#hyperoptic
My life has been upgraded!
June 30, 2025 at 11:24 AM
Our WiFi keeps cutting out multiple times an hour and it’s driving me CRAZY. And Hyperoptic are USELESS.
September 25, 2026 at 7:12 PM
Broadband: I was sick of Virgin and didn’t want a BT-based provider. The start-up fibre-only providers (Hyperoptic, Community Fibre, etc) tend to be cheaper and faster.

I went with Hyperoptic. Half the price of Virgin for twice the speed.

My referral (£25 each): refer.hyperoptic.com/jamesw-6626
May 5, 2024 at 12:44 PM
they got my ass
August 19, 2025 at 12:11 PM
Well I won't be recommending Hyperoptic, having arranged to switch with them I discover from my building management company that they are banned from my building and cannot carry out an installation
September 24, 2026 at 12:38 PM
Looks like Hyperoptic Internet provider is down in London. Anyone else having issues?
January 10, 2025 at 10:10 AM
Looks like the issue Hyperoptic is having at the moment is due to a DNS error. If I change to another DNS provider, like Google (8.8.8.8), I have internet again. #hyperoptic #hyperopticuk #internetoutage
January 10, 2025 at 10:41 AM
UK's Hyperoptic shifts focus to customer growth after reaching 2 million homes reut.rs/4b97hbl
UK's Hyperoptic shifts focus to customer growth after reaching 2 million homes
Hyperoptic, a British fibre broadband company majority owned by KKR , said on Friday its network had reached 2 million homes and businesses as ​it shifts its focus from expanding coverage to signing up more customers.
reut.rs
July 24, 2026 at 6:30 AM
Hyperoptic customers left in dark as power outage takes down systems
Hyperoptic customers left in dark as power outage takes down systems
What falls down and doesn't get back up? Full fiber broadband in Glasgow UK broadband provider Hyperoptic has taken a long weekend, leaving some customers disconnected after the company's systems went down following a storm.…
dlvr.it
January 29, 2025 at 11:46 AM
Me, not in my overdraft:
The nefarious hyperoptic broadband: :)
August 3, 2026 at 12:14 AM
I pay £29 a month for 150mb broadband currently

Hyperoptic: do you want to renew your 150mb for £33 a month or upgrade to 250mb for £45?
Me: 150mb please
Hyperoptic: how about 250 for £35 or 500 for £37?
Me: 150 please
Hyperoptic: how about 250 for £33 or 500 for £35
Me: how about 150 for £29? 🤨
January 4, 2025 at 8:08 PM
Current mood: pavement router
September 28, 2023 at 7:33 PM
Today, of all the days, when I’m trying to die in peace, the bloody hyperoptic has to drill in the walls of the close.

Also, fever dreams are wild.
June 3, 2024 at 1:30 PM
Seems like Hyperoptic has died nationwide. Shite. Right in the middle of the night agent episode.
January 5, 2025 at 1:04 PM
Brutal burn:
UK broadband provider Hyperoptic learned the importance of testing backup systems this week ...

London left buffering as Hyperoptic backup link refuses to boot
www.theregister.com/2025/11/13/h...
Burn GIF
ALT: Burn GIF
media.tenor.com
November 13, 2025 at 12:59 PM
Just had HyperOptic installed and the whole process was deeply painless. Shout-out to the HyperOptic team, they've all been ace from top to bottom. Time for a deeply-satisfying one-finger wave farewell to all that VM nonsense!
January 8, 2025 at 10:48 AM
Our home Internet has been down for over 24 hours and I would LOVE to know what Hyperoptic (our ISP) have done

Pinging our address over v4 gets me nothing, and over IPv6 I get “Time exceeded: Hop limit”

mtr shows my packets getting into a routing loop inside their network
October 24, 2024 at 10:19 PM
Nineteent hours since Hyperoptic went down.

Seventeen hours since we were supposed to have an update.
May 27, 2026 at 10:22 AM
So glad we left them last year for Hyperoptic. Don't miss Virgin one bit
February 27, 2025 at 1:32 PM
Even though there's so much that they could throw away and haven't, family have managed to throw away the packaging Hyperoptic sent for me to return their router.

Despite being told, it being wedged out of the way behind said router and it having "Not To Throw" written on it.
July 7, 2026 at 1:57 PM
December 5, 2024 at 12:02 PM
Hyperoptic (excellent product, patchy customer service) offered me an unprompted price cut the other day if I renewed for another two years. Read into that what you will.
May 5, 2026 at 11:32 AM
Received this e-mail today. Huge if true!
September 8, 2025 at 2:24 PM
You'll have to go onto the Hyperoptic website to check if he can get it
September 22, 2025 at 11:04 AM
Nice, I've got gigabit from Hyperoptic, but oh fuck they've whacked up prices a lot for existing customers.
August 4, 2025 at 11:15 PM