As part of my occasional posts on #poorux today I'm trying to register with the #openuniversity and it's not going well.

This is the URL of the form
https://www.open.ac.uk/account/createaccount/

First issue: they require your title, from a pull down list, and of course it's gendered unless you […]

I have a 2018 Sony “Smart” 4K TV with an entire operating system on it… yet you can’t set an input label beyond 7 characters.

What a stupid limitation!! 👎

#poorux

Wonder why @Twitter coded its Android app to ask a user - several times a week - to confirm their email address. Unusual decision. #poorux

Is Your Online Ticketing Missing One Simple Secret?
My experience of being forced to play detective work to pay and book for an event and what can be done to make user journey better. #userjourney #poorUX #onlineticketing #events
venkatarangan.com/blog/2024/12...

I really don't like search results that deviate from my original search terms once relevant results have run out. I know they want to show a fuller results list, but it ends up being more annoying than useful. 😠 #UX #PoorUX

A pox on streaming services that make me choose an account (especially when only one is available) before I can watch something! 😠 #UX #PoorUX #annoyance

Just another Kindle annoyance: if a book has been read through once, the furthest read is forever set to that. If you are rereading it and bouncing between devices, unless you manually set bookmarks, your current progress won't be synced. There's no way to reset that I can tell. 🙄 #UX #PoorUX

@USATODAY Don't appreciate AutoPlay video ads WITH sound. Like many, I use MULTIPLE browser tabs. #PoorUX

Almost all eCommerce sites are able to ship to an address different from your billing address, so it’s disappointing that this isn’t an option #BadCustomerService #PoorUX #BadUserExperience #BadDesign

A new one for the #poorux experience which I've not seen before. This is #qualtrics who are doing a survey for #vanguarduk

Yup, they're asking for a "positive or negative numeric value" but not accepting "+4" because of the "+".

So today's lucky winner on my ongoing #poorux reporting in Tesco Bank who scores three times, which is a new record. They:

1. don't accept spaces in the middle of phone numbers.

2. don't trim() - that email address has a leading space.

3. think all pet's […]

[Original post on mastodon.scot]

This time it's Highland Council who haven't discover the joys if trim()

#poorux

I don't understand how come, after 20 years, a Windows application is still allowed to steal focus... #letMeWorkDammit #poorUX