Everything I know about user centric design I learned from my cat Mishka … is a joke that I say but is really true. I have so many examples this could be…

Artificial Intelligence (AI)-based auto-delineation technologies rapidly delineate multiple structures of interest like organs-at-risk and tumors in 3D medical images, reducing personnel load and faci...

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🚀 Join Us: "Towards User-Centric Research Data Services – Metadata Capture and Reuse" during the Research Service Days in Lahti 📅 Friday 21 August | ⏰ 12:00–13:30 | 📍 Track 9 (C248) | Why this works...

Background: Despite the increasing interventions to support family caregivers of people with dementia, service planning and delivery is still not effective. Objective: Our goal was to develop a digitally supported needs assessment tool for family caregivers of people with dementia that is feasible, time-efficient, understood by users, and can be self-completed in the primary care setting. Methods: The development of the unmet needs assessment tool was part of a cluster-randomised, controlled trial examining the effectiveness of a digitally supported care management programme to reduce unmet needs of family caregivers of people with dementia (GAIN) and was conducted in three phases. Using an iterative participatory approach with informal caregivers, healthcare professionals including general practitioners, neurologists, psychologists, psychiatrists, nurses, and Alzheimer Society representatives, we developed a digital self-completion unmet needs assessment tool focusing on informal caregivers’ biopsychosocial health und quality of life in connection to their caregiver responsibilities. Data were collected via group discussions, written feedback, protocols, think-aloud protocols, and interviews, and analysed thematically. Results: Data from twenty-seven family caregivers of people with dementia (n=18), healthcare professionals (n=7) and Alzheimer Society representatives (n=2) were collected. Thematic analysis identified two main themes: Content of the assessment tool and usability/handling of the digital tablet-based assessment tool. The feedback provided by the stakeholders led to new aspects and changes to make the tool comprehensive, easy to read and to handle. The overall mean completion time was reduced from initial 37 to 18 minutes, which renders the assessment tool fit to be self-completed in waiting rooms of primary care practices or other settings. Conclusions: The input of the three stakeholder groups has supported the development of the assessment tool ensuring that all aspects considered important were covered and understood and the completion of the assessment procedure was time-efficient and practically feasible. Further validation of the assessment tool will be performed with the data generated as part of the GAIN trial.

Discover effective strategies to persuade senior leaders to embrace a user-first approach in product design, enhancing both user satisfaction and business success.