Information
Lovely information
Lovely information
Which helps you find things out
Lovely information
Lovely information
Which helps you find things out
October 24, 2023 at 9:27 AM
A lot of publishers and organisations are looking into #userneeds.
Here I have gathered my articles, thoughts and learnings from implementing it at Berlingske, a 275 year old newspaper:
productsinpublishing.com/userneeds/
Here I have gathered my articles, thoughts and learnings from implementing it at Berlingske, a 275 year old newspaper:
productsinpublishing.com/userneeds/
User Needs for Publishers
Insights and learnings from working with user needs in newsrooms.
productsinpublishing.com
November 7, 2024 at 7:16 PM
A lot of publishers and organisations are looking into #userneeds.
Here I have gathered my articles, thoughts and learnings from implementing it at Berlingske, a 275 year old newspaper:
productsinpublishing.com/userneeds/
Here I have gathered my articles, thoughts and learnings from implementing it at Berlingske, a 275 year old newspaper:
productsinpublishing.com/userneeds/
Should Product Managers prioritize internal feature requests or focus on essential user needs? A heated debate that shapes the future of products. What’s your take? #ProductManagement #UserNeeds
April 17, 2024 at 7:10 AM
Should Product Managers prioritize internal feature requests or focus on essential user needs? A heated debate that shapes the future of products. What’s your take? #ProductManagement #UserNeeds
💡 #Journalism trends in 2025
Keeping users front and center is becoming a prerequisite in journalism and content production. Can the same approach be beneficial in community engagement as well?
New article in my newsletter: productsinpublishing.com/user-needs-a...
#userneeds #communities
Keeping users front and center is becoming a prerequisite in journalism and content production. Can the same approach be beneficial in community engagement as well?
New article in my newsletter: productsinpublishing.com/user-needs-a...
#userneeds #communities
January 28, 2025 at 8:55 AM
💡 #Journalism trends in 2025
Keeping users front and center is becoming a prerequisite in journalism and content production. Can the same approach be beneficial in community engagement as well?
New article in my newsletter: productsinpublishing.com/user-needs-a...
#userneeds #communities
Keeping users front and center is becoming a prerequisite in journalism and content production. Can the same approach be beneficial in community engagement as well?
New article in my newsletter: productsinpublishing.com/user-needs-a...
#userneeds #communities
Lokalverlage veröffentlichen sehr viele Inhalte, die Lesende „updaten“ - aber kaum „inspirierende“ Inhalte, die Lesende sich wünschen und die Abos für die Verlage generieren erzählen UserNeeds-Journalistinnen auf der #ConCon23 #drive #rheinpfalz #vrm #userneeds
November 22, 2023 at 10:31 AM
Lokalverlage veröffentlichen sehr viele Inhalte, die Lesende „updaten“ - aber kaum „inspirierende“ Inhalte, die Lesende sich wünschen und die Abos für die Verlage generieren erzählen UserNeeds-Journalistinnen auf der #ConCon23 #drive #rheinpfalz #vrm #userneeds
This morning, the
#UserNeedsFirst #UserNeeds conference in Amsterdam kicked off!
@zuydweg.nl and team have done a fantastic job creating a 3-day event full of learning, sharing and connection-building.
@karakane-kk.bsky.social and I had the opportunity to give an opening talk on our challenges.
#UserNeedsFirst #UserNeeds conference in Amsterdam kicked off!
@zuydweg.nl and team have done a fantastic job creating a 3-day event full of learning, sharing and connection-building.
@karakane-kk.bsky.social and I had the opportunity to give an opening talk on our challenges.
April 9, 2025 at 12:40 PM
This morning, the
#UserNeedsFirst #UserNeeds conference in Amsterdam kicked off!
@zuydweg.nl and team have done a fantastic job creating a 3-day event full of learning, sharing and connection-building.
@karakane-kk.bsky.social and I had the opportunity to give an opening talk on our challenges.
#UserNeedsFirst #UserNeeds conference in Amsterdam kicked off!
@zuydweg.nl and team have done a fantastic job creating a 3-day event full of learning, sharing and connection-building.
@karakane-kk.bsky.social and I had the opportunity to give an opening talk on our challenges.
August 16, 2025 at 5:53 AM
It's not fun to withhold info you could easily provide upfront, and force a user to give a lot of data before finding out if it's even worth doing.
#ContentMarketing #ContentDesign #UserNeeds
#ContentMarketing #ContentDesign #UserNeeds
July 31, 2025 at 1:02 PM
It's not fun to withhold info you could easily provide upfront, and force a user to give a lot of data before finding out if it's even worth doing.
#ContentMarketing #ContentDesign #UserNeeds
#ContentMarketing #ContentDesign #UserNeeds
The top three frustrations from a parent using resale clothes apps for children's clothes:
1. “I can’t trust the photos”
2. “ Shipping takes forever”
3. “No returns, and high stress as a result”
#UXDesign #Userneeds #MomsWhoThrift
#Uxinterviews
1. “I can’t trust the photos”
2. “ Shipping takes forever”
3. “No returns, and high stress as a result”
#UXDesign #Userneeds #MomsWhoThrift
#Uxinterviews
July 8, 2025 at 9:34 AM
The top three frustrations from a parent using resale clothes apps for children's clothes:
1. “I can’t trust the photos”
2. “ Shipping takes forever”
3. “No returns, and high stress as a result”
#UXDesign #Userneeds #MomsWhoThrift
#Uxinterviews
1. “I can’t trust the photos”
2. “ Shipping takes forever”
3. “No returns, and high stress as a result”
#UXDesign #Userneeds #MomsWhoThrift
#Uxinterviews
💡 I'm publishing this thing tomorrow - with some awesome contributions from bright people in the global community.
Sign up at productsinpublishing.com if you want it delivered straight to your inbox 😊
#userneeds #communities #journalism
Sign up at productsinpublishing.com if you want it delivered straight to your inbox 😊
#userneeds #communities #journalism
January 22, 2025 at 12:37 PM
💡 I'm publishing this thing tomorrow - with some awesome contributions from bright people in the global community.
Sign up at productsinpublishing.com if you want it delivered straight to your inbox 😊
#userneeds #communities #journalism
Sign up at productsinpublishing.com if you want it delivered straight to your inbox 😊
#userneeds #communities #journalism
Accelerate #publicService delivery with service patterns:
At the #UserNeeds First conference in Amsterdam, Betty Mwema, @laurenceberry.bsky.social and Stefan Draškić ran a workshop on GovStack #servicePatterns.
Their input part was recorded.
#GovStack is a @giz.de and @itu.int initiative.
At the #UserNeeds First conference in Amsterdam, Betty Mwema, @laurenceberry.bsky.social and Stefan Draškić ran a workshop on GovStack #servicePatterns.
Their input part was recorded.
#GovStack is a @giz.de and @itu.int initiative.
Accelerate public service delivery with service patterns – GovStack UX/UI Working group
YouTube video by UK Gov Design
youtu.be
May 22, 2025 at 7:35 AM
Accelerate #publicService delivery with service patterns:
At the #UserNeeds First conference in Amsterdam, Betty Mwema, @laurenceberry.bsky.social and Stefan Draškić ran a workshop on GovStack #servicePatterns.
Their input part was recorded.
#GovStack is a @giz.de and @itu.int initiative.
At the #UserNeeds First conference in Amsterdam, Betty Mwema, @laurenceberry.bsky.social and Stefan Draškić ran a workshop on GovStack #servicePatterns.
Their input part was recorded.
#GovStack is a @giz.de and @itu.int initiative.
#userstories #productdevelopment #crystalmethodology #agile #nationbuilding #tatagroup #softwaredevelopment #productmanagement #userneeds #longtermthinking (34/34)
June 11, 2026 at 5:00 AM
In other news, have now had about 10 notifications, across email and text, about a DHL delivery. It's not late or cancelled. Why so many?
All that's needed is a timeframe in advance, and a delivery tracker on the day.
#UserNeeds #ServiceDesign #Deliveries
All that's needed is a timeframe in advance, and a delivery tracker on the day.
#UserNeeds #ServiceDesign #Deliveries
June 9, 2025 at 11:03 AM
In other news, have now had about 10 notifications, across email and text, about a DHL delivery. It's not late or cancelled. Why so many?
All that's needed is a timeframe in advance, and a delivery tracker on the day.
#UserNeeds #ServiceDesign #Deliveries
All that's needed is a timeframe in advance, and a delivery tracker on the day.
#UserNeeds #ServiceDesign #Deliveries
@essexcountycouncil.bsky.social's Adam Spencer on how the #Essex Digital Service Team validate #UserNeeds as part of their #Research process.
essexdigitalservice.blog.essex.gov.uk/2024/04/29/v...
essexdigitalservice.blog.essex.gov.uk/2024/04/29/v...
Validating user needs as part of our research process. - Essex Digital Service
Essex County Council's Essex Digital Service
essexdigitalservice.blog.essex.gov.uk
November 9, 2024 at 10:56 AM
@essexcountycouncil.bsky.social's Adam Spencer on how the #Essex Digital Service Team validate #UserNeeds as part of their #Research process.
essexdigitalservice.blog.essex.gov.uk/2024/04/29/v...
essexdigitalservice.blog.essex.gov.uk/2024/04/29/v...
Those are the same things as my bullet points! 😆
Yes, I had to consider if it was real or not. For me the lack of dot in the GOV UK url is what gave me initial pause! That's interesting, as the new logo makes the url slightly less implicit.
#UserNeeds
Yes, I had to consider if it was real or not. For me the lack of dot in the GOV UK url is what gave me initial pause! That's interesting, as the new logo makes the url slightly less implicit.
#UserNeeds
July 21, 2025 at 1:25 PM
Those are the same things as my bullet points! 😆
Yes, I had to consider if it was real or not. For me the lack of dot in the GOV UK url is what gave me initial pause! That's interesting, as the new logo makes the url slightly less implicit.
#UserNeeds
Yes, I had to consider if it was real or not. For me the lack of dot in the GOV UK url is what gave me initial pause! That's interesting, as the new logo makes the url slightly less implicit.
#UserNeeds
I would just like to state, for the record, that the "Everyone Active" website is the least user-friendly in existence.
I JUST WANT TO BOOK SWIMMING DAMMIT!
#UX #UCD #CONTENTDESIGN #IXD #USERNEEDS
I JUST WANT TO BOOK SWIMMING DAMMIT!
#UX #UCD #CONTENTDESIGN #IXD #USERNEEDS
October 14, 2023 at 12:51 PM
I would just like to state, for the record, that the "Everyone Active" website is the least user-friendly in existence.
I JUST WANT TO BOOK SWIMMING DAMMIT!
#UX #UCD #CONTENTDESIGN #IXD #USERNEEDS
I JUST WANT TO BOOK SWIMMING DAMMIT!
#UX #UCD #CONTENTDESIGN #IXD #USERNEEDS
Did you know I've created an online course in user-centred design? It's modular, self-paced, and currently on offer at £55 until 31 March.
Share it with your CEO! Or a team lead with spare training budget to use up?
#UCD #DigitalTransformation #Agile #UsersFirst #UserNeeds #Design #UserResearch
Share it with your CEO! Or a team lead with spare training budget to use up?
#UCD #DigitalTransformation #Agile #UsersFirst #UserNeeds #Design #UserResearch
March 17, 2026 at 11:35 AM
Did you know I've created an online course in user-centred design? It's modular, self-paced, and currently on offer at £55 until 31 March.
Share it with your CEO! Or a team lead with spare training budget to use up?
#UCD #DigitalTransformation #Agile #UsersFirst #UserNeeds #Design #UserResearch
Share it with your CEO! Or a team lead with spare training budget to use up?
#UCD #DigitalTransformation #Agile #UsersFirst #UserNeeds #Design #UserResearch
Forget your internal capability heatmaps, this weekend’s all about mapping shaded beer gardens, ice cream vans, and the nearest source of SPF 50.
#heatwave #userneeds #strategicplanning
#heatwave #userneeds #strategicplanning
June 20, 2025 at 11:07 AM
Forget your internal capability heatmaps, this weekend’s all about mapping shaded beer gardens, ice cream vans, and the nearest source of SPF 50.
#heatwave #userneeds #strategicplanning
#heatwave #userneeds #strategicplanning
Third (3rd!) time trying the 'new' #Outlook desktop at work - and 3rd time going back!
You can’t FORCE your workflow & design nuance on us @microsoft.com
#interface #userneeds #userdesires #workflow #corporatearrogance
April 9, 2026 at 4:59 PM
Third (3rd!) time trying the 'new' #Outlook desktop at work - and 3rd time going back!
You can’t FORCE your workflow & design nuance on us @microsoft.com
#interface #userneeds #userdesires #workflow #corporatearrogance
My new article examines why organisations continue to make the same fundamental mistake: prioritising shiny new tech over understanding what problems they're actually trying to solve. #UserNeeds #AIImplementation
April 18, 2025 at 4:13 PM
My new article examines why organisations continue to make the same fundamental mistake: prioritising shiny new tech over understanding what problems they're actually trying to solve. #UserNeeds #AIImplementation
Show me your #UCD -mature orgs! Can we get 30??
You know, orgs who already "get it": who put time and resources into researching #UserNeeds, #usability testing prototypes, iterating until a #design is usable and fit for purpose..
Know a UCD-mature org? Have a reason to believe it is? Please share.
You know, orgs who already "get it": who put time and resources into researching #UserNeeds, #usability testing prototypes, iterating until a #design is usable and fit for purpose..
Know a UCD-mature org? Have a reason to believe it is? Please share.
UCD mature organisations
UCD mature organisations A collaborative list. Please add entries using the same pattern as previous entry. 1. Who? GDS (Government Digital Service) Why? Does a lot of user research and usability...
docs.google.com
September 30, 2024 at 5:39 PM
Show me your #UCD -mature orgs! Can we get 30??
You know, orgs who already "get it": who put time and resources into researching #UserNeeds, #usability testing prototypes, iterating until a #design is usable and fit for purpose..
Know a UCD-mature org? Have a reason to believe it is? Please share.
You know, orgs who already "get it": who put time and resources into researching #UserNeeds, #usability testing prototypes, iterating until a #design is usable and fit for purpose..
Know a UCD-mature org? Have a reason to believe it is? Please share.
The theme of my week is this: yes I can write you those words. But, with no plan for figuring out what you need me to write or who will maintain my words afterwards, I’m pretty reluctant. What’s the theme of yours? #UserNeeds
September 19, 2024 at 12:22 PM
The theme of my week is this: yes I can write you those words. But, with no plan for figuring out what you need me to write or who will maintain my words afterwards, I’m pretty reluctant. What’s the theme of yours? #UserNeeds
Well, now we all have a day to work together on that always underappreciated activity - maintenance.
*This is totally unofficial and I just made it up because I'm bored on a train.
#userresearch #userneeds #ucd #ur
*This is totally unofficial and I just made it up because I'm bored on a train.
#userresearch #userneeds #ucd #ur
May 18, 2026 at 4:19 PM
Well, now we all have a day to work together on that always underappreciated activity - maintenance.
*This is totally unofficial and I just made it up because I'm bored on a train.
#userresearch #userneeds #ucd #ur
*This is totally unofficial and I just made it up because I'm bored on a train.
#userresearch #userneeds #ucd #ur
🔗 youtube.com/@corporateun...
From my conversation with Jared Spool on Corporate Underpants: In five years, prompt engineering will sound ridiculous. The only constant in tech? People and what they need.
#AI #TechEvolution #UserNeeds
From my conversation with Jared Spool on Corporate Underpants: In five years, prompt engineering will sound ridiculous. The only constant in tech? People and what they need.
#AI #TechEvolution #UserNeeds
March 19, 2025 at 7:28 PM
🔗 youtube.com/@corporateun...
From my conversation with Jared Spool on Corporate Underpants: In five years, prompt engineering will sound ridiculous. The only constant in tech? People and what they need.
#AI #TechEvolution #UserNeeds
From my conversation with Jared Spool on Corporate Underpants: In five years, prompt engineering will sound ridiculous. The only constant in tech? People and what they need.
#AI #TechEvolution #UserNeeds
Psst, I also do courses...
Content design pathway, user-centred design pathway. They’re very good I’m told.
Self-paced. Practice exercises. Can be done on mobile.
Get clued up on #UCD, #UserResearch, #UserNeeds and #ContentDesign for £200.
Over 150 units in total. Test and pass certificate.
Content design pathway, user-centred design pathway. They’re very good I’m told.
Self-paced. Practice exercises. Can be done on mobile.
Get clued up on #UCD, #UserResearch, #UserNeeds and #ContentDesign for £200.
Over 150 units in total. Test and pass certificate.
All courses, Cake Design Studio
Posts about All courses written by Lizzie Bruce
cakeconsultancy.com
October 14, 2024 at 3:24 PM
Psst, I also do courses...
Content design pathway, user-centred design pathway. They’re very good I’m told.
Self-paced. Practice exercises. Can be done on mobile.
Get clued up on #UCD, #UserResearch, #UserNeeds and #ContentDesign for £200.
Over 150 units in total. Test and pass certificate.
Content design pathway, user-centred design pathway. They’re very good I’m told.
Self-paced. Practice exercises. Can be done on mobile.
Get clued up on #UCD, #UserResearch, #UserNeeds and #ContentDesign for £200.
Over 150 units in total. Test and pass certificate.