#VirtualAgent
Join me & Get hands-on at the Virtual Agentforce NOW Tour on February 20!
Don't miss this free, 2-hour #Agentforce workshop.
Whether you're looking to hone your skills, or want to attend your first workshop, we invite you to join us!
Register now 🔗 invite.salesforce.com/virtualagent...
February 12, 2025 at 6:50 PM
Researchers discovered that patients have more confidence in autonomous #robotic ultrasound systems when an #avatar guides them through the process. The #virtualagent explains what it is doing and answers questions: go.tum.de/264863

#AugmentedReality

📷A. Heddergott
Autonomous ultrasound: reducing stress with Avatar
Patients have more confidence in autonomous robotic ultrasound systems when they are guided by an avatar.
go.tum.de
September 10, 2025 at 10:05 AM
We've officially entered the customer support space!

BaristaGPT for Customer Support delivers fast, accurate answers to your customers—powered by your brand and your content.

Request a demo here: bit.ly/4fhywQV

#ChatGPT #VirtualAgent
June 18, 2025 at 9:22 PM
🚀📝 Virtual Assistants with Amazon IVS and OpenAI's Realtime API

#VirtualAgent #AmazonIVS #OpenAI #RealTimeAI #TechInnovation
Virtual Assistants with Amazon IVS and OpenAI's Realtime API
We recently explored building a virtual agent that seamlessly joins your Amazon Interactive Video...
ift.tt
October 2, 2025 at 5:17 PM
Our ReAct technology interacts with your enterprise systems to dynamically create & execute automations on the fly—powered by #GenAI and embedded into our #VirtualAgent, BaristaGPT, to autonomously resolves complex employee issues in real time.

Read more: bit.ly/43bTZHl

#ServiceDesk #AI #ITSM
May 23, 2025 at 6:45 PM
✅ The earlier minor outage affecting Twilio integrations using to bridge to Dialogflow CX agents has been resolved. Service is now operating normally. View full incident report at https://watchrr.app/service/twilio
August 10, 2026 at 9:11 PM
What happens if you add MR to a robotic massage? This study found that digital agents could significantly benefit psychological comfort and emotional engagement. The future is now!

Read the full piece here: link.springer.com/article/10.1...

#MR #RoboticMassage #VirtualAgent
Relaxmr: a mixed reality-based semi-physical high-fidelity digital human massage system - Virtual Reality
As population aging intensifies and automation technology advances, robotic massage has emerged as a significant healthcare innovation. However, participants often experience discomfort and fear when ...
link.springer.com
March 23, 2025 at 9:11 PM
This is pretty cool. @d365uguk #VirtualAgent
December 31, 2024 at 11:43 PM
Laptop running slow? 🐌

BaristaGPT integrates with your #DEX solution to run diagnostics on your system.

Then BaristaGPT will report back any issues & proceed with remediation—ensuring you don’t have to deal with a sluggish laptop for long.

#VirtualAgent #EmployeeExperience #AI
August 14, 2025 at 8:16 PM
New employee starting soon?

Spend more time making your new hire feel welcomed & less time ordering hardware by using BaristaGPT, our #VirtualAgent, to speed up the #onboarding process.

Learn more about BaristaGPT onboarding here: lnkd.in/gifjtkiA

#AI #HR #GenAI #EmployeeExperience
August 13, 2025 at 8:37 PM
Using #Ivanti to power your service desk? Looking to bring in #AI-powered self-help with as little disruption as possible?

Our #VirtualAgent BaristaGPT integrates seamlessly with Ivanti ITSM, bringing a unified experience that maximizes ROI.

Learn more: bit.ly/4kWBeNS
July 24, 2025 at 8:30 PM
Saying you use #RAG is like saying your car has an engine — it tells you nothing about where it can take you.

What matters is what happens AFTER content is retrieved.

Learn more in Part 1 of our "Not All RAG is Created Equal" series👇

bit.ly/44Nkxyl

#VirtualAgent #AI #EnterpriseSearch #AgenticAI
July 15, 2025 at 8:09 PM
Looking to maximize your #Freshservice investment?

BaristaGPT, our #AgenticAI powered #VirtualAgent offers a seamless integration to your #ITSM and leverages automation, internal content, & live data to resolve IT issues quickly.

Learn more here: bit.ly/4krzBqX
July 10, 2025 at 7:16 PM
ICYMI: Espressive has officially entered the #CustomerSupport space!

Our #Agentic, fully intent-less #VirtualAgent will continue to deliver accurate, personalized, & automated answers at scale—now to both internal users & external customers.

Learn more: bit.ly/3G5RugZ
July 8, 2025 at 9:00 PM
By cracking the code on long-term memory, we've entered a new era of employee support.

One where virtual agents feel like actual assistants & conversational AI actually feels conversational.

Learn more here: bit.ly/3HTUFZL

#VirtualAgent #AI #AgenticAI #GenAI #ConversationalAI
July 2, 2025 at 8:03 PM
We were thrilled to attend & speak in Bangalore today at the Nexusnow.ai CIO event: The Future of Enterprise Intelligence

Our CEO and founder Pat Calhoun also attended the fireside panel, which was an incredible opportunity to connect & discuss #Agentic #AI in action.

#VirtualAgent #ChatGPT
June 27, 2025 at 3:09 AM
Happy Father’s Day from Espressive! 🎉🎉

Today it's all about the incredible fathers who balance it all—both at home and at work. We truly appreciate all that you do, and wish you the fun and relaxing day you deserve!

#HappyFathersDay2025 #VirtualAgent
June 15, 2025 at 7:39 PM
In IT, “customization” sounded great—until it became a trap. Every tweak = more maintenance. Every integration = more complexity.

In his latest blog, Espressive CEO Pat Calhoun shares why the future of employee support is much simpler than that.

Read here: lnkd.in/gnniyaAR

#VirtualAgent #AI #ITSM
May 21, 2025 at 9:12 PM
We always envisioned a #VirtualAgent that could understand employee language, reason, learn, & take action—all without needing to be trained for every scenario.

Today, that vision is real, but it meant starting over 😢

Read more about our journey here: bit.ly/42SyvOk
Espressive
We spent years building one of the best intent-based virtual agents on the market — and then we replaced it.
bit.ly
May 13, 2025 at 6:06 PM
Happy Mother's Day from Espressive! 💐💐

To all the amazing moms on our team, our customers, and beyond—we want to take this opportunity to celebrate and appreciate all that you do.

Wishing you a relaxing and joy-filled day!

#MothersDay2025 #VirtualAgent
May 11, 2025 at 5:38 PM
Barista #EnterpriseSearch powers our #VirtualAgent, BaristaGPT, to go beyond simple information retrieval.

Instead, BaristaGPT ensures employees achieve true resolution—whether through automation, curated content, or handoff to an agent.

Learn more: bit.ly/42r8YNh

#AI #EmployeeExperience
April 30, 2025 at 10:53 PM
Drowning in scattered info while trying to get an answer?🫠

Barista Enterprise Search powers our #VirtualAgent, Espressive BaristaGPT, to not just fetch content, but to ensure employee gets an answer.

Resolve, don't just retrieve.

Learn more here: bit.ly/42r8YNh

#AI #RAG #EmployeeExperience
April 24, 2025 at 7:57 PM
Want to get more out of your #Jira investment?

BaristaGPT, our #AI-based #VirtualAgent, offers a seamless integration to both Jira and #Confluence, and leverages automation, internal content, & live data to resolve IT issues quickly.

Learn more here: bit.ly/4i41UuH
April 3, 2025 at 10:34 PM
In his latest blog, Pat Calhoun discusses how our #VirtualAgent platform uses retrieval augmented generation (RAG for short) to resolve employees issues with 2 different experiences:

1️⃣ Direct answers w/ no link chasing
2️⃣ Guided multi-step resolution

Read here: lnkd.in/gZXMF_bT

#AI #ITSM
April 3, 2025 at 10:33 PM