#customerrelations
LightNews LightNews
opsmatters.com
The latest update for #Messagely includes "What Is a Ticketing System?" and "What Is IT #HelpDesk Software?".

#Collaboration #Chat #ChatBots #CustomerRelations https://opsmtrs.com/2RHAJ26
Messagely
Messagely helps you acquire, engage, and support customers so you can grow faster. In short, we make conversations with your customers awesome.
opsmtrs.com
September 17, 2026 at 3:08 AM
carsondemand.com
A knowledgeable service advisor can make a big difference. 🚗

Learn how to clearly share customer concerns and explain technician findings related to engines, cooling, lubrication, and HVAC systems.

#serviceadvisorskills #customerrelations #carsondemand #automotivelearning #frontlinestaff
September 11, 2026 at 8:44 PM
ozgib.bsky.social
What a shocker, not.

Who is surprised?

They are soooo damn crafty. Record all meetings in secret. It's the only option for us.
You requested a copy of the recording of your assessment. Unfortunately, due to technical difficulties, your assessment did not record. We are therefore unable to send you a copy. If you need to contact us, email our Customer Relations Team at lot4.customerrelations@haas.dwp.gov.uk. Yours sincerely, Health Assessment Advisory Service
September 8, 2026 at 2:23 PM
teasemporiumandco.bsky.social
To everyone praising #DougFord right now #HydroOne which is a mostly government owned entity. Their outage map shows “Lake America” in replacement of #LakeOntario

@hydrooneofficial.bsky.social wtf?!
I think a few thousand emails asking why might be needed. 🤷🏼‍♀️
Screen shot of Hydro One Ontario’s live outage map showing “Lake America” in replacement of Lake Ontario Customer relations If you've spoken to a supervisor and aren't completely satisfied with the solution provided, they will offer to escalate your feedback or complaint to our Customer Relations office at CustomerRelations@HydroOne.com
August 30, 2026 at 7:26 PM
teasemporiumandco.bsky.social
Only one I can find
Customer relations If you've spoken to a supervisor and aren't completely satisfied with the solution provided, they will offer to escalate your feedback or complaint to our Customer Relations office at CustomerRelations@HydroOne.com
August 30, 2026 at 7:22 PM
garthoid.bsky.social
Check out the hydro one outage map which shows lake America.

CustomerRelations@HydroOne.com
August 30, 2026 at 7:02 PM
garthoid.bsky.social
CustomerRelations@HydroOne.com
August 30, 2026 at 6:29 PM
opsmatters.com
The latest update for #Messagely includes "What Is IT #HelpDesk Software?" and "#Marketing, Sales Automation, and #CRM".

#Collaboration #Chat #ChatBots #CustomerRelations https://opsmtrs.com/2RHAJ26
Messagely
Messagely helps you acquire, engage, and support customers so you can grow faster. In short, we make conversations with your customers awesome.
opsmtrs.com
August 25, 2026 at 3:25 AM
francogrisafi.bsky.social
Every car salesperson's internal panic button. 🚨 "I'm just looking" is the classic opening scene, but that credit score plot twist is where the real horror begins. 🫨

​What’s your number 6? Let me know below. ⬇️

​#cartok #saleshumor #dealership #customerrelations #automotivesales carbuyer
July 27, 2026 at 3:18 PM
veganna.bsky.social
➡️ Please take two minutes out of your day to send Petco Customer Service an email at customerrelations@petco.com and/or call their HQ (888) 824-7257

#PETCO #animallover #helpanimals #axolotl 🌱
July 24, 2026 at 6:49 PM
rosecoveredglasses.bsky.social
Federal government contracting CUSTOMER RELATIONS. It is vital to understand the roles, responsibilities and authorities of the personnel with whom the contractor must do business.
rosecoveredglasses.wordpress.com/2026/06/19/f...
#GovernmentContracting #CustomerRelations
Federal government contracting CUSTOMER RELATIONS. It is vital to understand the roles, responsibilities and authorities of the personnel with whom the contractor must do business.
June 19, 2026 at 10:29 AM
500ways.bsky.social
Discover 30 quick tips that you'll find profitable no matter how and what you're selling, whether you're starting or an old pro. They're free and complete at 500ways.com/30-tips-for-... ( #selling, #sales, #salesTechnique, #sellingStrategy, #customerRelations #telesales #salesperson)
May 24, 2026 at 8:45 PM
epsteinweb.bsky.social
Parts 1-2/2 — EFTA00473803.jpg
#epsteinweb #efta00473803
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA00473799 | EFTA00473803 • Refund requests due to strikes while traveling in Europe must be received within thirty (30) days of your return from Europe for paper tickets/reservations. • E-tickets (Print at the Station) o Tickets already printed at the station must follow the same procedure as mentioned above for paper products. o If the ticket has not been printed at the station, requests for reimbursement due to strikes must be emailed to CustomerRelations*raileurope.com BEFORE the train departure date. • E-tickets (Print at Home) - Requests for reimbursement due to strikes must be emailed to CustomerRelations@raileurope.com BEFORE the train departure date. Applying for Reimbursement in the case of loss or theft under the Rail Protection Plan TM • Travelers' product(s) must have been lost or stolen while traveling in Europe. • Travelers will either be refunded the value of the unused portion of the lost or stolen paper product(s) or the cost of a replacement product(s), whichever is less. • Product holders must file a police report within twenty-four (24) hours of the incident. • Travelers must purchase a replacement product(s) in order to continue with his/her travel plans. • Within thirty (30) days upon return to North America, product holders must submit a statement to RENA including the police report, replacement product(s) purchased abroad, airline tickets from North America to Europe and return, and a brief explanation of the situation. If you fail to include any of these items, your claim cannot be processed. • RPP is not applicable for product(s) lost or stolen BEFORE departing North America. • E-tickets (Print at Home) - Loss or theft coverage does not apply to travelers with Print at Home e-tickets. More details for submitting a request : • All requests involving paper tickets/rail passes/reservations/city passes/tours must be submitted in writing to Rail Europe North America Inc Customer Relations Department 1350 E. Touhy Ave. Suite 200E Des Plaines, IL, 60018 • The RPP request must be accompanied by the appropriate documentation listed in the sections above. • It is recommended that product(s) being returned for a claim under this program be sent by a traceable mail service. RENA will not be responsible for documents not received. • This plan is administered by RENA and can be revised or terminated at our sole discretion at any time with or without notice. In the case that Rail Protection Plan is terminated, only paper tickets/rail passes/reservations/city passes/tours issued BEFORE the date of termination will be covered. Description of Rail Protection Plan TM : • Rail Protection Plan Tµ is non-refundable and non-exchangeable. • If you make any claim knowing it to be false or fraudulent in any respect, no benefit shall exist for such claim and your benefits may be canceled. Each claimant agrees that representations regarding claims will be accurate and complete. Any and all relevant provisions shall be void in case of fraud, intentional concealment, or misrepresentation of material fact. Exclusions : This program does not apply to any loss caused by : (a) Delay or detention or confiscation by Customs Officers or Officials or Police or other Security Officers. (b) Product(s) not in clients' actual possession at the time of loss. (c) Acts of god, war, invasion, act of foreign enemy, hostilities (whether war be declared or not), terrorist acts, civil war, rebellion, revolution, insurrection, military or usurped power. (d) Any dishonest, fraudulent or criminal act by the holder of tickets/ rail passes/reservations/city passes/tours. (e) Damage due to wear and tear, gradual deterioration, vermin or inherent vice. (f) No change to this program will be valid unless authorized solely by RENA. (g) No legal action can be brought against RENA to recover until sixty (60) days after we receive the completed EFTA00473803
May 1, 2026 at 11:44 PM
epsteinweb.bsky.social
EFTA00367372.jpg
#epsteinweb #efta00367372
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA00367372 | EFTA00367372 From: bellaklein To: Subject: Fwd: Hertz E-Print Invoice Date: Wed, 25 Jun 2014 19:58:47 +0000 Attachments: .PDF Thank you, Bella Tel: Begin forwarded message: From: CUSTOMERRELATIONS@hertz.com Subject: Hertz E-Print Invoice Date: June 25, 2014 at 9:57:27 PM EDT To: Attached is your Rental Agreement Document Nbr - 994001270137 Date - 06/22/2014 Renter In order to open your e-mail invoices, you must have Adobe Acrobat 5.0 or greater. If you do not have Adobe Acrobat 5.0, click on this link to download the program. http://www.adobe.com/products/acrobat/readstep2.html Billing Inquiries: THE HERTZ CORPORATION Phone: 800-654-4173 Fax: Web: www.hertz.com Thank you for choosing Hertz! This electronic message contains legally privileged and confidential information intended only for the use of the individual or entity named. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, copying or other use of this information is strictly prohibited. If you have received this information in error, please notify us immediately. Thank You. EFTA00367372
April 28, 2026 at 10:30 PM
epsteinweb.bsky.social
Parts 1-3/3 — EFTA00337414.jpg
#epsteinweb #efta00337414
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA00337412 | EFTA00337414 loss/theft from travelers who traveled to Europe must be given within thirty (30) days of their return from Europe. • E-tickets (Print at the Station) o Tickets already printed at the station must follow the same procedure as mentioned above for paper products. o If the ticket has not been printed at the station. requests for reimbursement due to strikes must be emailed to CustomerRelations raileurope.com BEFORE the train departure date. • E-tickets (Print at Home) - Requests for reim ursement due to strikes must be emailed toCustomerRelations@raileurope.com BEFORE the train departure date. inir tigefwanaggtrA tipjhe case of loss or theft • Travelers' product(s) must have been lost or stolen while traveling in Europe. • Travelers will either be refunded the value of the unused portion of the lost or stolen paper product(s) or the cost of a replacement product(s), whichever is less. • Product holders must file a police report within twenty-four (24) hours of the incident. • Travelers must purchase a replacement rail pass/train ticket/reservation/city pass/tour in order to continue with his/her travel plans. • Within thirty (30) days upon retum to North America, rail pass/train ticket/paper reservation/city pass/tour must submit a statement to REI including the police report, replacement rail passes /train tickets/paper reservations/city passes/tours purchased abroad, RPP Traveler's Request Form, airline tickets from North America to Europe and return and a brief explanation of the situation. • Coverage does not apply for products) lost prior to departing North America. • E-tickets (Print at Home) - Loss or theft coverage does not apply to travelers with Print at Home e-tickets. More details for submitting a request: Download and fill out the RPP Traveler's Request Form. All requests involving rail passes/paper tickets/reservations/city passes rou st be submitted in writing to REI Customer Relations Department, 9450 W. Byrn Mawr Ave., 4th floor, Rosemont, IL, 60018 and must be accompanied by the appropriate documentation listed in the sections above. It is recommended that products being returned for a claim under this program be sent by a traceable mail service. This plan is administered by REI and can be revised or terminated at our sole discretion at anytime with or without notice. In the case that Rail Protection Plan is terminated, only products issued prior to the date of termination will be covered. Description of Rail Protection Plan TM : Exclusions: This program does not apply to any loss caused by: (a) Delay or detention or confiscation by Customs Officers or Officials or Police or other Security Officers. (b) Ralf pass/paper tickets/paper reservations/city passes/tours not in clients' actual possession at the time of loss. (c) Acts of god, war, invasion, act of foreign enemy, hostilities (whether war be declared or not), terrorist acts, civil war, rebellion, revolution, insurrection, military or usurped power. d) Any dishonest, fraudulent or criminal act by the rail pass/ticket holder. e) Damage due to wear and tear, gradual deterioration, vermin or inherent vice. f) No change to this program will be valid unless authorized solely by REI. g) No legalaction can be brought against REI to recover until sixty (60) days after we receive a RPP Traveler's Request Form. (h) No legal action against REI may be brought more than one (1) year after the time for submitting the RPP Traveler's Request Form as mentioned herein. Further, no legal action may be brought against REI unless all the terms of the RPP have been complied with fully. (i) Any provision of this program that is in conflict with applicable law is hereby amended to conform to minimum requirements of such law and the rail pass/ticket holder agrees to the jurisdiction of New York County, New York. (j) Some products may already include some of the benefits under the Rail Protection Plan. Please consult your terms and conditions for selected products prior to purchasing the Rail Protection Plan. (k) Coupon codes are issued in the name of the original traveler(s) and are non-transferable. (I) Coupon codes issued for exchanged product may be combined with other promotional coupon codes offers but ONLY over the phone in the REI Contact Center by calling 800-438RAIL(7245). More Details 1. 1) You and Rail Europe agree that YOU AND RAIL EUROPE MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, and not as a plaintiff or class member in any purported class or representative proceeding. 2,2) For complete details please visit Rail Europe Terms of Use. EFTA00337414
April 27, 2026 at 11:31 PM
epsteinweb.bsky.social
Parts 1-3/3 — EFTA00337413.jpg
#epsteinweb #efta00337413
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA00337412 | EFTA00337413 • Notification of changes or cancelations to e-tickets must be received no later than 3 business days before to the original scheduled train departure (that is given at the time the booking is submitted). OpAyklg for an Exchange under the Rail Protection • Rail passes/train tickets/reservations/city passes/tours may be exchanged for the same or new product(s). • The value of the original product will be applied to the new booking. Travelers who have not yet determined their new travel date(s) or if tickets are not available yet for purchase, will be issued a coupon code equal to the value of the exchanged product(s) to be applied to a new booking at a later date. • Travelers are responsible to pay the difference in price between the exchanged product(s) and the new booking. In case the price of the new ticket / pass is lower than the original product, the difference will not be refunded. • Coupon Codes are issued in the name of the traveler(s) given at the time of the original booking and are non-transferable. • Coupon Codes issued for an exchanged product are for one (1) time use and must be redeemed on a new booking no later than two (2) years from the issue date on the coupon code. No refund will be issued in cases where the full value of the coupon code is not used. • No explanation is required for exchange requests on rail passes/train tickets/reservations/city tours. • Paper Products: exchange requests must be received by REI Customer Relations no later than three (3) business days prior to the scheduled departure date from North America. New product/coupons codes will not be issued until the original documents have been received by REI. Exchanges on paper products cannot be performed after the traveler(s) have departed North America. • E-tickets (Print at Station/Print at Hornet exchange requests must be received by REI no later than three (3) business days BEFORE the regularly scheduled train departure date. Exchange requests received two (2) business days or less from the scheduled train departure date will not be processed. • To request an exchange, please contact us at CustomerRelations@raileurope.com or call 800-438-RAIL (7245). OpAykng for a Cancelation under the Rail Protection • Travelers will be issued an REI credit in the form of a coupon code equal to the value of the canceled products that may be used for one (1) future booking within two (2) years from issue date. • Travelers will be issued a REI credit in the form of a coupon code equal to the value of the canceled products that may be applied to a new booking at a later date. • Coupon Codes issued in the name of the traveler(s) given at the time of the original booking and are non-transferable. • Coupon Codes are for one (1) time use and must be redeemed on a new booking no later than two (2) years from the issue date on the coupon code. No refund will be issued in cases where the full value of the coupon code is not used. • Coupon Codes cannot be applied toward shipping and handling fees. • No explanation is required for exchange and cancelations requests on rail passes/train tickets/reservations/city passes/tours, no questions asked. • Paper Products - Rail passes/paper tickets/paper reservations/city passes/tours being returned for a cancelation must be received by REI Customer Relations department no later than three (3) business days BEFORE the scheduled departure date from North America given at the time of booking, • &tickets (Print at Station/Print at Home) — cancellation requests must be received by REI no later than three (3) business days BEFORE the regularly scheduled train departure date. Exchange requests received within two (2) business days or less of the scheduled train departure date will be not be processed. • To request a REI credit, please contact us at CustomerRelationsOraileurope com or call 800-438-RAIL (7245). OpsilAregThEsygfund in the case of strike under the Rail • If while traveling in Europe, your trip is interrupted or stopped due to a rail strike, you will be reimbursed for the value of the unused train ticket/reservation. This provision only applies to unused train tickets/reservations and does not apply to rail passes/city passes/tours. • Paper Products - Requests for reimbursement due to strikes must be sent to REI including the RPP Traveler's Request Form and the train ticket/reservations, which must have been stamped at the European rail station by a railway official indicating the train ticket/reservation was not used due to a rail strike. Rail passes/city passes/tours are not covered in cases of rail strikes. Notice of any requests for paper or printed e-tickets/reservations due to strikes or EFTA00337413
April 27, 2026 at 11:31 PM
epsteinweb.bsky.social
EFTA02271715.jpg
#epsteinweb #efta02271715
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA02271715 | EFTA02271715 To: Bella Klein( From: Sent Mon 1/28/2019 2:57:02 PM Subject Fwd: Rail Europe Refund 45277536 for Jeffrey Epstein - party of 3 See Below...refund will take up to 10 biz days to 2 billing cycles.. Begin forwarded message: From: CustomerRelations <customerrelations@raileurope.com> Subject: Rail Europe Refund 45277536 for Jeffrey Epstein - party of 3 Date 953:04 AM EST To: Thank you for booking with Rail Europe. We are here to assist you. Per your request, we have refunded the tickets for all 3 passengers from Paris to Brussels and Brussels to Paris per the after sales policy. A refund in the amount of $788.01 will be processed to the original form of payment ending in 4009. Please allow 10 business days to two billing cycles for this refund to be reflected on the credit card account. It is our goal to provide excellent customer service. If you have any further questions, please do not hesitate to contact us. Sincerely, Sophia Customer Relations www.raileurope.com We're committed to excellence. Click Here to fill out a quick survey about your experience. CONFIDENTIALITY STATEMENT: This message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorized use is strictly prohibited and may be unlawful. If you arc not the intended recipient, or EFTA_R1_01082901 EFTA02271715
April 3, 2026 at 7:38 AM
epsteinweb.bsky.social
Parts 1-2/2 — EFTA02247344.jpg
#epsteinweb #efta02247344
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA02247335 | EFTA02247344 • E-tickets (Print at the Station) o Tickets already printed at the station must follow the same procedure as mentioned above for paper products. o If the ticket has not been printed at the station, requests for reimbursement due to strikes must be emailed to CustomerRelationsAraileurope.com BEFORE the train departure date. • E-tickets (Print at Home) - Requests for reimbursement due to strikes must be emailed to CustomerRelations@,raileurope.com BEFORE the train departure date. Applying for Reimbursement in the case of loss or theft under the Rail Protection PlanTM • Travelers' product(s) must have been lost or stolen while traveling in Europe. • Travelers will either be refunded the value of the unused portion of the lost or stolen paper product(s) or the cost of a replacement product(s), whichever is less. • Product holders must file a police report within twenty-four (24) hours of the incident. • Travelers must purchase a replacement product(s) in order to continue with his/her travel plans. • Within thirty (30) days upon return to North America, product holders must submit a statement to RENA including the police report, replacement product(s) purchased abroad, airline tickets from North America to Europe and return, and a brief explanation of the situation. If you fail to include any of these items, your claim cannot be processed. • RPP is not applicable for product(s) lost or stolen BEFORE departing North America. • E-tickets (Print at Home) - Loss or theft coverage does not apply to travelers with Print at Home e-tickets. More details for submitting a request : • All requests involving paper tickets/rail passes/reservations/city passes/tours must be submitted in writing to : Rail Europe North America Inc Customer Relations Department 1350 E. Touhy Ave. Suite 200E Des Plaines, IL, 60018 • The RPP request must be accompanied by the appropriate documentation listed in the sections above. • It is recommended that product(s) being returned for a claim under this program be sent by a traceable mail service. RENA will not be responsible for documents not received. • This plan is administered by RENA and can be revised or terminated at our sole discretion at any time with or without notice. In the case that Rail Protection Plan is terminated, only paper tickets/rail passes/reservations/city passes/tours issued BEFORE the date of termination will be covered. Description of Rail Protection Plan TM : • Rail Protection Plan TM is non-refundable and non-exchangeable. • If you make any claim knowing it to be false or fraudulent in any respect, no benefit shall exist for such claim and your benefits may be canceled. Each claimant agrees that representations regarding claims will be accurate and complete. Any and all relevant provisions shall be void in case of fraud, intentional concealment, or misrepresentation of EFTA_R1_01026229 EFTA02247344
April 2, 2026 at 11:22 AM
epsteinweb.bsky.social
Parts 1-2/2 — EFTA02247343.jpg
#epsteinweb #efta02247343
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA02247335 | EFTA02247343 or call 800-438-RAIL (7245). Applying for Reimbursement in the case of a missed train connection under the Rail Protection Plan TM • If while traveling in Europe, you miss your connecting train trip due to a flight or train delay caused by a mechanical failure or weather, you will be reimbursed the value of the unused connecting train ticket/reservation/travel day. In the case of a rail pass, this provision only applies in the event the entire travel day could not be used due to the missed connection and does not apply in the missed connection, only interrupted the partial use of a travel day. • Missed Connection Caused by a Flight Delay a. Travelers must provide proof of the delay from the airline. b. Train connections departing directly from a train station located at the arrival airport must have a minimum connecting time of 2 hours. c. Train connections departing from any train station not located at the arrival airport, must have a minimum connecting time of 3 hours. • Missed Connection Caused by a Train Delay a. Travelers must provide proof of the delay from the railway conductor. b. Train connections departing in and out of the same train station must have a minimum connecting time of 10 minutes. c. Train connections departing in and out of different train stations must have a minimum connecting time of 45 minutes. • Travelers without the minimum connecting time noted above for Flight or Train, will not qualify for Reimbursement. • Coverage does not apply for missed connections caused by the traveler arriving late for their flight, train or any other reasons other than a flight or train delay. • Travelers will either be refunded the value of the unused ticket, travel day, reservation due to the missed connection or the cost of a replacement product(s), whichever is less. • Travelers must purchase a replacement product(s) in order to continue with his/her travel plans to be eligible. • Within thirty (30) days upon return from Europe, travelers must submit a statement to Rail Europe including the proof from the airline / train conductor of the missed connection, replacement product(s) purchased due to the missed connection, and a brief explanation of the situation. • To start your request in the case of a missed connection, please contact us at CustomerRelations raileurope.com. Applying for a Refund in the case of strike under the Rail Protection Plan TM • If while traveling in Europe your trip is interrupted due to a rail strike, you will be reimbursed for the value of the unused train ticket/reservation/travel day. In the case of a rail pass, this provision only applies in the event the entire travel day could not be used due to the strike and not in the event the rail strike lasted less than a day. • Paper Products - the train ticket/rail pass /reservations, must be stamped at the European train station by a railway official, and indicate that the train ticket / travel day or reservation could not be used due to a rail strike. City passes/tours are not covered in cases of rail strikes. (MT : I do not understand what this is supposed to mean.) • Requests for Reimbursement due to strikes must begin by filling out the Contact Us form on the Rail Europe web site. • Refund requests due to strikes while traveling in Europe must be received within thirty (30) days of your return from Europe for paper tickets/reservations. EFTA_R1_01026228 EFTA02247343
April 2, 2026 at 11:22 AM
epsteinweb.bsky.social
Parts 1-2/2 — EFTA02246716.jpg
#epsteinweb #efta02246716
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA02246709 | EFTA02246716 to the missed connection or the cost of a replacement product(s), whichever is less. • Travelers must purchase a replacement product(s) in order to continue with his/her travel plans to be eligible. • Within thirty (30) days upon return from Europe, travelers must submit a statement to Rail Europe including the proof from the airline I train conductor of the missed connection, replacement product(s) purchased due to the missed connection, and a brief explanation of the situation. • To start your request in the case of a missed connection, please contact us at CustomerRelations raileurope.com. Applying for a Refund in the case of strike under the Rail Protection PlanTM • If while traveling in Europe your trip is interrupted due to a rail strike, you will be reimbursed for the value of the unused train ticket/reservation/travel day. In the case of a rail pass, this provision only applies in the event the entire travel day could not be used due to the strike and not in the event the rail strike lasted less than a day. • Paper Products - the train ticket/rail pass /reservations, must be stamped at the European train station by a railway official, and indicate that the train ticket / travel day or reservation could not be used due to a rail strike. City passes/tours are not covered in cases of rail strikes. (MT : I do not understand what this is supposed to mean.) • Requests for Reimbursement due to strikes must begin by filling out the Contact Us form on the Rail Europe web site. • Refund requests due to strikes while traveling in Europe must be received within thirty (30) days of your return from Europe for paper tickets/reservations. • E-tickets (Print at the Station) o Tickets already printed at the station must follow the same procedure as mentioned above for paper products. o If the ticket has not been printed at the station, requests for reimbursement due to strikes must be emailed to CustomerRelationsAraileurope.com BEFORE the train departure date. • E-tickets (Print at Home) - Requests for reimbursement due to strikes must be emailed to CustomerRelations@raileurope.com BEFORE the train departure date. Applying for Reimbursement in the case of loss or theft under the Rail Protection PlanTM • Travelers' product(s) must have been lost or stolen while traveling in Europe. • Travelers will either be refunded the value of the unused portion of the lost or stolen paper product(s) or the cost of a replacement product(s), whichever is less. • Product holders must file a police report within twenty-four (24) hours of the incident. • Travelers must purchase a replacement product(s) in order to continue with his/her travel plans. • Within thirty (30) days upon return to North America, product holders must submit a statement to RENA including the police report, replacement product(s) purchased abroad, airline tickets from North America to Europe and return, and a brief explanation of the situation. If you fail to include any of these items, your claim cannot be processed. • RPP is not applicable for product(s) lost or stolen BEFORE departing North America. • E-tickets (Print at Home) - Loss or theft coverage does not apply to travelers with Print at Home e-tickets. EFTA_R1_01024568 EFTA02246716 Epstein Web iOS app on the App Store.
April 2, 2026 at 10:53 AM
epsteinweb.bsky.social
Parts 1-2/2 — EFTA02244888.jpg
#epsteinweb #efta02244888
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA02244886 | EFTA02244888 three (3) business days BEFORE the regularly scheduled train departure date. Exchange requests I'm or less from the scheduled train departure date will be not be processed. • To request a credit from RENA, please contact us at CustomerRelations@raileurope.com or call 80C Applying for Reimbursement in the case of a missed train conn Rail Protection Plan TM • If while traveling in Europe, you miss your connecting train trip due to a flight or train delay caused b) you will be reimbursed the value of the unused connecting train ticket/reservation/travel day. In the cas applies in the event the entire travel day could not be used due to the missed connection and does not only interrupted the partial use of a travel day. • Missed Connection Caused by a Flight Delay a. Travelers must provide proof of the delay from th departing directly from a train station located at the arrival airport must have a minimum connecting tirr departing from any train station not located at the arrival airport, must have a minimum connecting time • Missed Connection Caused by a Train Delay a. Travelers must provide proof of the delay from the connections departing in and out of the same train station must have a minimum connecting time of 10 departing in and out of different train stations must have a minimum connecting time of 45 minutes. • Travelers without the minimum connecting time noted above for Flight or Train, will not qualify for RE • Coverage does not apply for missed connections caused by the traveler arriving late for their flight, tr a flight or train delay. • Travelers will either be refunded the value of the unused ticket, travel day, reservation due to the mis replacement product(s), whichever is less. • Travelers must purchase a replacement product(s) in order to continue with his/her travel plans to be • Within thirty (30) days upon return from Europe, travelers must submit a statement to Rail Europe in( train conductor of the missed connection, replacement product(s) purchased due to the missed connec situation. • To start your request in the case of a missed connection, please contact us at CustomerRelattons@r Applying for a Refund in the case of strike under the Rail Prote • If while traveling in Europe your trip is interrupted due to a rail strike, you will be reimbursed for the v ticket/reservation/travel day. In the case of a rail pass, this provision only applies in the event the entire to the strike and not in the event the rail strike lasted less than a day. • Paper Products - the train ticket/rail pass /reservations, must be stamped at the European train stati indicate that the train ticket / travel day or reservation could not be used due to a rail strike. City passes rail strikes. (MT : I do not understand what this is supposed to mean.) • Requests for Reimbursement due to strikes must begin by filling out the Contact Us form on the Rail • Refund requests due to strikes while traveling in Europe must be received within thirty (30) days of y' tickets/reservations. • E-tickets (Print at the Station) o Tickets already printed at the station must follow the same procedi products. o If the ticket has not been printed at the station, requests for reimbursement due to strikes n to CustomerRelationsftraileurope.com BEFORE the train departure date. • E-tickets (Print at Home) - Requests for reimbursement due to strikes must be emailed to CustomerRelations@raileurope.comBEFORE the train departure date. Applying for Reimbursement in the case of loss or theft under t Plan TM EFTA_R1_01019830 EFTA02244888
April 2, 2026 at 8:59 AM
epsteinweb.bsky.social
Parts 1-2/2 — EFTA02244745.jpg
#epsteinweb #efta02244745
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA02244743 | EFTA02244745 to CustomerRelations@raileurope.comBEFORE the train departure date. Applying for Reimbursement in the case of loss or theft under t PlanTM • Travelers' product(s) must have been lost or stolen while traveling in Europe. • Travelers will either be refunded the value of the unused portion of the lost or stolen paper product(si product(s), whichever is less. • Product holders must file a police report within twenty-four (24) hours of the incident. • Travelers must purchase a replacement product(s) in order to continue with his/her travel plans. • Within thirty (30) days upon return to North America, product holders must submit a statement to RE replacement product(s) purchased abroad, airline tickets from North America to Europe and return, anc situation. If you fail to include any of these items, your claim cannot be processed. • RPP is not applicable for product(s) lost or stolen BEFORE departing North America. • E-tickets (Print at Home) - Loss or theft coverage does not apply to travelers with Print at Home e-t More details for submitting a request : • All requests involving paper tickets/rail passes/reservations/city passes/tours must be submitted in ‘A Rail Europe North America Inc Customer Relations Department 1350 E. Touhy Ave. Suite 200E Des Plaines, IL, 60018 • The RPP request must be accompanied by the appropriate documentation listed in the sections abo% • It is recommended that product(s) being returned for a claim under this program be sent by a traceat responsible for documents not received. • This plan is administered by RENA and can be revised or terminated at our sole discretion at any tim that Rail Protection Plan is terminated, only paper tickets/rail passes/reservations/city passes/tours issi termination will be covered. Description of Rail Protection PlanTM : • Rail Protection Plan•"' is non-refundable and non-exchangeable. • If you make any claim knowing it to be false or fraudulent in any respect, no benefit shall exist for suc canceled. Each claimant agrees that representations regarding claims will be accurate and complete. be void in case of fraud, intentional concealment, or misrepresentation of material fact. Exclusions : This program does not apply to any loss caused by : (a) Delay or detention or confiscation by Customs Officers or Officials or Police or other Security Officers. (b) Product(s) not in clients' actual possession at the time of loss. (c) Acts of god, war, invasion, act of foreign enemy, hostilities (whether war be declared or not), terrorist act≤ insurrection, military or usurped power. (d) Any dishonest, fraudulent or criminal act by the holder of tickets/ rail passes/reservations/city passes/tour (e) Damage due to wear and tear, gradual deterioration, vermin or inherent vice. (f) No change to this program will be valid unless authorized solely by RENA. (g) No legal action can be brought against RENA to recover until sixty (60) days after we receive the comple (h) No legal action against RENA may be brought more than one (1) year after the time for submitting the RF Further, no legal action may be brought against RENA unless all the terms of the RPP have been complied EFTA_R1_01019548 EFTA02244745
April 2, 2026 at 8:51 AM
epsteinweb.bsky.social
Parts 1-2/2 — EFTA02069958.jpg
#epsteinweb #efta02069958
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA02069956 | EFTA02069958 have been received by REI. Exchanges on paper products cannot be performed after the traveler(s) have departed North America. • E-tickets (Print at Station/Print at Home) exchange requests must be received by REI no later than three (3) business days BEFORE the regularly scheduled train departure date. Exchange requests received two (2) business days or less from the scheduled train departure date will not be processed. • To request an exchange, please contact us at CustomerRelations®raileurope.com or call 800-438-RAIL (7245). Applying for a Cancelation under the Rail Protection PlanTM • Travelers will be issued an REI credit in the form of a coupon code equal to the value of the canceled products that may be used for one (1) future booking within two (2) years from issue date. • Travelers will be issued a REI credit in the form of a coupon code equal to the value of the canceled products that may be applied to a new booking at a later date. • Coupon Codes issued in the name of the traveler(s) given at the time of the original booking and are non-transferable. • Coupon Codes are for one (I) time use and must be redeemed on a new booking no later than two (2) years from the issue date on the coupon code. No refund will be issued in cases where the full value of the coupon code is not used. • Coupon Codes cannot be applied toward shipping and handling fees. • No explanation is required for exchange and cancelations requests on rail passes/train tickets/reservations/city passes/tours, no questions asked. • Paper Products - Rail passes/paper tickets/paper reservations/city passes/tours being returned for a cancelation must be received by REI Customer Relations department no later than three (3) business days BEFORE the scheduled departure date from North America given at the time of booking. • E-tickets (Print at Station/Print at Home) - cancellation requests must be received by REI no later than three (3) business days BEFORE the regularly scheduled train departure date. Exchange requests received within two (2) business days or less of the scheduled train departure date will be not be processed. • To request a REI credit, please contact us at CustomerRelations@raileurope.com or call 800-438-RAIL (7245). Applying for a Refund in the case of strike under the Rail Protection PlanTM • If while traveling in Europe, your trip is interrupted or stopped due to a rail strike, you will be reimbursed for the value of the unused train ticket/reservation. This provision only applies to unused train tickets/reservations and does not apply to rail passes/city passes/tours. • Paper Products - Requests for reimbursement due to strikes must be sent to REI including the RPP Traveler's Request Form and the train ticket/reservations, which must have been stamped at the European rail station by a railway official indicating the train EFTA_R1_00629334 EFTA02069958
March 21, 2026 at 2:59 PM
epsteinweb.bsky.social
Parts 1-2/2 — EFTA02069397.jpg
#epsteinweb #efta02069397
https://epsteinweb.org
Available in the iOS app store now!
https://apps.apple.com/us/app/epstein-web/id6758880661
EFTA02069395 | EFTA02069397 America given at the time of booking. • E-tickets (Print at Station/Print at Home) — cancellation requests must be received by REI no later than three (3) business days BEFORE the regularly scheduled train departure date. Exchange requests received within two (2) business days or less of the scheduled train departure date will be not be processed. • To request a REI credit, please contact us at CustomerRelations@raileurope.com or call 800-438-RAIL (7245). Applying for a Refund in the case of strike under the Rail Protection PlanTM • If while traveling in Europe, your trip is interrupted or stopped due to a rail strike, you will be reimbursed for the value of the unused train ticket/reservation. This provision only applies to unused train tickets/reservations and does not apply to rail passes/city passes/tours. • Paper Products - Requests for reimbursement due to strikes must be sent to REI including the RPP Traveler's Request Form and the train ticket/reservations, which must have been stamped at the European rail station by a railway official indicating the train ticket/reservation was not used due to a rail strike. Rail passes/city passes/tours are not covered in cases ofrail strikes. Notice of any requests for paper or printed etickets/reservations due to strikes or loss/theft from travelers who traveled to Europe must be given within thirty (30) days of their return from Europe. • E-tickets (Print at the Station) o Tickets already printed at the station must follow the same procedure as mentioned above for paper products. o If the ticket has not been printed at the station, requests for reimbursement due to strikes must be emailed to CustomerRelations®raileurope.com BEFORE the train departure date. • E-tickets (Print at Home) - Requests for reimbursement due to strikes must be emailed to CustomerRelations@raileurope.com BEFORE the train departure date. Applying for Reimbursement in the case of loss or theft under the Rail Protection P1anTM • Travelers' product(s) must have been lost or stolen while traveling in Europe. • Travelers will either be refunded the value of the unused portion of the lost or stolen paper product(s) or the cost of a replacement product(s), whichever is less. • Product holders must file a police report within twenty-four (24) hours of the incident. • Travelers must purchase a replacement rail pass/train ticket/reservation/city pass/tour in order to continue with his/her travel plans. • Within thirty (30) days upon return to North America, rail pass/train ticket/paper reservation/city pass/tour must submit a statement to REI including the police report, replacement rail passes /train tickets/paper reservations/city passes/tours purchased abroad, RPP Traveler's Request Form, airline tickets from North America to Europe EFTA_R1_00628081 EFTA02069397
March 21, 2026 at 2:32 PM
quizand.bsky.social
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March 10, 2026 at 1:39 AM