#ServiceManagement
JSM tip: adding a team to requests one person at a time gets old fast. Organizations, Automation or REST all work: https://dev.to/kayabyte/adding-a-whole-team-as-request-participants-in-jira-service-management-4pb6 #Jira #Atlassian #ServiceManagement
November 2, 2026 at 4:59 AM
Consistent service data helps organizations strengthen purchasing visibility and control. PiLog Service Master supports service information standardization and improved spend analysis.

#PiLog #ServiceManagement #DataQuality
November 2, 2026 at 11:49 AM
Consistent service data helps organizations track maintenance activities, identify improvement opportunities, and coordinate work across teams. Better information supports clearer decisions. #ServiceManagement #DataQuality
October 25, 2026 at 12:55 PM
Consistent service data helps organizations track maintenance activities, identify improvement opportunities, and coordinate work across teams. Better information supports clearer decisions. #ServiceManagement #DataQuality
October 25, 2026 at 12:54 PM
You can't improve service delivery by managing SLAs alone. Understanding how ITSM processes connect is what helps Service Delivery Managers identify gaps, address recurring issues and improve outcomes.

lnkd.in/p/gXEn4yQm

#ServiceDelivery #ITSM #integratedITSM #ContinualImprovement
#servicedeliverymanagement #servicedelivery #integrateditsm #itsm #servicemanagement #continualimprovement #customerexperience #itleadership | Ryan Ogilvie
Service Delivery Managers: You're accountable for service performance, but how much control do you really have over the processes behind it? When an incident takes too long, a request misses its targ...
lnkd.in
October 26, 2026 at 8:55 PM
Strong business relationships require more than good communication. BRMs who understand how ITSM processes work can better connect business expectations with IT's ability to deliver real value.

lnkd.in/p/gx9z9ws2

#BRM #BusinessRelationshipManagement #integratedITSM #BusinessITAlignment
#businessrelationshipmanagement #brm #integrateditsm #itsm #businessitalignment #servicemanagement #businessvalue | Ryan Ogilvie
Business Relationship Managers: You can't build strong business relationships on promises IT can't deliver. BRMs spend a lot of time understanding business needs, managing expectations and helping IT...
lnkd.in
October 25, 2026 at 7:05 PM
If getting a simple IT service requires multiple emails, follow-ups and approvals, is the process really working?

Good Request Management removes friction, not adds to it.

lnkd.in/p/gX_3P8GA

#ITSM #RequestManagement #integratedITSM
#itsm #itleadership #servicemanagement #continualimprovement #integrateditsm | Ryan Ogilvie
How much time does your team spend chasing information or manually routing service requests? Effective Request Management isn't just about closing tickets faster. Its about reducing unnecessary effo...
lnkd.in
October 23, 2026 at 2:19 PM
Application support is already doing ITSM. Incident, problem and change management are part of the job, whether you call them that or not. The real value comes from connecting them.

lnkd.in/p/gFjrMp2g

#ITSM #ApplicationSupport #integratedITSM
#itsm #servicemanagement #applicationsupport #businesssystems #businessapplications #itoperations #techsupport | Ryan Ogilvie
If you support business applications, you're probably already doing #ITSM every day. A user reports an issue. You troubleshoot it. You find a workaround. The same issue comes back. A fix requires...
lnkd.in
October 19, 2026 at 3:13 PM
Another #integratedITSM insight

Problem Management is more than an IT process. Keeping people informed about recurring issues demonstrates accountability, builds trust, and shows that IT is focused on preventing disruption, not just restoring service.
lnkd.in/p/ge-cWa_E
#ITLeadership #CX #ITSM
#integrateditsm #itsm #problemmanagement #customerexperience #servicemanagement #itleadership | Ryan Ogilvie
Another #integratedITSM insight Your customers probably don't know what Problem Management is, but they certainly know when the same issue keeps happening. Bringing them into the conversation shows I...
lnkd.in
October 12, 2026 at 11:10 PM
A good release shouldn’t be memorable. It should simply work - without surprises, fire drills, or Monday-morning cleanup.

www.linkedin.com/feed/update/...
#ITSM #integratedITSM #ServiceManagement #ITTraining
#itsm #integrateditsm #servicemanagement #ittraining | Blackfriar Consulting inc
Process Spotlight #6:: Release and Deployment Management The gap between "it works on my machine" and "it works in production" is where this process lives. Get it right and releases stop being events...
www.linkedin.com
October 6, 2026 at 2:29 PM
The latest update for #InvGate includes "How to Manage Work Inside a Ticket With Tasks in InvGate Service" and "WhatsApp Ticketing System: How to Set it up With InvGate #ServiceManagement".

#CustomerService #ServiceDesk #ITSM https://opsmtrs.com/3k87Szh
InvGate
From SME to large enterprises, InvGate improves IT support efficiency and customer experience with an integrated Service and Asset Management platform.
opsmtrs.com
September 24, 2026 at 12:35 AM
🛠️ Modern Service Management 🛠️

Simplify service operations with smart job tracking & scheduling in one platform. 🚀

🌐 kiaantechnology.com
🔗 Demo: mordern-service.kiaansoftware.com

#ServiceManagement #ServiceSoftware #JobManagement #CustomerManagement #BusinessSoftware #SaaS
September 22, 2026 at 10:51 AM
Assets do not operate in isolation.

Their information connects maintenance, engineering, procurement, services and operations. Managing those relationships as one governed information environment creates stronger operational context.

#PiLog #AssetManagement #ServiceManagement #DataGovernance
September 15, 2026 at 3:53 PM
Better service information helps organizations improve spend visibility, sourcing decisions, and procurement performance.

https://www.piloggroup.com

#ServiceManagement #Procurement #Analytics
September 11, 2026 at 12:15 AM
Service information plays an important role in procurement performance. Better visibility supports better sourcing decisions.

https://www.piloggroup.com

#ServiceManagement #Procurement #DataManagement
September 9, 2026 at 12:18 PM
Process spotlight #2: Request Management

This is the process most users actually touch the most, and the one most often left informal. A clear request process is one of the fastest wins in ITSM maturity.

#integratedITSM #ITSM #RequestManagement

www.linkedin.com/posts/blackf...
#integrateditsm #itsm #requestmanagement #servicemanagement #ittraining | Blackfriar Consulting inc
Process spotlight #2: Request Management This is the process most users actually touch the most, and the one most often left informal. A clear request process is one of the fastest wins in ITSM matur...
www.linkedin.com
September 8, 2026 at 8:04 PM
The latest update for #Motadata includes "Log Filtering: How to Cut Log Ingest Volume Without Losing Evidence" and "#ITSM for #Healthcare: IT #ServiceManagement in Hospitals and Health Systems".

#monitoring #cybersecurity https://opsmtrs.com/2WjUM6c
Motadata
Motadata is an IT monitoring and management software that derives business insights by real-time processing, correlation and intelligent visualization of IT network and security information data.
opsmtrs.com
September 8, 2026 at 5:25 AM
Service information plays a critical role in procurement visibility and spend management.

https://www.piloggroup.com

#ServiceManagement #Procurement #DataGovernance
September 6, 2026 at 7:30 PM
Service information is an important part of procurement visibility.

https://www.piloggroup.com

#ServiceManagement #Procurement #analytics
September 6, 2026 at 5:06 PM
Service information is an important part of procurement visibility.

https://www.piloggroup.com

#ServiceManagement #Procurement #Analytics
September 2, 2026 at 7:00 PM
Service information is an important part of procurement visibility.

www.piloggroup.com

#ServiceManagement #Procurement #Analytics
August 31, 2026 at 2:48 PM
Service visibility remains a major procurement opportunity.

https://www.piloggroup.com

#Procurement #ServiceManagement #Analytics #SupplyChain #Innovation
August 25, 2026 at 4:23 PM
Better service information supports better procurement outcomes.

https://www.piloggroup.com

#Procurement #ServiceManagement #SupplyChain #Analytics #Innovation
August 19, 2026 at 6:51 PM