredDesign
#Designsky #HMW #UserCentredDesign
May 7, 2025 at 1:54 PM
You don’t need a research budget to get closer to your users. Use reviews. Surveys. Customer support. Just start and build it.
#Designsky #HMW #UserCentredDesign
#Designsky #HMW #UserCentredDesign
Beta of the #UCD #freelancers directory...
Will be swopping onto cakedesign.studio, plus adding the sign up form and cards for freelancers who’ve already expressed interest.
£5 a month for a listing, more details to come.
#UserCentredDesign #Contractors #Listings #Directory #Design #Content
Will be swopping onto cakedesign.studio, plus adding the sign up form and cards for freelancers who’ve already expressed interest.
£5 a month for a listing, more details to come.
#UserCentredDesign #Contractors #Listings #Directory #Design #Content
Cake Design Studio | UCD freelancers
Find skilled, experienced user-centred design professionals who work on a contract, project or ad-hoc freelance basis.
cakeconsultancy.com
August 28, 2024 at 7:00 PM
Beta of the #UCD #freelancers directory...
Will be swopping onto cakedesign.studio, plus adding the sign up form and cards for freelancers who’ve already expressed interest.
£5 a month for a listing, more details to come.
#UserCentredDesign #Contractors #Listings #Directory #Design #Content
Will be swopping onto cakedesign.studio, plus adding the sign up form and cards for freelancers who’ve already expressed interest.
£5 a month for a listing, more details to come.
#UserCentredDesign #Contractors #Listings #Directory #Design #Content
It still amazes me that I’ve been part of this significant project as a Senior UX Researcher for nearly four years. It’s been an incredible journey of learning, collaboration and impact.
#OneCX #UX #UXResearch #UserExperience #UXDesign #UserCentredDesign #DesignResearch
vimeo.com/723214865/6e...
#OneCX #UX #UXResearch #UserExperience #UXDesign #UserCentredDesign #DesignResearch
vimeo.com/723214865/6e...
Welcome to the OneCX Program (720p Captions)
This is "Welcome to the OneCX Program (720p Captions)" by Department of Customer Service on Vimeo, the home for high quality videos and the people who love them.
vimeo.com
May 26, 2026 at 12:42 AM
It still amazes me that I’ve been part of this significant project as a Senior UX Researcher for nearly four years. It’s been an incredible journey of learning, collaboration and impact.
#OneCX #UX #UXResearch #UserExperience #UXDesign #UserCentredDesign #DesignResearch
vimeo.com/723214865/6e...
#OneCX #UX #UXResearch #UserExperience #UXDesign #UserCentredDesign #DesignResearch
vimeo.com/723214865/6e...
🤝 Built with and for #data users
The Data for London Library was designed with London's data community - councils, civil society, tech leaders.
Launching in beta means we keep improving with your feedback 4/5
#UserCentredDesign #CollaborativeGovernment
The Data for London Library was designed with London's data community - councils, civil society, tech leaders.
Launching in beta means we keep improving with your feedback 4/5
#UserCentredDesign #CollaborativeGovernment
July 8, 2025 at 4:52 PM
🤝 Built with and for #data users
The Data for London Library was designed with London's data community - councils, civil society, tech leaders.
Launching in beta means we keep improving with your feedback 4/5
#UserCentredDesign #CollaborativeGovernment
The Data for London Library was designed with London's data community - councils, civil society, tech leaders.
Launching in beta means we keep improving with your feedback 4/5
#UserCentredDesign #CollaborativeGovernment
#Hiring Senior Content Designers for DWP
£55,557 - £66,058
plus 28.97% employer pension contribution
Birmingham, Blackpool, Leeds, Manchester, Newcastle, Sheffield
Apply before 11:55pm, Sunday 30 March 2025 at www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#ContentDesign
#UserCentredDesign
£55,557 - £66,058
plus 28.97% employer pension contribution
Birmingham, Blackpool, Leeds, Manchester, Newcastle, Sheffield
Apply before 11:55pm, Sunday 30 March 2025 at www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#ContentDesign
#UserCentredDesign
March 15, 2025 at 9:41 AM
#Hiring Senior Content Designers for DWP
£55,557 - £66,058
plus 28.97% employer pension contribution
Birmingham, Blackpool, Leeds, Manchester, Newcastle, Sheffield
Apply before 11:55pm, Sunday 30 March 2025 at www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#ContentDesign
#UserCentredDesign
£55,557 - £66,058
plus 28.97% employer pension contribution
Birmingham, Blackpool, Leeds, Manchester, Newcastle, Sheffield
Apply before 11:55pm, Sunday 30 March 2025 at www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#ContentDesign
#UserCentredDesign
Contractors, trainers, other freelancers – next update to Cake #UCDFreelancers Directory is 30 Jan. Apply by 28 Jan.
Already in? Donate £20 via Ko-fi to keep listed.
WE ARE NOW 28 👏
#UCD #UserCentredDesign #Design #Digital #UserResearch #ServiceDesign #ContentDesign #ContentStrategy #GraphicDesign
Already in? Donate £20 via Ko-fi to keep listed.
WE ARE NOW 28 👏
#UCD #UserCentredDesign #Design #Digital #UserResearch #ServiceDesign #ContentDesign #ContentStrategy #GraphicDesign
Cake Design Studio | UCD freelancers
Find skilled, experienced user-centred design professionals who work on a contract, project or ad-hoc freelance basis.
cakeconsultancy.com
December 17, 2024 at 4:18 PM
Contractors, trainers, other freelancers – next update to Cake #UCDFreelancers Directory is 30 Jan. Apply by 28 Jan.
Already in? Donate £20 via Ko-fi to keep listed.
WE ARE NOW 28 👏
#UCD #UserCentredDesign #Design #Digital #UserResearch #ServiceDesign #ContentDesign #ContentStrategy #GraphicDesign
Already in? Donate £20 via Ko-fi to keep listed.
WE ARE NOW 28 👏
#UCD #UserCentredDesign #Design #Digital #UserResearch #ServiceDesign #ContentDesign #ContentStrategy #GraphicDesign
#Weeknote 41/2026 | TL;DR design playbacks, diary juggling and a spotlight on #usercentreddesign medium.com/@adam.coulso... #weeknotes @rds-scotland.bsky.social
Weeknote 41/2026
TL;DR Researcher Access Service design playbacks, diary juggling and a spotlight on user centred design
medium.com
January 15, 2026 at 9:51 AM
#Weeknote 41/2026 | TL;DR design playbacks, diary juggling and a spotlight on #usercentreddesign medium.com/@adam.coulso... #weeknotes @rds-scotland.bsky.social
My draft content comprised 100% clear language to make the info as accessible and user-centred as possible, but metaphors and puns were added in by the client. Sadly the supplier I was working through agreed to those.
#Content #InformationDesign #Accessibility #ClearLanguage #UCD #UserCentredDesign
#Content #InformationDesign #Accessibility #ClearLanguage #UCD #UserCentredDesign
September 28, 2025 at 4:08 PM
My draft content comprised 100% clear language to make the info as accessible and user-centred as possible, but metaphors and puns were added in by the client. Sadly the supplier I was working through agreed to those.
#Content #InformationDesign #Accessibility #ClearLanguage #UCD #UserCentredDesign
#Content #InformationDesign #Accessibility #ClearLanguage #UCD #UserCentredDesign