#GovernmentDigital
Wow, what a day at @ukgovcamp.com💛

First time there as Diamond Sponsors and we loved every minute. Thank you to everyone who made the day possible — organisers, volunteers, attendees! We couldn't have done any of it without you!

#UKGovCamp #ukgc26 #GovernmentDigital #ServiceDesign
January 19, 2026 at 10:05 AM
Sky News data reveals the truth about government AI priorities: £3.35bn spent since 2018, with the Met Office getting £1bn for weather forecasting whilst Treasury and DWP languish in the bottom three. 🧵 #ux #govuk #governmentdigital #govtech #ai #technology
November 5, 2025 at 8:22 AM
Thanks to Nimble for this post about our work at DfE :)

The power of SMEs in delivering for government is something we hope will feature more prominently in future.

Partnerships make the most of our shared expertise, agility and values👇

nimbleapproach.com/blog/transfo...

#GovernmentDigital
Transforming DfE: Nimble Approach & dxw’s Impactful Partnership
See how Nimble Approach partnered to modernise legacy systems, deliver user-centred digital transformation and real impact for the Department for Education.
nimbleapproach.com
January 21, 2025 at 2:11 PM
I've written about this collision of caregiving and career crisis – finding myself at a professional crossroads while witnessing firsthand the yawning chasm between claimed accessibility and lived reality.
#ContentStrategy #governmentdigital #digital #career
Invisible career break challenges: when care collides with career at the digital crossroads - Workplace Insights by Adrie van der Luijt
An honest account of navigating unplanned career break challenges to care for an elderly parent, revealing a stark reality gap in digital services inclusion.
workplaceinsights.co.uk
April 14, 2025 at 6:52 AM
Here's my new article on what that would look like in practice and why it would actually help content practitioners do better work.
#ContentStrategy #ContentDesign #Accessibility #GovernmentDigital #TraumaInformedContent
Government digital accountability and FCA accountability rules - Workplace Insights by Adrie van der Luijt
What would happen if government digital projects had to follow the Senior Managers and Certification Regime, the same rules as financial services?
www.workplaceinsights.co.uk
November 26, 2025 at 1:58 PM
The Tory government outlined plans in 2020 for a “Single Trade Window” to simplify traders’ interactions with the border. The platform, which has so far cost £180 million, would allow importers and exporters to file all paperwork digitally in a single place, saving time and money. #governmentdigital
UK considers pulling the plug on £180M Brexit trade system
“Single Trade Window” platform could be abandoned as government seeks savings ahead of spending review.
www.politico.eu
March 24, 2025 at 7:16 AM
My latest article examines the UK government's digital identity system, GOV.UK One Login, through an inclusion lens. The process still requires digital literacy or trips to increasingly rare post offices.
#GovernmentDigital #GDS #DigitalInclusion #OneLogin #PublicServices #UKGov #GovTech #Technology
April 13, 2025 at 11:05 AM
Okay, a short thread for real #governmentdigital nerds:

This morning I wrote about how to maintain trust when AI enters government services. How do we balance efficiency with empathy? How do we serve trauma survivors through automated systems? When should we prioritise human connection over AI? 🧵
Building trust in AI government services: a content designer's perspective on ethics, transparency and trauma-informed approaches - Workplace Insights by Adrie van der Luijt
A government content designer explores trust in AI government services through trauma-informed approaches, transparency and ethical design principles.
workplaceinsights.co.uk
April 1, 2025 at 6:12 PM
We’re optimising for efficiency whilst ignoring the humans who need inefficiency to survive. We can and must do better, whether in public or financial services. My new article is live now. #AI #govtech #governmentdigital
When AI meets vulnerability: What I learned between Whitehall and the Money Advice Trust - Workplace Insights by Adrie van der Luijt
From the Money Advice Trust's Vulnerability Academy to Cabinet Office AI initiatives, why public service automation needs trauma-informed design at its core.
www.workplaceinsights.co.uk
November 4, 2025 at 8:02 AM
On 17th January we went to #UKGovCamp 2026! It was one of those days that managed to be both energising and unsettling in equal measure. We've written up how our day went here: www.register-dynamics.co.uk/...

#GovernmentDigital #PublicSector #DigitalTransformation #DigitalSovereignty
February 10, 2026 at 10:30 AM
dxw-er, Ming, shares how we’ve helped the Regional Services Division at the Department for Education improve design consistency across their digital services 👇

www.dxw.com/2024/11/laun...

#PublicServices #GovernmentDigital
Launch of the DfE Regional Services Division design system
We've partnered with the the Department for Education (DfE) to improve the service for schools converting to academies.
www.dxw.com
November 15, 2024 at 1:02 PM
Clare explains why we need to be celebrating behind-the-scenes changemakers as much as the ideas people when we assess the value of new technologies like AI.

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#GovernmentDigital #PublicServices #LegacyTech
November 7, 2024 at 10:50 AM