#VirtualAgents
How do we process emotions in face-to-face interactions?

Our latest #EEG study shows that expressing #emotions affects how how our brain responds to others' facial expressions

#SocialCognition #VirtualAgents #SocialInteraction
#PsychSciSky #neuroskyence #academicsky

osf.io/preprints/ps...
OSF
osf.io
August 9, 2024 at 1:40 PM
🚨 Last chance for early registration!
IVA 2025 is coming, and early bird rates end on August 13 🗓️
Don’t miss your chance to join us 🤖💬

🔗 iva.acm.org/2025/registr...

#IVA2025 #VirtualAgents
Registration -
Registration The registration is open now here! Important information: Registration is required for all authors of IVA papers (including workshops; tutorial; doctoral consortium) attending the confere...
iva.acm.org
August 8, 2025 at 3:04 PM
Apparently, new accounts get a feed full of American politics... anyone on here interested in #dialoguesystems? #virtualagents #ecas or #chatbots? Let us know and we'll follow you. Save our BlueSky feed!
May 6, 2025 at 7:52 PM
Conversational virtual agents using NLP are redefining self-service, handling routine queries, and freeing up agents for complex issues: https://blog.webex.com/customer-experience/ten-ways-ai-is-revolutionizing-customer-service-in-2025/
#AICustomerService #VirtualAgents #NLP #Automation #Webex
June 9, 2025 at 7:00 PM
Google's first AI Agent, "Project Mariner", is designed to... you probably guessed it... browse the web and complete tasks, e.g. fill an online shopping cart (but not place the order... yet). This is but the first small step in a new paradigm of web browsing. #ArtificialIntelligence #VirtualAgents
Google unveils Project Mariner: AI agents to use the web for you | TechCrunch
Google unveiled on Wednesday its first-ever AI agent that can take actions on the web, a research prototype from the company's DeepMind division called
techcrunch.com
December 11, 2024 at 9:16 PM
May 1, 2026 at 1:24 PM
While we celebrate the current efforts to break down data silos and achieve better, more unified customer views, let's not kid ourselves about where this will take us.

#AI #CX #DataPrivacy #VirtualAgents

www.nojitter.com/ai-automatio...
No One Wants Hyper-Personalized CX
While we celebrate the current efforts to break down data silos and achieve better, more unified customer views, let's not kid ourselves about where this will take us.
www.nojitter.com
May 7, 2025 at 5:03 PM
The original callbacks concept was that the system would place you on a virtual hold and call you back when it was your turn. Verint believes it can take the callback solution to the next level with AI.

#ContactCenter #CX #VirtualAgents #Verint #Fonolo

www.nojitter.com/contact-cent...
Verint Called – It Wants Its Callbacks
The original callbacks concept was that the system would place you on a virtual hold and call you back when it was your turn. Verint believes it can take the callback solution to the next level with A...
www.nojitter.com
May 1, 2025 at 12:55 PM
Since the beginning of the year, at least 7 AI Receptionist products debuted; they serve as use cases in the emerging category of “digital labor.”

#AI #AIVoice #VirtualAgents

www.nojitter.com/ai-automatio...
AI Receptionists Enter the Digital Workforce
Since the beginning of the year, at least 7 AI Receptionist products debuted; they serve as use cases in the emerging category of “digital labor.”
www.nojitter.com
April 29, 2025 at 5:17 PM
Agentic AI could be the breakthrough everyone wants, but it’s limited by the rigid policies and systems in customer service.

#ContactCenters #CX #VirtualAgents #AIAgents #AgenticAI

www.nojitter.com/contact-cent...
Don’t Blame the Agentic Agent
Agentic AI could be the breakthrough everyone wants, but it’s limited by the rigid policies and systems in customer service.
www.nojitter.com
April 21, 2025 at 4:19 PM
Universal AI agents, operational management for AI, autonomous AI agent feedback are closer than you might think and may lead us to fully agentic AI-powered customer experiences.

#ContactCenters #VirtualAgents #CX

www.nojitter.com/contact-cent...
Hurtling Toward an Agentic AI-powered CX Future
Universal AI agents, operational management for AI, autonomous AI agent feedback are closer than you might think and may lead us to fully agentic AI-powered customer experiences.
www.nojitter.com
April 17, 2025 at 3:17 PM
Talkdesk has been positioning itself as a go-to provider of industry-specific AI capabilities within its enterprise communications offerings.

#ContactCenter #CX #AIAssistants #Copilot #VirtualAgents #Talkdesk #AIAgents #AIAgentsforRetail

www.nojitter.com/contact-cent...
Talkdesk Introduces AI Agents for Retail As Part of Vertical Play
The company has been positioning itself as a go-to provider of industry-specific AI capabilities within its enterprise communications offerings.
www.nojitter.com
January 29, 2025 at 2:51 PM
🚀📝 Building Virtual Agents with Amazon Nova Sonic S2S

#GenerativeAI #VoiceTechnology #VirtualAgents #AmazonIVS #NovaSonic
Building Virtual Agents with Amazon Nova Sonic S2S
One of the more intriguing and helpful use cases of generative AI is voice agents. Advancements in...
ift.tt
August 14, 2025 at 8:43 AM
📢 IVA 2025 Update: Registration is now possible!

Join us for the International Conference on Intelligent Virtual Agents 🤖🗣️
📍 Berlin | 📅 September 16-19
🔗 iva.acm.org/2025/registr...

💡 Don’t miss the early registration deadline: August 13!

#IVA2025 #VirtualAgents
Registration -
Registration The registration is open now here! Important information: Registration is required for all authors of IVA papers (including workshops; tutorial; doctoral consortium) attending the confere...
iva.acm.org
August 1, 2025 at 2:09 PM
#MetriNote - Cognigy has announced Agentic AI, an emerging type of AI agents that are more intelligent, adaptive, and autonomous than their predecessors.

#Agentics #AI #virtualagents #CX #customerservice #contactcenter #automation

metrigy.com/product/metr...
MetriNote - Cognigy Announces Agentic AI
Cognigy has announced Agentic AI, an emerging type of AI agents that are more intelligent, adaptive, and autonomous than their predecessors.
metrigy.com
December 3, 2024 at 7:11 PM
🤖 Smarter bots need smarter language. AI-powered NLP is transforming virtual agents—making conversations faster, more natural, and way more helpful.

Read more via @AiThority 👉 aithority.com/machine-lear...

#NLP #ConversationalAI #VirtualAgents #AI
The Role of AI-powered NLP in Conversational AI
AI-powered NLP has become the engine driving smarter, more intuitive conversational AI experiences. Learn more about its role in building smarter Agents.
aithority.com
May 12, 2025 at 9:21 AM
August 5, 2025 at 5:19 PM
¿Agentes virtuales o bebés en pañales? 👶Prometen un toque personal pero a veces no tienen ni pajolera idea de lo que realmente necesitamos🤷‍♂️ La realidad de la #IA en la atención al cliente. 📉📑👇🔗#Marketing #CustomerService #VirtualAgents #Empresa
Ni pajolera idea
“La garantía de una sociedad justa es una economía responsable” (Manuel Velasco-Carretero)
consultoria-estrategica.blogspot.com
May 25, 2026 at 7:54 AM
Next-gen customer engagement suite is here! 🗣️

Includes:
• Human-like voices
• Emotion comprehension
• Streaming video support
• AI assistance to build custom agents

#CustomerEngagement #VirtualAgents #AI
April 10, 2025 at 7:18 AM