#servitization
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thisisharmonic.bsky.social
When does servitization stop creating value and start creating lock-in?

Subscriptions, smart toasters, data, and the right to repair all point to the same question: are we designing services that create value, or extract it?

Read more in our latest blog:
medium.com/@thisisharmo...
The Dark Side of Servitization: 5 Questions Designers Can Ask to Create Value, Not Extract It —…
By Becky Scheel, Lead Designer, Creative and Community
medium.com
September 1, 2026 at 8:25 PM
smartkeys.bsky.social
Servitization Trend 2026: From Products to Recurring Revenue 📊

Our latest infographic visualizes the key strategies for this topic!

Get the full deep dive on SmartKeys 👇
<a href="https://smartkeys.org/servitization-trend/" class="hover:underline text-blue-600 dark:text-sky-400 no-card-link" target="_blank" rel="noopener" data-link="bsky">https://smartkeys.org/servitization-trend/
August 25, 2026 at 12:02 PM
monriatitans.bsky.social
@legendarydrops.bsky.social | Legendary Drops: "Wall Street is mad. They did it to themselves" | #Gaming #GamingIndustry #GamingNews #News #History #AAA #Enshittification #Servitization #DigitalOnly #CutCosts #LoweredValue #Microtransactions #Free2Play #LiveService
www.youtube.com/watch?v=Q_-F...
Wall Street is mad. They did it to themselves
YouTube video by Legendary Drops
www.youtube.com
July 8, 2026 at 5:15 AM
patrickmaroney.bsky.social
5/ ⬆️

Conference Registration: www.sap.com/events/sapph...

Session Details in the Event Catalog: www.sap.com/events/sapph...
🎉 Headed to SAP Sapphire Orlando? Here’s a customer success story you won’t want to miss: Xerox: Delivering next-generation servitization This session spotlights how Xerox is transforming its business using industry best practices and AI to drive efficiency, customer satisfaction, and higher recurring revenue in quote-to-cash processes. Learn how to turn channel complexity into strategic advantage and deliver hardware, software, and services through subscription, consumption, and usage. Key Themes: hashtag#servitization hashtag#xaaS hashtag#channelManagement hashtag#BusinessValue hashtag#Tranformation hashtag#ARR hashtag#EverythingAsAservice Some of What you’ll hear about: ​ ✅ E2E QTC process transformation ✅ Improving Channels, leveraging Partners to drive growth ✅ MDF inventory mangement ✅ Billing and Collections for Bundled solutions offered as a service Atree Goswami from Xerox will share practical lessons learned from leading this transformation at scale. You’ll also hear from Mark Emanuelson of Vistex on driving business outcomes with new approaches to Channel Management. The session will be run as a panel and moderated by Mark Lehew, SAP Vice President of Discrete, Energy and Natural Resources Industries. ​📍 SAP Sapphire Orlando​ 🎤 Session IND1983 🖥️ "Xerox: Delivering Next-Generation Servitization"
May 1, 2026 at 2:50 AM
patrickmaroney.bsky.social
3/ ⬆️ Some of What you’ll hear about: ​
✅ E2E QTC process transformation
✅ Improving Channels, leveraging Partners to drive growth
✅ MDF inventory mangement
✅ Billing and Collections for Bundled solutions offered as a service

#Vistex #Xerox #SAP #servitization #xaaS #MDF #QTC
May 1, 2026 at 2:45 AM
patrickmaroney.bsky.social
2/ ⬆️ This #Sapphire2026 session spotlights how #Xerox is transforming its business w/ Industry #bestpractices & #AI to drive #efficiency, customer satisfaction, and higher #ARR in #QTC processes including #subscription, consumption, & usage based business models and #channelManagement
📍 SAP Sapphire Orlando​ 🎤 Session IND1983 🖥️ "Xerox: Delivering Next-Generation Servitization" Some of What you’ll hear about: ​ ✅ E2E QTC process transformation ✅ Improving Channels, leveraging Partners to drive growth ✅ MDF inventory mangement ✅ Billing and Collections for Bundled solutions offered as a service
May 1, 2026 at 2:43 AM
patrickmaroney.bsky.social
🎉 Headed to SAP Sapphire Orlando? Here’s a customer success story you won’t want to miss

​📍 SAP Sapphire Orlando​
🎤 Session IND1983
🖥️ "Xerox: Delivering Next-Generation Servitization"

👉 Registration: lnkd.in/e9BaNrqQ

🔗 Session: lnkd.in/emHYSRas

@sap.com #HighTech #OEM #Software #Sapphire2026
This session spotlights how Xerox is transforming its business using industry best practices and AI to drive efficiency, customer satisfaction, and higher recurring revenue in quote-to-cash processes. Learn how to turn channel complexity into strategic advantage and deliver hardware, software, and services through subscription, consumption, and usage. Key Themes: hashtag#servitization hashtag#xaaS hashtag#channelManagement hashtag#BusinessValue hashtag#Tranformation hashtag#ARR hashtag#EverythingAsAservice Some of What you’ll hear about: ​ ✅ E2E QTC process transformation ✅ Improving Channels, leveraging Partners to drive growth ✅ MDF inventory mangement ✅ Billing and Collections for Bundled solutions offered as a service Atree Goswami from Xerox will share practical lessons learned from leading this transformation at scale. You’ll also hear from Mark Emanuelson of Vistex on driving business outcomes with new approaches to Channel Management. The session will be run as a panel and moderated by Mark Lehew, SAP Vice President of Discrete, Energy and Natural Resources Industries.
May 1, 2026 at 2:37 AM
bigearthdata.ai
Artificial intelligence capability, CEO-TMT interface and corporate innovation failure
->Nature | More on "AI innovation corporate leadership failure" at BigEarthData.ai | #artificial intelligence
Artificial intelligence capability, CEO-TMT interface and corporate innovation failure
Abou-Foul M, Ruiz-Alba JL, López-Tenorio PJ (2023) The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective. J Bus Res 157:113609 Agrawal A, McHale J, Oettl A (2024) Artificial intelligence and scientific discovery: A model of prioritized search. Res Policy 53(5):104989 Ameen N, Tarba S, Cheah JH, Xia S, Sharma GD (2024) Coupling artificial intelligence capability and strategic agility for enhanced product and service creativity. Br J Manag 35(4):1916–1934 Bargoni A, Smrčka L, Santoro G, Ferraris A (2024) Highway to hell or paradise city? Exploring the role of growth hacking in learning from innovation failure. Technovation 131:102945 Baxter D, Trott P, Ellwood P (2023) Reconceptualising innovation failure. Res Policy 52(7):104811 Benlian A, Haffke I (2016) Does mutuality matter? Examining the bilateral nature and effects of CEO–CIO mutual understanding. J Strateg Inf Syst 25(2):104–126 Bharadwaj A, El Sawy OA, Pavlou PA, Venkatraman NV (2013) Digital business strategy: toward a next generation of insights. MIS Q 37(22):471–482 Bharadwaj AS (2000) A resource-based perspective on information technology capability and firm performance: an empirical investigation. MIS Q 24(1):169–196 Bong KH, Park J (2023) Two faces of failure in innovation: a multinomial logit approach. Econ Innov N Technol...
www.nature.com
March 8, 2026 at 1:56 PM
2daystream.bsky.social
Regional trade in transition: digitalization, servitization, and de-risking.

By Vitada Anukunawattaka, Yann Duval, Nikita Shahu, And Niccolo Sainati Trade in the Asia-Pacific region has moved towards a new strategic reality. latest asia-pacifiC Trade and Investment Trends (APTIT) highlights that…
Regional trade in transition: digitalization, servitization, and de-risking.
By Vitada Anukunawattaka, Yann Duval, Nikita Shahu, And Niccolo Sainati Trade in the Asia-Pacific region has moved towards a new strategic reality. latest asia-pacifiC Trade and Investment Trends (APTIT) highlights that rapid technological change and strategic restructuring of supply chains are reshaping the way the region&#039;s economies trade and compete. Rather than pursue cost efficiency alone, companies and governments are increasingly prioritizing supply chain flexibility, diversification and digital readiness.
2daystream.com
February 15, 2026 at 10:10 PM
altenfelder.net
Das ist überraschend. Unser Verband #AFSMI hat vor 10 Jahren seine erste Veranstaltung durchgeführt, auf der Tim Baines über #Servitization gesprochen hat. Seitdem ist das ein Dauerthema bei uns. Die ifo-Daten hätte ich vom Verhältnis her (noch) höher für den Service ausfallend erwartet.
Symposium Service Business Innovation - Association for Service Management International
Register now for our international chapter meeting in Venlo (NL).A PDF-Version of the agenda is available above.
www.afsmi.de
January 8, 2026 at 9:34 AM
noonewins.bsky.social
Workforce transformation and strategic shifts like reshoring and servitization to build resilience/new revenue streams, all driven by advanced automation & data-centric operations. Notice there are NO jobs for humans?
December 28, 2025 at 3:13 PM
foodchainmagazine.com.web.brid.gy
The servitization shift in food and beverage.
Confidence in the UK’s food and beverage manufacturing sector has dropped steeply. In the final quarter of 2024, the Food The post The servitization shift in food and beverage. appeared first on FoodChain Magazine.
foodchainmagazine.com
November 7, 2025 at 7:55 AM
orkestra-deusto.bsky.social
How can post-industrial regions reinvent themselves for a future defined by data, knowledge, and service?

In this post, Miren Estensoro and Timon Urs Knapp explore how the Basque Country and Ruhr Valley are navigating this transformation through #TerritorialServitization 👇
Territorial servitization, key to industrial transformation in Europe
Contact us
buff.ly
November 6, 2025 at 8:15 AM
newsen.bsky.social
IFS Report Highlights the Shift in Manufacturing Towards Service-Driven Growth in 2025#Sustainability#USA#London#Industrial_AI#Servitization
IFS Report Highlights the Shift in Manufacturing Towards Service-Driven Growth in 2025
IFS has published a report emphasizing how industrial AI and servitization are transforming the manufacturing sector, identifying service as a major growth driver.
third-news.com
October 16, 2025 at 9:23 AM
orkestra-deusto.bsky.social
🆕 How can post-industrial regions transition to knowledge-driven economies?

Our latest report analyzes and compares the Territorial #Servitization strategies and context-specific implementations in the Basque Country and the Ruhr Valley ➡️ buff.ly/WxqAY6B

@ruhr-uni-bochum.de
@deusto.bsky.social
September 18, 2025 at 7:51 AM
antgrasso.bsky.social
Servitization, the shift from selling products to providing them as ongoing services, reflects a deeper transformation where technology supports access over ownership, reshaping habits, models, and expectations in our digitally connected lives.

#Servitization #DigitalTransformation #CloudComputing
September 5, 2025 at 1:30 PM
genevaenvironmentnetwork.org
Dario Liguti stresses UNECE work on resource management:

🔸 UN Framework Classification for Resources (UNFC) & UN Resource Management System (UNRMS)
🔸 Reducing primary resource demand with servitization & digitalization
🔸 Reintroducing secondary resources in value chains
September 3, 2025 at 2:40 PM
helixbrief.bsky.social
The findings reveal that no single factor alone contributes to enhanced servitization, but rather, four distinct pathways - talent-resource driven, technology-organization driven, and technology-talent driven - enable the transformation.
August 18, 2025 at 3:19 PM
helixbrief.bsky.social
The research developed a model based on the Technology-Organization-Environment (TOE) framework, identifying seven secondary factors that influence servitization performance.
August 18, 2025 at 3:19 PM
helixbrief.bsky.social
This study employed fuzzy set qualitative comparative analysis to examine the multifaceted drivers of servitization in 33 Chinese sporting goods manufacturers.
August 18, 2025 at 3:19 PM
helixbrief.bsky.social
Unraveling the complex factors behind China's sporting goods manufacturers' servitization transformation. Key finding: No single factor drives success, but four pathways - talent-resource...

🧵 Thread below

Full analysis: https://helixbrief.com/article/7fe08043-8efc-4974-8d41-b568098c9f4f
August 18, 2025 at 3:19 PM
pentlandcentre.bsky.social
ICYMI: Prof Andreas Schroeder introduces Jan and @thepaulturner.bsky.social to the concept of #servitization. It connects to both productivity and sustainability, blurs boundaries between customers + suppliers, and its data rich model can improve practical operations.

Listen here: pod.fo/e/2da6c3
Paul Turner, Andreas Schroeder and Jan Bebbington are pictured in front of a wall covered in red and black sound-proofing squares.
May 29, 2025 at 8:04 AM
pentlandcentre.bsky.social
What is #servitization? In this episode of #TransformingTomorrow Jan and @thepaulturner.bsky.social discuss this topic - which is relevant to giant global corporations and small businesses alike - with expert Professor Andreas Schroeder from Lancaster University Management School.

pod.fo/e/2da6c3
May 27, 2025 at 9:04 AM
unjobs.tv
🎥 Service Design Network posted a video
SDN Global Café - Designing for Value: How Servitization is Shaping the Future of Business
In this upcoming session, we will welcome Ali Bigdeli, a professor of Industrial Service Innovation at Aston Business School. His research focuses on servitization and service-led business models, exploring how organisations transition from product-based to service-oriented strategies to drive productivity, sustainability, and long-term customer value.
www.youtube.com
May 9, 2025 at 7:12 AM